Presbyterian
Employer-Offered Plans
Albuquerque Public Schools

Employer-Offered Plans

Need Help?


Phone:

 or 

Fax:

505-213-0246 or 1-888-923-9550

TTY:

711

Email:

info@phs.org

Hours:

Weekdays 7:00 a.m. - 6:00 p.m.

Issues or Concerns?

Have you had a problem with your coverage?


Fraud & Abuse

Notices of Privacy Practices

Albuquerque Public Schools

​Presbyterian Health Plan, Inc. is pleased to be a health partner with Albuquerque Public Schools.

NEW BENEFITS

Fitness Pass

Access to more than 10,000 national, regional and local fitness, recreation and community centers for you and your enrolled dependents 18 and over for only $22.50/mo. per member.

*Some gyms may charge a registration or annual fee.

Learn more about the Fitness Pass

Login to myPRES to enroll in Fitness Pass

Dedicated Member Service Team

You now have access to a highly trained, dedicated customer service team that can help:

  • Navigate you to the most cost-effective level of medical care, whether it’s a virtual visit, outpatient options, or urgent or emergency care.

  • Find in-network primary care providers (PCPs) and specialists and schedule appointments.

  • Answer questions about your benefits and help coordinate benefits for your personalized needs.

  • Assist with follow-up care and claims resolution.

Contact us at 

 or 1-888-ASK-PRES (), TTY 711, Monday through Friday from 7 a.m. to 6 p.m.

Community Health Worker Program

Our community health workers work and live in the same communities as you and are specially trained to help you get what you need to stay as healthy as possible. They can help you find housing, food, utility assistance, transportation and translation services, and they will help you schedule a visit with a healthcare provider. They can also help you better manage other health conditions such as pregnancy, asthma, diabetes, high blood pressure, behavioral health, and substance use problems.

This service is confidential and provided at no additional cost to you. For more information, call 

.

Disease Management Programs

As a member, you have access to several comprehensive disease management programs at no additional cost to you. If you have diabetes, asthma, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), or coronary artery disease (CAD), our licensed nurses will work collaboratively with your healthcare provider to provide you with coaching and self-management tools.

To enroll in one or more of these Healthy Solutions programs, call 1-800-841-9705 or email healthysolutions@phs.org. Our care coordinators also provide support for managing cancer or low back pain/musculoskeletal conditions.

To enroll in one or more of the care coordination programs, call 

 or email phpreferral@phs.org

Assist America

You have the protection of Assist America’s global emergency travel assistance services 24 hours a day, 365 days a year. This unique program immediately connects you to services when experiencing a medical emergency while traveling 100 miles or more away from a permanent residence or in another country. First, download the free Assist America Mobile App, then log in with reference number 01-AAPXI-10071. For questions, contact Assist America’s Operations Center at 

 (or  outside of the USA).


ACCESS HEALTHCARE SERVICES

As a Presbyterian Health Plan member, you will have peace of mind knowing that you have access to the care and services you need.


UNDERSTAND YOUR COVERAGE

Specific information on each of the two plans is included in the detailed plan information in the following documents. Important information to check out includes:

  • Copayments required for the types of care visits you usually make.

  • Whether the plan covers your specific conditions or circumstances.

Benefits Overview

2023 Albuquerque Public Schools Summary Plan Description (SPD)

Benefit Guide

2024 Benefit Guide

Summary of Benefits and Coverage

2024 APS Summary of Benefits and Coverage (SBC), EPO

PRESCRIPTION DRUG COVERAGE

Albuquerque Public Schools' Presbyterian Health Plan includes prescription drug coverage through Express Scripts.

Login to your account at http://www.express-scripts.com/ Express Scripts Phone: 


SIGN UP FOR MYPRES

As a Presbyterian Health Plan member, you will have peace of mind knowing that you have access to the care and services you need with myPRES

  • Review your claims history

  • Request a new Member ID card

  • Access your health plan materials so you know what is covered

  • Estimate your health care costs with our treatment cost calculator

  • And much more!


Visit the Forms & Documents library for additional information related to your Presbyterian Health Plan