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Home|About Us|Contact Us

Contact Us

The Administrative Center for Presbyterian Healthcare Services and Presbyterian Health Plan has relocated. Presbyterian customers who need to visit in person can now visit us at The Presbyterian Rev. Hugh Cooper Administrative Center, located near Balloon Fiesta Park.

The Cooper Center

9521 San Mateo Blvd. NE
Albuquerque, NM 87113
Hours: Weekdays, 8 a.m. - 5 p.m.
Phone: (505) 923-5700
The main entrance is located on the east side of the building. The visitor parking lot is at the northeast corner of the building.
Map & Directions

Request for Billing Information and Assistance

The Presbyterian Customer Service Center is here to help you with any inquiries or issues you may have.
Billing Assistance Request Form

Complaints & Recognition

We want to hear from you about what we are doing well and what we need to work on. Please take some time to complete one of the feedback forms.
Recognition Form
Complaint/Grievance/Appeal Referral Form

If you have difficulties with your submission, please contact Presbyterian Customer Service Center at (505) 923-5256. After business hours, this phone number will be directed to a voice mailbox which will be accessed on the next business day.

Website Assistance

At Presbyterian, we work every day to provide a quality experience for you – and that includes our website. Let us know how we are doing or how we can help assist you.

Website Help Form
Use this form to contact our customer service center team if you are experiencing issues with navigating or locating something on our website.

Website Feedback Form
Use this form if you would like to provide us with information on how we can improve the site to better serve you.

Frequently Requested Contact Information

Presbyterian Health Plan, Inc.


Phone: 505-923-5678 or 1-800-356-2219 | TTY: 1-877-298-7407
Hours: Weekdays, 7:00 a.m. - 6:00 p.m.


Presbyterian Insurance Company


Phone: 505-923-6980 or 1-800-923-6980 | TTY: 1-877-298-7407
Hours: Weekdays, 7:00 a.m. - 6:00 p.m.


Presbyterian Senior Care (HMO) & MediCare PPO


Phone: 505-923-6060 or 1-800-797-5343 | TTY: 1-888-625-8818
Hours: Monday through Sunday, 8:00 a.m. to 8:00 p.m.


Presbyterian Centennial Care Medicaid Plan


Phone: 505-923-5200 or 1-888-977-2333 | TTY: 711 or 1-800-659-8331
Hours: Monday through Saturday, 7:00 a.m. to 8:00 p.m.
Navajo Hotline: 505-923-5157 (Albuquerque), 1-888-806-8793 (outside Albuquerque)


Presbyterian Healthcare Foundation


PO Box 26666
Albuquerque, NM 87125-6666
Phone: 505-724-6580 | TTY: 505-724-6580


Presbyterian Hospital


1100 Central Ave. SE
Albuquerque, NM
Phone: 505-841-1234
Maps & Directions


Presbyterian Kaseman Hospital


8300 Constitution Ave., NE
Albuquerque, NM 87110
Phone: 505-291-2000
Maps & Directions


Presbyterian Rust Medical Center


2400 Unser Blvd. SE
Rio Rancho, New Mexico 87124
Phone: 505-253-7878
Maps & Directions


Lincoln County Medical Center


211 Sudderth Dr.
Ruidoso, NM
Phone: 575-257-8200
Maps & Directions


Presbyterian Española Hospital


1010 Spruce St.
Española, NM 87532
Phone: 505-753-7111
Maps & Directions


Socorro General Hospital


1202 Highway 60 West
PO Box 1009
Socorro, New Mexico 87801
Phone: 575-835-1140
Maps & Directions


Dr. Dan C. Trigg Memorial Hospital


301 E. Miel de Luna
Tucumcari, NM 88410
Phone: 575-461-7000
Maps & Directions


Plains Regional Medical Center


2100 N. Martin Luther King Jr. Blvd.
Clovis, NM 88101
Phone: 575-769-2141
Maps & Directions