Network Connection Newsletter
Network Connection is our newsletter for contracted network providers and staff. It covers important information such as educational programs, policy changes and news about services.
PAST ISSUES AND COMMUNICATIONS
This archive below hosts Presbyterian's provider network communications, organized by month of distribution. If you have any questions about a communication, or need to locate an older communication, please contact your Provider Network Operations relationship executive.
September 2023
Presbyterian Shares the September 2023 Network Connection Newsletter
Upcoming Behavioral Health Provider Trainings Invitation – Sept. 4, 2023
Automated Authorizations for Tonsillectomies
August 2023
Presbyterian Announces TytoCare, a No-Cost Telehealth Tool
Upcoming Behavioral Health Provider Trainings Invitation – Aug. 7, 2023
Help Improve Discharge Planning and Care Coordination for Members
University of New Mexico Health System is In-Network for Medicare Advantage Members
Reminder: Help Improve Discharge Planning and Care Coordination for Members
Provider Survey: Coordinating Care Between Physical and Behavioral Health Providers
Medical Drug Prior Authorization Updates - Emend, Ozurdex and Prolia/Xgeva
Reminder: Presbyterian Invites You to September 2023 Provider Education Webinars
July 2023
Presbyterian Shares the July 2023 Network Connection Newsletter
Rescheduled: Aug. 1 Nursing Facility Payment Concerns and Resolution Meeting
Upcoming Behavioral Health Provider Trainings Invitation – July 11, 2023
Centennial Care Rewards Program: Baby Bonuses
Invitation to Improving Member Engagement Training for Behavioral Health Providers
Avoid Denials for Patients with Multiple Health Plan Carriers and Benefit Plans
Long-Term Services & Supports (LTSS) Provider Assistance Resources
June 2023
You’re Invited to Upcoming Behavioral Health Provider Training – June 2023
Reminder: Presbyterian Invites You to June 2023 Provider Education Webinars
Reminder: Verify/Update Your Provider Directory Information by June 30
Presbyterian Invites You to September 2023 Provider Education Webinars
Nursing Facility Payment Concerns and Resolution Meeting – Aug. 1
May 2023
Presbyterian Shares the May 2023 Network Connection Newsletter
Physical Health Provider Education Webinars Invitation – June 15 & 16 2023
Upcoming Behavioral Health Provider Trainings Invitation – May 3, 2023
Presbyterian Care Coordinators Resumed In-Person Home Visits
Personal Care Services Agency Staffing Shortages
Reminder: Ending of the COVID-19 Public Health Emergency
April 2023
Nursing Facility Payment Concerns And Resolution Meeting - May 2, 2023
Correction: Nursing Facility Payment Concerns And Resolution Meeting - May 2, 2023
Reminder: Behavioral Health Town Hall Invitation Q2
Centennial Care Behavioral Health Critical Incident Reporting Training Invitation Q2 Reminder
Reminder: Nursing Facility Payment Concerns and Resolution Meeting - May 2, 2023
Centennial Care Rewards Program: Baby Bonuses
Presbyterian Will No Longer Waive Prior Authorization Requirements for Facility Transfer Admissions
March 2023
Presbyterian Shares the March 2023 Network Connection Newsletter
Adult Protective Services (APS) Reporting through Critical Incidents Training Letter Notification
Behavioral Health Town Hall Invitation Q2
Home and Community-Based Services Final Setting Rule Trainings
Reminder: Home and Community-Based Services Final Setting Rule Trainings Are This Week
Medicaid Benefits Renewal for Centennial Care Members
February 2023
Centennial Care Behavioral Health Critical Incident Reporting Training Invitation Q1 Second Reminder
Second Reminder: Behavioral Health Town Hall Invitation Q1
Use the Correct Taxonomy Code and Provider Type to Prevent Claim Denials
Centennial Care Behavioral Health Critical Incident Reporting Training Invitation Q2
Provider Education Conference Invitation – March 31
2023 Presbyterian Individual and Family Plans and Networks
January 2023
Behavioral Health Town Hall Invitation Q1
Centennial Care Behavioral Health Critical Incident Reporting Training Invitation Q1
Nursing Facility Payment Concerns and Resolution Meeting - Feb. 7
Centennial Care Behavioral Health Critical Incident Reporting Training Invitation Q1 Reminder
How to Prevent Claim Denials in AuthentiCare
Reminder: Behavioral Health Town Hall Invitation Q1
Reminder: Nursing Facility Payment Concerns and Resolution Meeting - Feb. 7
Centennial Care Rewards Program: Baby Bonuses
Presbyterian Shares the January 2023 Network Connection Newsletter
December 2022
Behavioral Health Town Hall Invitation Q4
November 2022
Second Reminder: Risk of Pharmacy Claim Denials for Prescribers Not Enrolled in New Mexico Medicaid
Sharing Critical Incident Reporting Reminders
Changes to Enroll Eligible Members into the Synagis® Program for the 2022-2023 RSV Season (eBlast)
Correction: Best Practices and Coding Tips for Audio Telehealth Services (eBlast)
Reminder: Presbyterian Shares 2022 Behavioral Health Provider Education Webinars
Reminder: Presbyterian Invites You to 2022 Provider Education Webinars
Metabolic Screenings for Members on Antipsychotic Medications
Presbyterian Shares the November 2022 Network Connection Newsletter
October 2022
Nursing Facility Payment Concerns and Resolution Meeting - Nov. 1
Reminder: Risk of Pharmacy Claim Denials for Prescribers Not Enrolled in New Mexico Medicaid
Fall 2022 Health Equity Trainings Invitation
You're Invited to Dec. 2022 Physical Health Provider Education Webinars
You're Invited to Upcoming Critical Incident Reporting Training for Behavioral Health
Introducing Presbyterian UltraFlex (HMO-POS)
Presbyterian Shares a Guide to Coordinating Interpreter Services
Reminder: Fall 2022 Health Equity Trainings Invitation
Reminder: Nursing Facility Payment Concerns and Resolution Meeting - Nov. 1
2023 Presbyterian Dual Plus Training Is Available
September 2022
Risk of Pharmacy Claim Denials for Prescribers Not Enrolled in New Mexico Medicaid
Behavioral Health Provider Education Webinars Q3/Q4 Invitation
Presbyterian Shares Care Coordination FAQs
Presbyterian Shares the September 2022 Network Connection Newsletter
August 2022
Centennial Care Behavioral Health Critical Incident Report Training Q3 Invitation
Behavioral Health Town Hall Invitation Q3
Centennial Care Behavioral Health Critical Incident Report Training Q3 Reminder
Physical Health Provider Education Webinars Invitation Q3/Q4
Long-Term Services and Supports Providers Survey
July 2022
Become a Certified Telemental Health Provider
Nursing Facility Payment Concerns and Resolution Meeting – Aug. 2
Reminder: Nursing Facility Payment Concerns and Resolutions Meeting – Aug. 2
Presbyterian Shares the July 2022 Network Connection Newsletter
June 2022
Supporting Presbyterian Members During the New Mexico Wildfires
Time is Running Out - Don't Miss Your Chance to Take Our Telehealth Strategy Survey
Transgender 101 and 201 Health Equity Training Invitation
Presbyterian Shares a Distinction Value-Based Program Flyer
Provider Survey Opportunity: Tell Us about Your Telehealth Strategy
Best Practices for Primary Care Providers Prescribing Antipsychotic Medications
Current Best Practices for Primary Care Providers Prescribing Antidepressant Medications
May 2022
Claims Guidance for Medicare Advantage $250 Routine Eyewear Benefit
Provider Survey Opportunity: Coordinating Care Between Physical and Behavioral Health Providers
Presbyterian Updated Its Process to Review Nursing Facility Claims
Presbyterian Shares a Classic Value-Based Program Flyer
Centennial Care Behavioral Health Critical Incident Report Training Q2 Reminder
Centennial Care Behavioral Health Critical Incident Report Training Q2 Invitation
Behavioral Health Town Hall Discuss May/Q2 Reminder
Presbyterian Shares the May 2022 Network Connection Newsletter
April 2022
Behavioral Health Town Hall Discuss May/Q2 Invite
Presbyterian Shares a Pharmacy Formulary FAQ
NOTICE: Nursing Facility Payment Concerns and Resolution Meeting Date Change - April 5
Nursing Facility Payment Concerns and Resolution Meeting - May 3
Reminder: Nursing Facility Payment Concerns and Resolution Meeting - May 3
March 2022
Behavioral Health Town Hall Discuss March/Q1 Invite
Nursing Facility Payment Concerns and Resolution Meeting - April 5
Presbyterian Shares the March 2022 Network Connection Newsletter
February 2022
Critical Incident Reporting Training for Behavioral Health
Reminder: Law Requires Provider Directory Information to Be Verified Every 90 Days
Criteria for Submitting Manual Entry Claims through AuthentiCare
Centennial Care Behavioral Health Critical Incident Report Training Q1 Invitation
Nursing Facility Payment Concerns and Resolution Meeting - March 1
Reminder: Nursing Facility Payment Concerns and Resolution Meeting - March 1
January 2022
Second Reminder: Nursing Facility Payment Concerns And Resolution Meeting - Feb. 1
Payment Issued to HCQS Providers
Informing Providers of Updated Third-Party Liability Requirements
Presbyterian Is Issuing Payment to Nursing Facility Providers
Reminder: Nursing Facility Payment Concerns And Resolution Meeting - Feb. 1
Nursing Facility Payment Concerns And Resolution Meeting - Feb. 1
Presbyterian Shares the January 2022 Network Connection Newsletter
December 2021
Nursing Facility Payment Concerns And Resolution Meeting - Jan. 4
Presbyterian Implements $0 Behavioral Health Cost-Share for Most Services
Presbyterian Expands Initial Facility Admission from 3 Days to 10 Days
Presbyterian Implements Temporary Changes to Prior Authorizations for Facility Admissions
November 2021
October 2021
September 2021
August 2021
Presbyterian Shares NMDOH Press Release about $100 COVID-19 Vaccine Incentive
Behavioral Health Town Hall Invitation
Presbyterian Shares Hospice VBID Fact Sheet and FAQs
July 2021
June 2021
May 2021
April 2021
March 2021
Presbyterian Shares Resources for its Site of Service Initiative
Payment Issued to Nursing Facility Providers in the Value-Based Purchasing Program
February 2021
Presbyterian Issued Payment to HCQS Providers
Submit Medicare Advantage Claims for COVID-19 Vaccine to CMS
January 2021
Presbyterian Shares Member COVID-19 Vaccine Communication
December 2020
Department of Health Launches COVID-19 Vaccine Registration Website