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Virtual Dermatology

Servicios & Centros

Virtual Dermatology

Virtual Dermatology makes it convenient to get care for new and chronic conditions of the skin, hair, and nails from wherever you are in New Mexico. You can discuss your symptoms with a dermatology provider over video and receive a treatment plan. If a biopsy or removal is recommended, you will be scheduled with a Presbyterian Medical Group specialist.

Request Video Appointment
Hours
Mon-Fri: 7 am - 3 pm, with extended hours on Tues & Wed
Ages
All ages. Patients under 18 years of age must have a parent or legal guardian present
Appointment Type
Scheduled video
Insurance
Most major insurance accepted*
Login to Schedule an Appointment

What Conditions are Treated? 

  • Suspicious spots

  • Acne

  • Eczema

  • Rosacea

  • Psoriasis

  • Rashes

  • Hair loss

  • And more! See full list 

There are times when Virtual Dermatology should not be used. Learn more about when not to use Virtual Care

How it Works

  1. Sign In: Log into your MyChart account. If you don’t have one, you will need to create one.

  2. Schedule Your Appointment: Select the day and time that work best for you.

  3. Check Your Email: After scheduling, you will receive an email confirmation with instructions. You will also receive reminders prior to your appointment.

  4. Complete eCheck-In (Required): Log into MyChart & complete eCheck-in before your appointment.

  5. Join the Video Visit: 5-10 minutes before your appointment, log into MyChart, select your video appointment, and click the “Join video visit” button.

  6. Test audio and video

  7. Wait in the Virtual Waiting Room – The provider will be with you shortly.

  8. Complete Virtual Visit

VirtualPRES Care Team uses Presbyterian Medical Group care team members.

Accepted Insurances and Cost

*Presbyterian Virtual Dermatology accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.

Additional Skin Care Services 

Presbyterian offers Family Medicine Skin Care in Santa Fe and Clovis. These in-person services offer diagnosis and treatment of basic skin, hair, and nail problems.  

Learn more about these services 

Virtual Dermatology FAQs

Find answers to common questions about Virtual Dermatology. 

Access Your Health Information

For secure online access to view test results, contact your provider, request medication renewals or schedule an appointment, sign up for a MyChart account today.

Learn more

Get the Care You Need with Presbyterian Urgent Care

Don't wait to get the care you need. Our urgent cares offer video and in-person appointments, as well as walk-in care.

Find a location

Prepare for Your Appointment

Review visitor guidelines, test your device for telehealth appointments, and complete some forms ahead of visits, procedures and surgeries.

Explore these resources