Privacy & Security

Notices of Privacy Practices

The 'Notices of Privacy Practices' describe how Presbyterian safeguards your Protected Health Information (Medical Records), and your rights with regard to that information:

For Patients of Hospitals, Clinics, and Home Health Services:

• Joint Notice of Privacy Practices for Presbyterian Healthcare Services
• Notificación Conjunta de Las Practicas Referentes a la Privacidad del Presbyterian Healthcare Services

For Patients of Albuquerque Ambulance Services:

• Notice of Privacy Practices for Albuquerque Ambulance Services

For Presbyterian Health Plan & Presbyterian Insurance Company Members:

• Joint Notice of Privacy Practices for Presbyterian Health Plan and Presbyterian Insurance Company Members
• Notification Conjunta de Las Practicas Referentes a la Privacidad del Presbyterian Health Plan Inc. y el Presbyterian Insurance Company, Inc.

Requesting Access to or Copies of Your Protected Health Information (Medical Records):

To request that your Protected Health Information (Medical Records) be released to another party, or to obtain a copy yourself, please complete an authorization form below and follow the instructions on the form for submitting it:

For Patients of Hospitals, Clinics, Ambulance and Home Health Services:

• Authorization Form for Release of Protected Health Information (Medical Records) – Presbyterian Healthcare Services
• Autorización para el Uso Y Liberación De Expedientes de Salud - Presbyterian Healthcare Services

For Presbyterian Health Plan & Presbyterian Insurance Company Members:

• Authorization Form for Release of Protected Health Information (Medical Records) - Presbyterian Health Plan
• Autorización para el Uso Y Liberación De Expedientes de Salud - Presbyterian Health Plan

Health Information Privacy Complaint

If you believe your health information privacy rights, or the rights of someone else, were violated, please complete and submit the form below.

• ​Health Information Privacy Complaint

Interpreter Services

We offer free interpreter services to answer any questions you may have about our health or drug plan. Just call us at 1-800-797-5343.