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Contact Us

We are here to help.

Do you have questions about a Presbyterian Medicare Advantage plan? We have answers.

Are you shopping for a plan?

Call our licensed Health Plan Consultants for assistance.

505-923-8458 or 1-800-347-4766 (TTY 711)
Hours: 8 a.m. to 8 p.m., Sunday - Saturday

Fax: 505-923-5385

Already a member?

For answers about your benefits, our Presbyterian Customer Service Center (PCSC) is here for you.

Presbyterian Senior Care (HMO) and Presbyterian Medicare PPO members call:
505-923-6060 or 1-800-797-5343 (TTY 711)
Hours: 8 a.m. to 8 p.m., Sunday - Saturday

Presbyterian Dual Plus (HMO D-SNP) members call:
(505) 923-7675 or 1-855-465-7737 (TTY 711)
Hours: 8 a.m. to 8 p.m., Sunday - Saturday

By Mail

Presbyterian Senior Care (HMO), Presbyterian Dual Plus (HMO D-SNP) or Presbyterian MediCare PPO
PO Box 27489
Albuquerque, NM 87125

In Person

COVID-19 Advisory: To ensure the safety of our customers and employees, our Administrative Center is closed to the public at this time. For assistance, call the Presbyterian Customer Service Center at 505-923-5256.

The Cooper Center
9521 San Mateo Blvd. NE
Albuquerque, NM 87113
Hours: Temporarily Closed
The Cooper Center is closed for major holidays.

Last Updated: 10/03/2021