Urgent Care
Urgent Care Video Appointments

Services & Centers

Urgent Care Video Appointments

A Presbyterian Medical Group care team can assist you with minor illnesses and injuries such as coughs, flu, sinus infections, rashes, fevers, small cuts, and more.

With scheduled urgent care video appointments, you will have access to a provider in real time, similar to an in-person office visit. Video appointments allow you to talk with a provider about your health condition or concerns and get a treatment plan more immediately.

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What should I expect during an urgent care video appointment?

We want to make getting care simple and easy.

  • When you select "Request a video appointment," you will be given the option to log into your Presbyterian MyChart account or to create an account.

  • Once you log into MyChart, you will immediately be able to request an Urgent Care video appointment or choose to be placed into an on-demand queue for the next available provider.

  • You must complete eCheck-In to enable the Join Video button. Instructions will be provided.

  • Following the visit, you will receive a copy of your After Visit Summary with care instructions.

What conditions are treated?

  • Abdominal pain

  • Abrasions

  • Acne

  • Arm or leg pain

  • Back pain

  • Blood pressure elevation

  • Breast pain

  • Bronchitis

  • Bruises

  • Burn, minor, or sunburn

  • Cold, cough, flu or fever

  • Coronavirus (COVID-19)

  • Dehydration

  • Diarrhea or constipation

  • Eye pain, irritation or infection

  • Gout

  • Head lice

  • Headache or migraine

  • Heartburn or acid reflux

  • Insect bites and stings

  • Joint aches and pains

  • Mouth sores

  • Nausea or vomiting

  • Pink eye

  • Poison ivy

  • Rash

  • Seasonal allergies and flare ups

  • Sinus problems

  • Skin infection

  • Sore throat

  • Sprains and strains

  • Stomachache

  • Urinary and bladder infection

  • Yeast infection

What conditions are NOT treated?

  • Acute ear infections

  • Kidney infections

  • Male/child urinary infections

  • Pneumonia

  • Sexually transmitted infections

Accepted Insurances and Cost

Your responsibility, if any, for charges related to telehealth services is determined by your insurance plan. Please check with your health insurer if you have any questions.

Urgent Care Video Appointments FAQs

Access Your Health Information

For secure online access to view test results, contact your provider, request medication renewals or schedule an appointment, sign up for a MyChart account today.

Get the Care You Need with Presbyterian Urgent Care

Don't wait to get the care you need. Our urgent cares offer video and in-person appointments, as well as walk-in care.

Prepare for Your Appointment

Review visitor guidelines, test your device for telehealth appointments, and complete some forms ahead of visits, procedures and surgeries.