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Key Dates

Enroll in the fall

Medicare Annual Election Period

October 15 through December 7


Enroll when you're first eligible Medicare Initial Election Period You have 7 months: your 65th birthday month+ three months before and after. Certain younger people may also be eligible.

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  • Medicare Basics
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  • Prescription Drugs
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  • Appeals and Grievances
  • Request Pharmacy exception
  • Fraud and Abuse
  • Form for Medicare Complaint
  • Nondiscrimination
Last Updated: 10/1/2023

Notices of Privacy Practices

The 'Notices of Privacy Practices' describe how Presbyterian safeguards your Protected Health Information, and your rights with regard to that information:

For Patients of Hospitals, Clinics, and Home Health Services:


Joint Notice of Privacy Practices for Presbyterian Healthcare Services

For Patients of Albuquerque Ambulance Services:


Notice of Privacy Practices for Albuquerque Ambulance Services

For Presbyterian Health Plan & Presbyterian Insurance Company Members:


Joint Notice of Privacy Practices for Presbyterian Health Plan and Presbyterian Insurance Company Members

Requesting Access to or Copies of Your Protected Health Information:

To request that your Protected Health Information be released to another party, or to obtain a copy yourself, please complete an authorization form below and follow the instructions on the form for submitting it:


Authorization Form for Release of Protected Health Information (Medical Records)

Interpreter Services

We offer free interpreter services to answer any questions you may have about our health or drug plan. Call Presbyterian Customer Service Center for assistance.

 or  (TTY ) Hours: 8 a.m. to 8 p.m., Sunday - Saturday