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  • Dedicated Community Leadership

    We are accountable to our board of community leaders who dedicate their time, expertise, and energy to improving the health of patients, members, and our communities. Meet these remarkable leaders.

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  • Legacy of Caring

    We are committed to caring for our community -- and have been for more than 100 years. Learn more about Presbyterian’s first one hundred years of caring for the people of New Mexico, and where we are headed today.

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  • Together for Health

    Presbyterian Healthcare Services envisions a healthy New Mexico. Learn more about the priority health issues facing each of our communities identified in our most recent Community Health Assessment.

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Contact Us

CUSTOMER SERVICE CENTER

The Presbyterian Customer Service Center is here to help you with any inquiries or issues you may have. After business hours, the phone number will be directed to a voice mailbox which will be accessed on the next business day.

Phone: 505-923-5256




We want to hear from you about what we are doing well and what we need to work on. Please take some time to complete one of the feedback forms.

Recognition Form
Complaint/Grievance/Appeal Referral Form

PRESBYTERIAN FACILITIES

Urgent Care and Clinic Directory
Search Presbyterian Urgent Care, Primary Care and Specialty Care clinics.


Presbyterian Hospital
1100 Central Ave. SE, Albuquerque, NM 87106
Phone: 505-841-1234
Map & Directions


Presbyterian Kaseman Hospital
8300 Constitution Ave., NE, Albuquerque, NM 87110
Phone: 505-291-2000
Map & Directions


Presbyterian Rust Medical Center
2400 Unser Blvd. SE Rio Rancho, New Mexico 87124
Phone: 505-253-7878
Map & Directions


Lincoln County Medical Center
211 Sudderth Dr., Ruidoso, NM 88345
Phone: 575-257-8200
Map & Directions


Presbyterian Española Hospital
1010 Spruce St., Española, NM 87532
Phone: 505-753-7111
Map & Directions


Socorro General Hospital
1202 Highway 60 West, PO Box 1009, Socorro, New Mexico 87801
Phone: 575-835-1140
Map & Directions


Dr. Dan C. Trigg Memorial Hospital
301 E. Miel de Luna, Tucumcari, NM 88410
Phone: 575-461-7000
Map & Directions


Plains Regional Medical Center
2100 N. Martin Luther King Jr. Blvd. Clovis, NM 88101
Phone: 575-769-2141
Map & Directions


Santa Fe Medical Center
4801 Beckner Road Santa Fe, NM 87507
Phone: 505-772-1234
Map & Directions

FREQUENTLY REQUESTED CONTACT INFORMATION

Administration
Phone: (505) 923-5700
The Cooper Center
9521 San Mateo Blvd. NE
Albuquerque, NM 87113
Hours: Weekdays, 8 a.m. - 5 p.m.

The main entrance is located on the east side of the building. The visitor parking lot is at the northeast corner of the building.

Map & Directions


Billing
For question about your bill, your payment options, or financial assistance.

Phone: 505-923-6400

Billing Assistance Request Form


Compliance Hotline
To report suspected violations of state or federal laws or non-compliance with Presbyterian policies.

Phone: 888-435-4361


Health Information Privacy Complaint
Use this form if you believe your health information privacy rights, or the rights of someone else, were violated.

Health Information Privacy Complaint Form


Human Resources
For help applying for a position with Presbyterian or to follow up on a recently submitted application.

Phone: 888-435-4361


Presbyterian Health Plan, Inc.
Phone: 505-923-5678 or 1-800-356-2219 | TTY: 1-877-298-7407
E-mail: info@phs.org
Hours: Weekdays, 7:00 a.m. - 6:00 p.m.


Presbyterian Insurance Company
Phone: 505-923-6980 or 1-800-923-6980 | TTY: 1-877-298-7407
E-mail: info@phs.org
Hours: Weekdays, 7:00 a.m. - 6:00 p.m.


Presbyterian Senior Care (HMO) & MediCare PPO
Phone: 505-923-6060 or 1-800-797-5343 | TTY: 1-888-625-8818
E-mail: info@phs.org
Hours: Monday through Sunday, 8:00 a.m. to 8:00 p.m.


Presbyterian Centennial Care Medicaid Plan
Phone: 505-923-5200 or 1-888-977-2333 | TTY: 711 or 1-800-659-8331
E-mail: info@phs.org
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m.
Navajo Hotline: 505-923-5157 (Albuquerque), 1-888-806-8793 (outside Albuquerque)


Presbyterian Healthcare Foundation
Phone: 505-724-6580 | TTY: 505-724-6580
E-mail: phf@phs.org
PO Box 26666 Albuquerque, NM 87125-6666


Website Help
Use this form to contact us if you are having issues with navigating or locating something on our website.

Website Help Form