Key Dates

Enroll in the fall

Medicare Annual Election Period

October 15 through December 7

Enroll when you're first eligible Medicare Initial Election Period You have 7 months: your 65th birthday month+ three months before and after. Certain younger people may also be eligible.

Visit Medicare.gov

Resources

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Last Updated: 1/1/2026

Contact Us

We are here to help.

Do you have questions about a Presbyterian Medicare Advantage plan? We have answers.

Are you shopping for a plan?

Call our licensed Health Plan Consultants for assistance. 505-923-8458 or 1-800-347-4766 (TTY 711) Hours: 8 a.m. to 8 p.m., Sunday - Saturday Fax: 505-923-5385

Already a member?

For answers about your benefits, our Presbyterian Customer Service Center (PCSC) is here for you.

Presbyterian Senior Care (HMO) members call:

505-923-6060 or 1-800-797-5343 (TTY 711) Hours: October 1 to March 31: 8 a.m. to 8 p.m., seven days a week (except holidays) April 1 to September 30: 8 a.m. to 8 p.m., Monday to Friday (except holidays)

Presbyterian Dual Plus (HMO D-SNP) members call:

(505) 923-7675 or 1-855-465-7737 (TTY 711) Hours: October 1 to March 31: 8 a.m. to 8 p.m., seven days a week (except holidays) April 1 to September 30: 8 a.m. to 8 p.m., Monday to Friday (except holidays)

By Mail

Presbyterian Senior Care (HMO) or Presbyterian Dual Plus (HMO D-SNP)

PO Box 27489 Albuquerque, NM 87125

In Person

The Rev. Hugh Cooper Administrative Center (known as the Cooper Center) 9521 San Mateo Blvd. NE Albuquerque, NM 87113 Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. The Cooper Center is closed for major holidays.

Presbyterian (Las Cruces Office) 555 Utah Ave. Las Cruces, NM 88001 Hours: Monday – Friday, 8:00 a.m. to 4:30 p.m.