Performance Scores
We are committed to improving the quality of the care we deliver by regularly measuring what we do and using this information to make positive changes.
In this section we report our results in several key areas. We compare our performance to that of other healthcare delivery systems and health plans whenever possible by using national averages and national top 10%.
Performance Results
- Heart Attack Care: Acute Myocardial Infarction
- Care for Congestive Heart Failure
- Care of Pneumonia Patients
- Prevention of Infection in Surgical Patients
- Mortality Rate
- Diabetic Patients-A1C Testing
- Diabetic Patients-A1C Poor Control
- Emergency Department Visits
- Employee Turnover
- PMG Clinic Patient Satisfaction
- Inpatient Satisfaction (HCAHPS) - Presbyterian Hospital/Presbyterian Kaseman Hospital
- Health Plan Member Satisfaction
- Total Customers Served
- Financial Performance: Operating Margin
Note: This information is not meant to replace advice from your healthcare provider, but to give you another tool to use when making healthcare decisions.
Quick Links
Performance Indicators Disclaimer
In this performance report, Presbyterian Healthcare Services, including its hospitals and physicians, and Presbyterian Health Plan, ("Presbyterian") list its data for several performance indicators and practices.
The information in this report for each of these areas is the property of Presbyterian Healthcare Systems (Presbyterian), and may not be reproduced or distributed in any manner without the express written permission of Presbyterian.
Presbyterian makes every attempt to provide accurate and updated information for the selected performance indicators but it is understood that Presbyterian makes no warranty or guaranty about the accuracy of this information or representations about the underlying data used to determine performance.
Not Intended as Medical Advice
This report is not intended to provide medical advice or to offer any guarantee regarding the services Presbyterian or its subsidiaries provide to patients or members.
Deciding on treatment options and choosing a hospital, practitioner, or health plan are decisions you should make by talking with your healthcare practitioner. You should not attempt to choose a hospital, healthcare practitioner, or health plan based solely on statistics and descriptions such as those given here. These statistics and descriptions only represent a small fraction of available information about the quality of health care. Current methods of assessing healthcare performance are not sophisticated enough to support such a use.
Links to other sites are not endorsements by Presbyterian of any site and Presbyterian does not have any control over or responsibility for the content of these sites. References to other organizations do not imply an endorsement of those organizations by Presbyterian.
