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Urgent Care
Virtual Urgent Care

Services & Centers

Virtual Urgent Care

Virtual Urgent Care makes it convenient to get care for minor illnesses or injuries from wherever you are in New Mexico. You can discuss your symptoms with a provider over video and receive a treatment plan, including prescriptions, when appropriate.

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What should I expect with a Virtual Urgent Care appointment?

  • You will need to sign in to your MyChart account. If you do not have a MyChart account, you will need to create one.

  • You will be directed to the Virtual Urgent Care scheduling pages. Follow the steps and you will be able to search and select appointment options and test your smart phone or other device.

  • You must complete eCheck-In before your appointment to enable the Join Video link

  • You will receive appointment reminders about your upcoming visit. A few minutes before your appointment, log into MyChart and find your appointment. Select the Join Video link. Joining the video places you in a virtual waiting room. Wait for the provider to enter.

  • Your After Visit Summary will be available in MyChart following your appointment.

Virtual Urgent Care uses Presbyterian Medical Group care team members.

What conditions are treated?

  • Abdominal pain

  • Abrasions

  • Acne

  • Arm or leg pain

  • Back pain

  • Blood pressure elevation

  • Breast pain

  • Bronchitis

  • Bruises

  • Burn, minor, or sunburn

  • Cold, cough, flu or fever

  • Coronavirus (COVID-19)

  • Dehydration

  • Diarrhea or constipation

  • Eye pain, irritation or infection

  • Gout

  • Head lice

  • Headache or migraine

  • Heartburn or acid reflux

  • Insect bites and stings

  • Joint aches and pains

  • Mouth sores

  • Nausea or vomiting

  • Pink eye

  • Poison ivy

  • Rash

  • Seasonal allergies and flare ups

  • Sinus problems

  • Skin infection

  • Sore throat

  • Sprains and strains

  • Stomachache

  • Urinary and bladder infection

  • Yeast infection

Accepted Insurances and Cost

Presbyterian Virtual Urgent Care accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.

Virtual Urgent Care FAQs

Access Your Health Information

For secure online access to view test results, contact your provider, request medication renewals or schedule an appointment, sign up for a MyChart account today.

Get the Care You Need with Presbyterian Urgent Care

Don't wait to get the care you need. Our urgent cares offer video and in-person appointments, as well as walk-in care.

Prepare for Your Appointment

Review visitor guidelines, test your device for telehealth appointments, and complete some forms ahead of visits, procedures and surgeries.