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Contact Presbyterian Provider Services

Provider CARE Unit - Request For Information

The Provider Services CARE Unit is here to handle those inquiries that cannot be resolved through Pres Online, IVR, Navimedix or Healthcare Extranet. In order to ensure that you have the information you need in a timely manner, we ask that you utilize these electronic tools for basic information and contact the CARE Unit only for more complex inquiries. CARE Unit Specialists are trained to answer your questions and, when necessary, conduct research regarding claims adjustments.

Please fill in the following form and press the Send button to send your inquiry to a Care Unit Specialist. We will reply as soon as we have researched the issue/inquiry for you.

All information is required for us to process your request.

Provider Name:
Presbyterian Provider # or Tax ID #:
National Provider Identifier Number (NPI):
(Mandatory field as of January 1, 2007)
Provider Taxonomy Code:
(Mandatory field as of January 1, 2007)
Contact name:
Contact Phone: -
E-mail:
Member Name:
Presbyterian Member # or SS #:
Presbyterian Claim # or Date of Service:
Billed Amount:
Is this a 2nd Request?
(If yes, attach a copy of your original email)
No Yes
Date of 1st Request
Reason for Inquiry or Adjustment Request:

Attach Supporting Documentation:

File 1:

File 2:

File 3: