Credentials Verification Organization
The Presbyterian Credentials Verification Organization (CVO) is a centralized service that performs various functions such as primary source verification, ongoing monitoring of government web sites, maintenance of expired documents, monthly reporting to CVO clients, and standardization of processes, forms, and our credentialing database. The CVO staff prides itself on customer satisfaction, team work, and our alignment with the Presbyterian's CARES behavior model.
Presbyterian Health Plan Members, please note the below contact information:
- Commercial Member Services (505) 923-5678
- Medicare Choice Member Services (505) 923-6060 or (800) 797-5343
- Salud Member Services (505) 923-5200 or (888) 977-2333
- Member Services Spanish Queue (505) 923-5223
Providers wanting to be credentialed with Presbyterian Health Plan, please note the below contact information:
- Provider Network (505) 923-5757
Provider Application Process
Through our on-line application process (AppCentral), a provider may request and apply for privileges and/or membership at one or multiple Presbyterian Healthcare Services' hospitals and/or clinics. In addition, providers currently on staff will have the opportunity to complete and submit their reappointment application through our on-line application process (AppCentral). The CVO team will perform the primary source verification on behalf of the hospitals and/or clinics. Once the primary source verification is complete, the completed application is sent to the appropriate medical staff office where the privileging/approval process will begin. You may click the medical staff affairs contact link under Quick Links to contact the appropriate office.
PHS CVO Staff
The CVO has a staff of four (4) CVO Credentials Specialist, a CVO System Administrator, and the CVO Manager. If you have any questions for any of the members, please feel free to contact us at (505) 923-5993 or at email@example.com. We look forward to speaking with you.
It is the goal of the CVO staff to achieve a 60-day or less TAT for initial applications and a 45-day or less TAT for reappointment applications. If you have questions and/or concerns regarding the below data, please feel free to contact the CVO staff.
|Type||Initial Applications||Reappointment Applications|
|Foreign Graduate - Employed||0||0|
|Foreign Graduate - Locums||0||0|
|Foreign Graduate - Non Employed||0||0|
CVO Quick Links
Contact the CVO
2501 Buena Vista Dr SE
Suite 400 - CVO
Albuquerque NM 87106-4260
(505) 923-5993 Main
(505) 923-6577 Fax
7:00AM - 4:30PM MST
If you have questions, concerns, complaints, and/or compliments, please contact a member of the CVO staff and we will be happy to speak with you.