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Albuquerque Ambulance

Albuquerque Ambulance Service (AAS) is the largest and busiest provider of emergency 9-1-1 and non-emergency medical services in New Mexico. AAS provides Advance Life Support (ALS) paramedic/EMT services to the citizens of Albuquerque, the Village of Corrales and Bernalillo County. AAS also provides mutual aid services for the surrounding counties of Valencia, Sandoval, and Santa Fe. AAS provides services to the Albuquerque International Balloon Fiesta, the Albuquerque International Sunport, the Sandia and Manzano Mountains, Kirtland Air Force Base, Sandia National Laboratory, and medical transportation throughout New Mexico.

AAS is a nonprofit ambulance service and is a division of Presbyterian Hospital. AAS is accredited by the Commission on Accreditation of Ambulance Services (CAAS).​

A History of Service

AAS started in 1972 with 10 ambulances and 50 employees, running more than 5,000 calls for service a year out of a small base station on Central Avenue. Today, AAS responds to over 100,000 calls for service a year with a fleet of over 55 ambulances and a staff of more than 250 paramedics, EMTs and EMDs. At any given time, AAS has between 20 and 50 ambulances deployed to serve the citizens of Bernalillo County. Ambulances are deployed strategically throughout the city and county so that they are able to efficiently respond to calls for service.

All AAS employees are committed to providing superior emergency medical services and continuous improvement in patient care and outcomes. Each medical professional is trained and held to the high standards of AAS, NMEMS Bureau and/or the National Registry of EMTs. Each ALS ambulance is equipped with a full range of ALS equipment including the Physio-Control LP-12, which provides 12-lead ECGs and defibrillation.

In an emergency, dial 911.To schedule medical transport (24/7) call 505-761-8200.

  • Albuquerque Ambulance Service Main Operations
  • Weekdays, 8:00 a.m. – 4:00 p.m.
  • 4500 Montbel Pl., NE
  • Albuquerque, NM 87107
  • 505-449-5700
  • 855-841-7198
  • Contact On-Duty Supervisor (24/7)
  • 505-449-5745

911 Emergency Services

AAS provides ALS EMS in a multi-tier response with the following city and county agencies. AAS coordinates with these agencies to provide EMS and transport to surrounding hospitals:

  • Albuquerque Fire Department
  • Bernalillo County Fire Department
  • Village of Corrales Fire Department
  • Kirtland AFB Fire Department

A Critical Care Transport Team includes two Critical Care EMT Paramedics (CCEMT-P) and an Emergency Medical Technician. The team has equipment and skills to provide:

  • Mechanical ventilation for adults and children
  • Invasive pressure monitoring (arterial lines, Swan-Ganz catheters and inter-cranial pressure monitoring)
  • Advanced medication management
  • Rapid sequence airway procedures
  • Fetal monitoring

Each ALS ambulance is equipped with a full range of ALS equipment including the Physio-Control LP-12 with 12-lead ECGs, which allows for early recognition of patients having acute myocardial infarctions (heart attack), as well as hands-free defibrillation for sudden cardiac arrest. Each ALS ambulance is also equipped with continuous positive airway pressure. AAS utilizes:

  • Type II Horton Ambulances
  • Stryker Power Hydraulic Gurneys
  • Zoll Patient Care Report (PCR)
  • Zoll CAD with real time data collection and GPS   

Emergency and Non-Emergency Interfacility Transports:

AAS provides both ALS and intermediate life support medical transports throughout New Mexico. Transports can be from hospital to hospital or hospital to home or care facility. AAS works closely with specialty care facilities, including nursing homes and rehab centers throughout New Mexico. To schedule a transport, contact the Communication Center at 505-761-8200.

AAS Events Team:

Albuquerque Ambulance Service (AAS) provides emergency medical support year-round for events of all types and sizes in the City of Albuquerque and Bernalillo County. The AAS Events Team consists of specially trained medical professionals who can serve your event with teams on bicycles, as single paramedic providers, or in ambulances, depending on your needs. All teams are outfitted with state-of-the-art equipment and supplies, including advanced life support equipment, and maintain direct radio contact with the AAS Communication Center in case ambulance or fire department backup is required. For more information or to schedule the Albuquerque Ambulance Service Events Team, please call 505-449-5747 or 505-350-4284.

Critical Care Transport

AAS now provides Critical Care transports (CCT) throughout the state of New Mexico.

Consider Critical Care Transport for patients with the following needs or conditions:

  • Patients requiring transport when air transport is not available
  • Transfers to ICU, CCU, PICU, MICU, TSI or NSI
  • Multi-system trauma needing transport to definitive care
  • IV medication infusion that may require dosing adjustments
  • Patients with invasive lines
  • High-risk obstetric patients
  • Pediatric patients at risk of cardiopulmonary or respiratory failure

To schedule a transport, contact the Communication Center at 505-761-8200.

Continuing and Community Education

Continuing Education:

CE courses are free to all AAS employees. For all others interested in taking a course, fees are listed below. To sign up for a course contact one of the education coordinators. Click on the below link to see the list of scheduled courses. All courses are held at the AAS main office at 4500 Montbel Pl NE, Albuquerque, NM 87107 unless otherwise specified. AAS accepts cash and check. No credit cards.

  • All 8 hour classes (including ACLS refreshers) - $75.00
  • All 16 hour classes (includes PALS, PHTLS and ACLS Provider courses) - $150.00
  • CPR Refresher - $50.00
  • Basic and Intermediate Refreshers - $150.00
  • Paramedic Refreshers - $200.00
  • Other Classes - $10.00/hr

Community Events:

AAS welcomes the opportunity to provide general health education and injury prevention programs for the community and charitable organization. For more information contact Pam Bengel at pbengel@phs.org or 505-449-5745.

AAS Careers

  • Paramedic
  • EMT (Intermediate)
  • EMT (Basic)
  • Dispatch - System Status Controllers
  • Logistics Tech
  • Education Coordinators
  • Mechanics

Paramedic and EMT Application Process

Apply online at www.phs.org​. All applications will be reviewed for minimum qualifications and all EMT and paramedic applicants are required to take and pass an EMT-Basic or paramedic exam. Candidates who are offered employment will be required to complete and pass a background check, pre-employment fitness test, drug screening, and occupational medicine testing before starting orientation. Orientation is held four times a year and all employees are required to complete 2.5 weeks of classroom orientation, followed by field training.

Out-of-State Paramedic Applicants

All out-of-state paramedic applicants must be eligible to obtain a temporary New Mexico paramedic license. If an applicant is selected for an on-site interview, the applicant will be required to submit a completed application to the NM EMS Bureau to obtain a temporary New Mexico paramedic license. Applicants are also required to take and pass an EMT or paramedic exam, Candidates who are offered employment will be required to complete and pass a background check, pre-employment fitness test drug screening, and occupational medicine testing before starting orientation.

Orientation Process

AAS orientations are held four times a year. All EMTs and Paramedics begin in a 2.5 week classroom orientation, then team up with a field supervisor to train and work out in the field. After training and orientation, employees are partnered with another EMT or paramedic to work in the field. All new paramedics who clear the orientation period are assigned to a float pool that bids every month by seniority on shifts for the following month. All paramedics will be moved to permanent shifts as quickly as possible.

Benefits

AAS offers an excellent compensation and benefits package. Relocation bonuses are available for out-of-area paramedics.

Benefits start on the first day of employment and are available for full-time and part-time employees. These include health, dental, vision, life insurance, long and short-term disability, and paid-time off. We also have an employer contribution and matching program for retirement.

For more information regarding salaries and benefits, please contact Linda Viga, AAS recruiter, at 505-923-7785 or lviga@phs.org.

Paramedic Scholarship Program

This program is available for current AAS employees who are interested in becoming a paramedic. The AAS employee must have completed the required probationary period, be in good standing and have been accepted into an eligible paramedic program (currently eligible programs for scholarship are the CNM EMS Program or UNM EMSA). During your paramedic training, you will be paid your full-time salary but you will work part-time. Upon successful completion of the paramedic program, NREMT testing, and obtainment of a New Mexico paramedic license, you must agree to work for AAS for three years, or the equivalent of 6,240 hours.

Local EMS Education Institutions

Leadership Team

Department Directors

Operations Supervisors