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Member Resources

Get the information, tools and resources you need to stay healthy and prevent or manage diseases.

Manage Your Healthcare Online

Login to myPRES, Presbyterian's secure online member and patient portal where you can:

  • Pay your health plan premium
  • Order prescriptions
  • View or request a replacement member ID card
  • Access Video Visits
  • Preference center
  • Look up benefit information securely, view claims status, and track deductibles

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Video Visits

See a provider anytime, day or night. This option offers a new way to see a medical provider for non-emergency medical conditions via secure video through a smartphone, tablet or computer webcam. Visits are $0.

Learn More About Video Visits

PresRN Nurse Advice Line

Registered nurses are available 24 hours a day / 365 days a year to answer your questions about health concerns. Available to Presbyterian Health Plan members at no cost.

Phone: (505) 923-5573 or 1-800-887-9917

Healthy Solutions

Healthy Solutions is a health coaching program available to members at no additional cost. Coaching is available for members with asthma, coronary artery disease, diabetes and hypertension who meet eligibility criteria. The program is designed to help you create a plan to live a healthy lifestyle.

Care coordination

Care coordination helps coordinate your healthcare needs, whether you are in the hospital or at home. Care Coordinators work with you to create a plan to help you get the care you need. This is for members with chronic long-term, complex, or behavioral health needs. The level of care coordination you receive depends on your needs.

Presbyterian Senior Connection

Presbyterian Senior Connection gives you a variety of health promotion, educational, and social opportunities. These include education series, physical activity programs, senior services, sun tours and local business discounts.

Phone: (505) 823-8352
Hours: Monday through Friday, 8 a.m. to 4 p.m.

Advance Directive

An advance directive is a legal document about your healthcare choices. It is only used when you aren’t able to speak for yourself. It also explains what medical support you want, or do not want, if you become seriously ill.

Complete an Advance Directive

Last Updated: 10/01/2020