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Current Presbyterian Medicare Advantage Members

Manage Your Healthcare

Login to myPRES, Presbyterian's secure online member and patient portal, to pay your health plan premium, order prescriptions, get a copy of your ID Card, access Video Visits, and more.

Member Resources

Annual Notices of Change (ANOC)

Each fall, Medicare allows you to change your Medicare health and drug coverage during the Annual Enrollment Period. It’s important to understand coverage changes.

Presbyterian Senior Care (HMO)

Presbyterian MediCare PPO

You will notice that your ANOC packet no longer includes the Provider and Pharmacy Directory, Formulary, or Evidence of Coverage (EOC). You can find this information and other important plan documents on Forms, Plan Information and Policies.

Evidence of Coverage (EOCs)

For complete information about Exceptions, Grievances, Appeals, and Coverage Determinations see the Evidence of Coverage for each Plan we offer.

Presbyterian Senior Care (HMO)

Presbyterian MediCare PPO

Your Member ID Card

After enrollment, you are given a Presbyterian Medicare Advantage plan identification card. You must use your membership card for our plan whenever you get any services covered by this plan. Here’s why this is so important: If you get covered services using your red, white, and blue Medicare card instead of using your Presbyterian Medicare Advantage membership card while you are a plan member, you may have to pay the full cost yourself.

If your Presbyterian Medicare Advantage plan membership card is damaged, lost, or stolen, log in to your myPRES account and select MyIDCard to print, fax, or email your ID Card.

If you would like a replacement card, please contact the Presbyterian Customer Service Center.

505-923-6060 or 1-800-797-5343 (TTY 711)
Hours: 8 a.m. to 8 p.m., Sunday - Saturday

Remember: As long as you are a member of our plan you must not use your red, white, and blue Medicare card to get covered medical services (with the exception of routine clinical research studies and hospice services). Keep your red, white, and blue Medicare card in a safe place in case you need it later.

Presbyterian Members Approaching Age 65

If you're a Presbyterian member and are starting to think about Medicare, we'll help you plan ahead so your Presbyterian Health Plan coverage continues without interruption.

Medicare Basics explains the basics of how Medicare works. Keep these 3 steps in mind to stay on track for enrollment:

6 Months Before You Turn 65

Confirm your Medicare eligibility with Social Security and request your Medicare card.

3 Months Before You Turn 65

Explore your Medicare plan options using the Rates and Benefits section of this site, and then start the enrollment process.

65th Birthday

Complete your enrollment. You can enroll up to three months after the month of your 65th birthday. For example, if you turn 65 on March 5, you have until the end of June to enroll.

To learn more about your Medicare plan options, attend a seminar or
contact us.


Last Updated: 10/01/2019