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PHP Member Coverage & Resources

COVID-19 Resource Center

Quick Links

  • Coronavirus Hotline: 1-855-600-3453
  • Track Your COVID-19 Test Results
  • NM Department of Health
  • Center for Disease Control and Prevention (CDC)
  • World Health Organization (WHO)

PHP Member Coverage & Resources

We appreciate the opportunity to be your partner in health, especially as COVID-19 continues to impact many people in our community. Here are some resources to help.

Testing is a critical part of our fight against COVID-19. How do you know if you should get a test?

  • Do I have any symptoms of COVID-19?

    (Symptoms may include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting and diarrhea.)

  • Have I had close contact (within 6 feet for a total of 15 minutes or more over a 24-hour period) with someone who has been confirmed to have COVID-19?

If you answered yes to either you should be tested as soon as possible. Please see below for more information on testing options and costs.

All New Mexicans can access multiple options to mail order or pick up free at-home COVID-19 tests through

We’ll be updating guidance frequently so please check here for the latest information.

COVID-19 coverage

With the end of the public health emergency, Presbyterian Health Plan is committed to continuing to provide coverage for these benefits but cost-sharing may apply and is dependent on your plan. Please call the number on the back of your ID card for more information.

Therapy and counseling options

If you are already seeing a behavioral health provider, we encourage you to continue this important care.

We also offer these confidential, no cost remote care therapy options.

  • Talkspace

    Text therapy via secure mobile app, also with audio and video options Note: This service is not currently available to our Centennial Care and Medicare members. Talkspace

  • On to Better Health

    Online access to guided therapy programs and self-help tools On to Better Health

  • New Mexico Crisis and Access Line

    This service lets New Mexicans call and text counselors and peer support workers and access mental health resources. New Mexico Crisis and Access Line 

Financial hardship resources

If you have lost your job or health insurance coverage, need childcare or food, or have questions about housing and bills, visit for helpful information.