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Presbyterian continues to provide care for patients during COVID-19 pandemic

April 21, 2020 Featured Press Release

Presbyterian Healthcare Services is focused on providing safe care for all patients during the Novel Coronavirus (COVID-19) pandemic. While New Mexicans maintain social distance and stay home to protect each other, it is important to remember that urgent and emergent care remains available.

"We are doing everything we can at this difficult time to protect our patients and staff," said Dr. Jason Mitchell, Chief Medical Officer, Presbyterian Healthcare Services. "We would never want patients to avoid care they need because of concerns about COVID-19."

Emergency care

Albuquerque Ambulance Service staff wear appropriate Personal Protective Equipment while transporting patients during emergencies. Once patients arrive at a Presbyterian facility, either by ambulance or on their own, they are asked to wear masks. Appropriate isolation procedures are also in place to protect all patients.

"We are prepared to care for all patients who need us, even at this difficult time," said Chief Scott Kasper, Albuquerque Ambulance Service, a division of Presbyterian. "If you believe you are having a medical emergency of any kind, please continue to seek care by calling 911."

Urgent care

Presbyterian urgent care sites are open for minor illnesses and injuries. Urgent care sites follow Centers for Disease Control and Prevention (CDC) guidelines for in-person visits, including masks and social distancing. Same day, scheduled appointments are available here

Clinic visits

Presbyterian Medical Group has transitioned many specialty and primary care visits to telephone or video visits. These are easy to access and can be used for most non-emergent needs. In-person visits remain an option for medically necessary, non-elective care. CDC guidelines are followed for social distancing and masks, and patients are screened for COVID-19 as appropriate.

Questions?

If community members are experiencing a medical emergency, they should call 911. For questions about an upcoming appointment, call the clinic directly. For questions about whether to seek medical care, call PresRN at 1-888-730-2300, 24-hours-day.

Media Inquiries:

E-mail:  media@phs.org