Notices of Privacy Practices
The 'Notices of Privacy Practices' describe how Presbyterian safeguards your Protected Health Information (Medical Records), and your rights with regard to that information:
For Patients of Hospitals, Clinics, and Home Health Services:
For Patients of Albuquerque Ambulance Services:
For Presbyterian Health Plan & Presbyterian Insurance Company Members:
Requesting Access to or Copies of Your Protected Health Information (Medical Records):
To request that your Protected Health Information (Medical Records) be released to another party, or to obtain a copy yourself, please complete an authorization form.
To request a correction (amendment) to your Protected Health Information (Medical Records), please complete an authorization form. Your provider cannot consider any changes to your medical record until you complete this form. Submission of this form does not guarantee that your record will be changed as requested.
Submit completed authorization forms by fax, email or mail. Fax: 505-841-1153 Email: phsroi@phs.org Mail: Release of Information/Medical Records PO Box 26666 Albuquerque, NM 87125
Request through MyChart
It's easy to request your own Presbyterian medical records at no cost. Simply log in to MyChart, select the "Sharing Hub" tab, and follow the instructions provided. Once your request is processed, your records will be available to download and print from the MyChart "Document Center" for up to 30 days.
To request records for someone other than yourself, please complete the Authorization Form for Release of Protected Health Information. This form includes directions for submitting the request.
For more information or for help submitting an authorization, contact us at 505-841-1944. If you do not have a MyChart account you can register for one at phs.org/mychart.
Health Information Privacy Complaint
If you believe your health information privacy rights, or the rights of someone else, were violated, please complete and submit the form below.
Health Information Privacy Complaint
Interpreter Services
We offer free interpreter services to answer any questions you may have about our health or drug plan. Just call us at 1-800-797-5343.