Provider Training

Provider Services is dedicated to building stronger relationships with our contracted healthcare providers/practitioners.

New Product Information

Presbyterian Insurance Company Inc. introduced PresMetro, a new Individual Preferred Provider Organization benefit plan in September, 2007. Review enhancements to PresMetro, effective April 1, 2008.

UNM 2008 Custom Care

PresSolo

Pres Online Training for Physicians, Practice Managers and Staff

Pres Online Manual (.pdf)

View these animated Web demonstrations for instructions on using Pres Online for Providers:

• Member Information 
  • Member Introduction  (Flash 1.66 MB)
  • Member Eligibility  (Flash 1.4 MB)
  • Member Benefits  (Flash 3.4 MB)
  • Member Claims  (Flash 2.71 MB)
  • Member Benefit Certifications  (Flash 1.86 MB)
  • Claims  (Flash 5.12 MB)
  • Benefit Certifications  (Flash 2.55 MB)
  • Member Roster  (Flash 2.7 MB)
  • Check Summary  (Flash 1.48 MB)
• Process Benefit Certifications
  • Submit  (Flash 10.8 MB)
  • Status  (Flash 2.62 MB)
  • Respond to Pending  (Flash 2.49 MB)
• Pharmacy Exception 
  • Submit  (Flash 5.42 MB)
  • Status  (Flash 1.67 MB)
  • Respond to Pending  (Flash 2.13 MB)
• Pres Online Home Page  (Flash 2.43 MB)
• Presbyterian Support  (Flash 1.1 MB)
• Contact Provider Care Unit  (Flash 1.61 MB)
• Log Off  (Flash 1 MB)
• Create a shortcut to the login screen (Flash 1.4 MB)

Advanced Imaging Ordering Program

View a Web demonstration for submitting an online Advanced Imaging Order request (Flash 7 MB)

Training Request Form

Please fill out the Training Request Form if you are interested in receiving specialized training from the Presbyterian Provider Services' Training Specialists. One of our Training Specialists will review your request and contact you within 5 to 7 days of its receipt.