Contact Us

Contact Us


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Contact us by phone

Provider Network Relationship Executives

The Provider Network Operation department actively reaches out to the network as provider advocates. They provide support and education about Presbyterian regarding contracting, claims, and more. Your assigned relationship executive and associate serve as a your primary contact.

Provider Services Contact Guide

Provider Care Unit Claims, Appeals & Grievance and Prior Authorization questions (505) 923-5757 or 1 (888) 923-5757 Mon. – Fri., 8:00 a.m. to 5:00 p.m.

myPRES Provider Portal Helpdesk (505) 923-5590 or 1 (866) 861-7444

Credentials Verification Organization (CVO) (505) 923-5993

Hospital Ethics, Medical Education and Medical Rotations (505) 841-1227 or (505) 841-1234

Human Research Protections (505) 841-1436

Send Us a Message

The myPRES provider portal also serves as a way to communicate and submit inquiries to Presbyterian about general information, eligibility, prior authorizations, claims status, and more.

Log into myPRES

Visit our Administrative Center

Presbyterian customers who need to visit in person can visit us at The Presbyterian Rev. Hugh Cooper Administrative Center, located near Balloon Fiesta Park.

9521 San Mateo Blvd. NE Albuquerque, NM 87113 Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. Phone: (505) 923-5700 Map & Directions

Presbyterian Health Plan News & Updates

Find out about the newest staff and the latest technology, and all the other happenings at Presbyterian.

Become a Presbyterian Health Plan Contracted Provider

We are committed to efficient and effective service to make healthcare administration work for you. Let's transform healthcare together.