Our provider portals will help keep you up to date on administrative functions related to patient and member care.
myPRES Provider Portal
The myPRES provider portal for PHP Contracted and Non-contracted Providers hosts a variety of resources to simplify administrative tasks for providers. A few capabilities of the portal include:
- Eligibility verification
- Claims information
- Payment tracking
- Adjustment requests
- Prior authorizations/Benefit certifications
Apply for access to myPRES
Note: For security purposes, if a myPRES security access has not been used in six months, the access will be removed and you will need to re-apply.
Need help? Contact the myPRES eHelp Desk
Hours: Weekdays 8 a.m. - 5 p.m.
Phone: 505-923-5590 or 1-866-861-7444
If you would like to receive training in person, please contact your Provider Network Management Relationship Executive or access online here myPRES Training Manual
EpicConnect Citrix Portal
The Citrix connection to EpicConnect (EPIC) is provided for employees of Presbyterian Healthcare Services (PHS) that have been granted access to Epic with your onboarding. The EpicConnect portal will allow your to:
- Manage patient care
- Securely message colleagues
- Track payments
- Review online scheduling
Note: Access to EpicConnect through Citrix is limited. If you are hired by Presbyterian Healthcare Services or Presbyterian Medical Group, you may be provided with access. Contact your direct manager with access questions.
Epic Security 505-923-7111
- Clinical questions
- Changes to your access
- Printing issues
- Tools or missing information
IT Service Desk 505-923-6825
- Email password reset
- Multifactor authentication
- Remote access
- All non-clinical questions
If you have questions about EpicConnect or would like to receive training: