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Customer Service Center for Presbyterian Healthcare Services in New Mexico

The Presbyterian Customer Service Center is here to help you with any inquiries or issues. After business hours, the phone number will be directed to a voice mailbox which will be reviewed on the next business day.

Phone: 505-923-5256

Technical Support

The MyChart and myPRES technical helpdesk is available 24 hours a day, 7 days a week to help with technical issues like MyChart and myPRES account setup, password resets, or to find your user ID.

MyChart Technical Helpdesk

505-923-6619*

myPRES Technical Helpdesk

505-923-5590* or toll free at 1-866-861-7444*

myPRES self-service is available 24/7 for requesting passwords and user IDs

*This helpdesk is for technical help only.

Feedback

We want to hear from you about what we are doing well and what we need to work on. Contact us with your feedback.

Phone: 505-923-5256 Option 3

Online: Feedback for Presbyterian Healthcare Services

Strengthening community partnerships in New Mexico

As a legacy nonprofit organization, Presbyterian provides sponsorships and community grants to local organizations who are focused on the wellbeing of our communities.

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Legacy of Caring

We are committed to caring for our community and have been for over 100 years. Learn more about Presbyterian’s first hundred years of caring for the people of New Mexico, and where we are headed today.

Find out more

Community Support for New Mexicans

At Presbyterian, we exist to improve the health of the patients, members and communities we serve. We are striving to improve access to health care, health insurance coverage, and opportunities for exercise, healthy food and community resources throughout the state.

Learn more