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Key Dates

Enroll in the fall

Medicare Annual Election Period

October 15 through December 7

Enroll when you're first eligible Medicare Initial Election Period You have 7 months: your 65th birthday month+ three months before and after. Certain younger people may also be eligible.



  • Medicare Basics
  • Forms, Plan Information, Policies
  • Prescription Drugs
  • Provider Directory
  • Appeals and Grievances
  • Request Pharmacy exception
  • Fraud and Abuse
  • Form for Medicare Complaint
  • Nondiscrimination
Last Updated: 4/3/2023

Contact Us

We are here to help.

Do you have questions about a Presbyterian Medicare Advantage plan? We have answers.

Are you shopping for a plan?

Call our licensed Health Plan Consultants for assistance.

505-923-8458 or 1-800-347-4766 (TTY 711) Hours: 8 a.m. to 8 p.m., Monday - Friday Fax: 505-923-5385

Already a member?

For answers about your benefits, our Presbyterian Customer Service Center (PCSC) is here for you.

Presbyterian Senior Care (HMO), Presbyterian UltraFlex (HMO-POS) and Presbyterian Medicare PPO members call:

505-923-6060 or 1-800-797-5343 (TTY 711) Hours: 8 a.m. to 8 p.m., Monday - Friday

Presbyterian Dual Plus (HMO D-SNP) members call:

(505) 923-7675 or 1-855-465-7737 (TTY 711) Hours: 8 a.m. to 8 p.m., Monday - Friday

By Mail

Presbyterian Senior Care (HMO), Presbyterian UltraFlex (HMO-POS), Presbyterian Dual Plus (HMO D-SNP) or Presbyterian MediCare PPO

PO Box 27489 Albuquerque, NM 87125

In Person

The Cooper Center 9521 San Mateo Blvd. NE Albuquerque, NM 87113 Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. The Cooper Center is closed for major holidays.