Performance Scores

The satisfaction of our patients is our top priority. To improve performance and patient care, patient satisfaction surveys are mailed to a random sample of our patients after discharge.

Below are some recent survey comments.

“The team at the Cancer Center at Presbyterian is excellent.  The facility is clean and comfortable and the staff is the most caring group of people I’ve ever met.”

“Dr. Faccini is an exceptionally caring doctor.  She is always glad to see us and is genuinely concerned about my mom’s health and well-being.”

“Once when I was having a problem, Dr. Binder met me in the parking lot and took me to the hospital downtown in his own car!  He took me right to my room and waited until everything was alright.”

“Dr. Agbemadzo is a keeper!  If I had the choice, I would pick him as my primary care doctor.”

“The nurses and staff at the Cancer Center are incredible.  They treat me like family.”

“Dr. Agbemadzo is an excellent listener.  He always gives me plenty of time to ask questions and is very good at explaining complex issues in terms I can understand.”

“I have been to several cancer care facilities including Mayo and the cancer team at Presbyterian in Albuquerque is one of the best.” 

“Dr. Binder is an excellent physician.  I never felt rushed.  He answered all my questions.  If I didn’t understand, he always found another way to explain it.”

“The nurses in the chemo room are an outstanding team.  They help each other and make me feel comfortable and even make me laugh.  I actually look forward to my chemotherapy appointments!”

“Dr. Faccini always goes the extra mile to help me feel comfortable.  When I learned I had cancer I was scared and angry and frustrated.  Dr. Faccini treated my cancer and gave me peace of mind.”