Tools & Resources

Provider Portals

Our provider portals will help keep you up to date on administrative functions related to patient and member care.

myPRES Provider Portal

The myPRES provider portal hosts a variety of resources to simplify administrative tasks for providers. A few capabilities of the portal include:

  • Eligibility verification

  • Claims information

  • Payment tracking

  • Adjustment requests

  • Prior authorizations/Benefit certifications

  • Provider directory profile updates

Apply for access to myPRES

myPRES Training

If you would like to receive training in person, please contact your Provider Network Management Relationship Executive or access online here:

myPRES Training Manual

Provider Directory Profile Updates

Update your provider directory profile on myPRES. Learn how to update your provider directory profile

Need help? Contact the myPRES eHelp Desk

Hours: Weekdays 8 a.m. - 5 p.m. Phone: 505-923-5590 or 1-866-861-7444 E-mail:

Note: For security purposes, if a myPRES security access has not been used in six months, the access will be removed and you will need to re-apply

EpicConnect Citrix Portal

The Citrix connection to EpicConnect (EPIC) is provided for employees of Presbyterian Healthcare Services (PHS) that have been granted access to Epic with your onboarding. The EpicConnect portal will allow your to:

  • Manage patient care

  • Securely message colleagues

  • Track payments

  • Review online scheduling

EpicConnect Training

If you have questions about EpicConnect or would like to receive training: E-mail:

Need help?

Epic Security 505-923-7111

  • Clinical questions

  • Changes to your access

  • Printing issues

  • Tools or missing information

IT Service Desk 505-923-6825

  • Email password reset

  • Multifactor authentication

  • Remote access

  • All non-clinical questions

Note: Access to EpicConnect through Citrix is limited. If you are hired by Presbyterian Healthcare Services or Presbyterian Medical Group, you may be provided with access. Contact your direct manager with access questions.

Presbyterian Health Plan News & Updates

Find out about the newest staff and the latest technology, and all the other happenings at Presbyterian.

Become a Presbyterian Health Plan Contracted Provider

We are committed to efficient and effective service to make healthcare administration work for you. Let's transform healthcare together.