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The Presbyterian Customer Service Center is here to help you with any inquiries or issues you may have. After business hours, the phone number will be directed to a voice mailbox which will be accessed on the next business day.

Phone: 505-923-5256

We want to hear from you about what we are doing well and what we need to work on. Please take some time to complete one of the feedback forms.

Recognition Form
Complaint/Grievance/Appeal Referral Form


Urgent Care and Clinic Directory
Search Presbyterian Urgent Care, Primary Care and Specialty Care clinics.

Presbyterian Hospital
1100 Central Ave. SE, Albuquerque, NM 87106
Phone: 505-841-1234
Map & Directions

Presbyterian Kaseman Hospital
8300 Constitution Ave., NE, Albuquerque, NM 87110
Phone: 505-291-2000
Map & Directions

Presbyterian Rust Medical Center
2400 Unser Blvd. SE Rio Rancho, New Mexico 87124
Phone: 505-253-7878
Map & Directions

Lincoln County Medical Center
211 Sudderth Dr., Ruidoso, NM 88345
Phone: 575-257-8200
Map & Directions

Presbyterian Española Hospital
1010 Spruce St., Española, NM 87532
Phone: 505-753-7111
Map & Directions

Socorro General Hospital
1202 Highway 60 West, PO Box 1009, Socorro, New Mexico 87801
Phone: 575-835-1140
Map & Directions

Dr. Dan C. Trigg Memorial Hospital
301 E. Miel de Luna, Tucumcari, NM 88410
Phone: 575-461-7000
Map & Directions

Plains Regional Medical Center
2100 N. Martin Luther King Jr. Blvd. Clovis, NM 88101
Phone: 575-769-2141
Map & Directions

Santa Fe Medical Center
4801 Beckner Road Santa Fe, NM 87507
Phone: 505-772-1234
Map & Directions


Phone: (505) 923-5700
The Cooper Center
9521 San Mateo Blvd. NE
Albuquerque, NM 87113
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.

Map & Directions

For questions about your bill, your payment options, or financial assistance.

Phone: 505-923-6400

Billing Assistance Request Form

Compliance Hotline
To report suspected violations of state or federal laws or non-compliance with Presbyterian policies.

Phone: 888-435-4361

Health Information Privacy Complaint
Use this form if you believe your health information privacy rights, or the rights of someone else, were violated.

Health Information Privacy Complaint Form

Human Resources

Application Help
Email us for help applying for a position with Presbyterian or to follow up on a recently submitted application.

Verification of Employment
Email AskHR for employment verification information or documentation.

Media Inquiries
Presbyterian’s communication team is responsible for providing accurate and timely information to members of the media.

Phone: 505-841-1234

Presbyterian Health Plan, Inc.
Phone: 505-923-5678 or 1-800-356-2219 | TTY: 1-877-298-7407
Hours: Weekdays, 7:00 a.m. - 6:00 p.m.

Presbyterian Insurance Company
Phone: 505-923-6980 or 1-800-923-6980 | TTY: 1-877-298-7407
Hours: Weekdays, 7:00 a.m. - 6:00 p.m.

Presbyterian Senior Care (HMO) & MediCare PPO
Phone: 505-923-6060 or 1-800-797-5343 | TTY: 1-888-625-8818
Hours: Monday through Sunday, 8:00 a.m. to 8:00 p.m.

Presbyterian Centennial Care Medicaid Plan
Phone: 505-923-5200 or 1-888-977-2333 | TTY: 711 or 1-800-659-8331
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m.
Navajo Hotline: 505-923-5157 (Albuquerque), 1-888-806-8793 (outside Albuquerque)

Presbyterian Healthcare Foundation
Phone: 505-724-6580 | TTY: 505-724-6580
PO Box 26666 Albuquerque, NM 87125-6666

Website Help
Use this form to contact us if you are having issues with navigating or locating something on our website.

Website Help Form