The easiest way to check the status of a claim is through the myPRES portal. Providers can access myPRES 24 hours a day, seven days a week. If additional assistance is needed, please contact the Provider Claims Activity Review and Evaluation (CARE) Unit (505) 923-5757 or 1 (888) 923-5757.
Learn more about the options available to provide quick and accurate claims processing at Presbyterian.
The New Mexico Health Care Authority (HCA) will launch Turquoise Claims, a single-point-of-entry process for Medicaid claims, on March 23, 2026. Providers will need to ensure they make changes to their Medicaid claims submission processes to avoid claim delays or denials.
Stay in the know about program updates, training opportunities and other developments at Presbyterian that could impact your practice.
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