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Contact Us

We are here to help.

Do you have questions about a Presbyterian Medicare Advantage plan? We have answers.

Are you shopping for a plan?

Call our licensed Health Plan Consultants for assistance.

505-923-8458 or 1-800-347-4766 (TTY 711)
Fax: 505-923-5385
Hours: 8 a.m. to 8 p.m., 7 days a week*

Already a member? Thank you!

For answers about your benefits, our Presbyterian Customer Service Center (PCSC) is here for you.

Presbyterian Senior Care (HMO/HMO-POS) and Presbyterian Medicare PPO members call:
505-923-6060 or 1-800-797-5343 (TTY 711)
Hours: 8 a.m. to 8 p.m., 7 days a week*

Presbyterian Dual Plus (HMO SNP) members call:
(505) 923-7675 or 1-800-465-7737 (TTY 711)
Hours: 8 a.m. to 8 p.m., 7 days a week*


*Hours February 15 to September 30 are 8 a.m. to 8 p.m. Monday through Friday (except holidays).

By Mail

Presbyterian Senior Care (HMO), Presbyterian Dual Plus (HMO SNP) or Presbyterian MediCare PPO
PO Box 27489
Albuquerque, NM 87125

In Person

The Cooper Center
9521 San Mateo Blvd. NE
Albuquerque, NM 87113
Hours: Monday through Friday 8 a.m. - 5 p.m.
The Cooper Center is closed for major holidays.

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Last Updated: 09/30/2017