Presbyterian Medicare Advantage Members
Take an in-depth look at what your Presbyterian plan has to offer including Annual Notice of Change (ANOC), coverage, dental and more. Not sure which plan you have? Check your Presbyterian Health Plan member ID card.
Presbyterian Senior Care (HMO) Presbyterian Senior Care (HMO) AssistPlus Members Presbyterian UltraFlex (HMO-POS) Presbyterian Dual Plus (HMO D-SNP)
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Member Resources
Whether you’re a new member or have been with us a while, you’re bound to have questions or need assistance. Here are the most helpful tools—all in one spot.
Your Presbyterian Member ID Card
After enrollment, you are sent a Presbyterian Medicare Advantage Member ID card. You must use your Member ID card for our plan whenever you get any services covered by this plan. Here’s why this is so important: If you use your red, white, and blue Medicare card instead of using your Presbyterian Member ID card while you are a plan member, you may have to pay the full cost yourself for services you receive.
If your Presbyterian Member ID card is damaged, lost, or stolen, log in to your myPRES account and select MyIDCard to print, fax, or email your Member ID card.
You can also contact the Presbyterian Customer Service Center for a replacement card.
For Presbyterian Senior Care (HMO): 505-923-6060 or 1-800-797-5343 (TTY 711) Hours: 8 a.m. to 8 p.m., Sunday - Saturday
For Presbyterian Dual Plus (HMO D-SNP): (505) 923-7675 or 1-855-465-7737 (TTY 711) Hours: 8 a.m. to 8 p.m., Sunday – Saturday
Remember: As long as you are a member of our plan you must not use your red, white, and blue Medicare card to get covered medical services (with the exception of routine clinical research studies and hospice services). Keep your red, white, and blue Medicare card in a safe place in case you need it later.