Avoid Claim Denials: Effective July 1, 2026, all ordering, rendering and prescribing providers must be individually enrolled with New Mexico Medicaid.Learn more
myPRES Login
Presbyterian
Providers
  • Authorizations
    • Formularies
      myPRES Login
      Home
      Providers
      Contact Us
      Home
      Providers
      Contact Us

      Contact Us

      STAY CONNECTED

      Would you like to receive network newsletters and email from Presbyterian? Please complete our opt-in form to register.

      Sign Up Now

      Provider Contacts

      Provider Network Relationship Teams

      The Provider Network Operations department serves as advocates for our provider network. Your assigned relationship team is your primary contact with Presbyterian and offers support and education regarding contracting, education and more.

      Provider Services Contact Guide

      Contact Us by Phone

      Provider Care Unit Claims, Appeals & Grievance and Prior Authorization questions (505) 923-5757 or 1 (888) 923-5757 Mon. – Fri., 8:00 a.m. to 5:00 p.m.

      myPRES and PROVIDERConnect Portal Helpdesk (505) 923-5590 or 1 (866) 861-7444

      Credentials Verification Organization (CVO) (505) 923-5993

      Hospital Ethics, Medical Education and Medical Rotations (505) 841-1227 or (505) 841-1234

      Human Research Protections (505) 841-1436


      Send Us a Message

      The PROVIDERConnect Provider Portal also serves as a way to communicate and submit inquiries to Presbyterian about general information, eligibility, prior authorizations, claims status and more.

      Access PROVIDERConnect via myPRES


      Visit Our Administrative Center

      Presbyterian providers who need to visit in person can visit us at The Presbyterian Rev. Hugh Cooper Administrative Center, located near Balloon Fiesta Park.

      9521 San Mateo Blvd. NE Albuquerque, NM 87113 Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. Phone: (505) 923-5700 Map & Directions

      Presbyterian Health Plan News & Updates

      Stay in the know about program updates, training opportunities and other developments at Presbyterian that could impact your practice.

      Learn More

      Become a Presbyterian Health Plan Contracted Provider

      We are committed to efficient and effective service to make healthcare administration work for you. Let's transform healthcare together.

      Learn More