Awards, Accomplishments and Recognitions

​​​​​At Presbyterian, we believe in the pursuit of excellence. We are proud that this drive is often recognized by our patients, our health plan members, and by experts in many fields.

2022 Awards, Honors & Recognitions

NMHA honors Lincoln County Medical Center, Socorro General Hospital, Presbyterian Kaseman Hospital and Presbyterian Rust Medical Center. Each year, the New Mexico Hospital Association (NMHA) requests applications from hospitals for initiatives that improve patient safety and quality. Winners and honorable mentions are then selected for Quest for Excellence and Patient Experience Innovation Awards.

In 2022, the NMHA selected the following Presbyterian facilities:

• Lincoln County Medical Center received a Quest for Excellence award for work to improve the hospitals’ fall rate.
• Socorro General Hospital received an honorable mention for Patient Experience innovation for a project to improve care transitions and discharge planning.
• Presbyterian Kaseman Hospital received a Patient Experience Innovation award for their work on COVID-19 containment in inpatient Behavioral Health units.
• Presbyterian Rust Medical Center earned an honorable mention for Patient Experience Innovation for work developing a daily patient rounding process referred to as "Blitz Rounds."

Presbyterian Hospital named best regional hospital. Presbyterian Hospital* was again the only hospital in New Mexico to be named best regional hospital by U.S. News & World Report and was also recognized as a High Performing Hospital in nine areas of care:

• Chronic Obstructive Pulmonary Disease
• Colon Cancer Surgery
• Diabetes
• Heart Failure
• Heart Attack
• Hip and Knee Replacements
• Stroke
• Kidney Failure

In 2022-2023 U.S. News Best Hospitals ranked hospitals in the U.S. in 15 adult specialties as well as recognized hospitals by state, metro and regional areas for their work in 20 more widely performed procedures and conditions. Of the nearly 5,000 hospitals analyzed and 30,000 physicians surveyed, only 164 hospitals ranked in at least one of the specialties. Evaluations are based on patient outcomes measurements such as 30-day survival, as well as structural and process measurements such as patient satisfaction, the availability of advanced technologies, nursing quality, specialty-specific certifications, services for patients and their families, and expert opinions of specialists in the field.

Presbyterian named LGBTQ+ Healthcare Equality Leader. Presbyterian Healthcare Services earned the top score of 100 and was designated an “LGBTQ+ Healthcare Equality Leader” in the Human Rights Campaign Foundation's 15th annual Healthcare Equality Index (HEI).

HEI evaluates healthcare facilities on policies and practices dedicated to the equitable treatment and inclusion of LGBTQ+ patients, visitors and employees.

To demonstrate that they are going beyond the basics when it comes to adopting policies and practices in LGBTQ+ care, facilities are evaluated on detailed criteria in four central pillars:

• Foundational Policies and Training in LGBTQ+ Patient-Centered Care;
• LGBTQ+ Patient Services and Support;
• Employee Benefits and Policies; and,
• Patient and Community Engagement.

This year, 906 healthcare facilities actively participated in the survey. Presbyterian was among 496 organizations to receive a maximum score in each section and earn the “LGBTQ+ Healthcare Equality Leader” designation. Presbyterian’s systemwide focus on improving health equity in our community is led by the Presbyterian Community Health team and our Chief Inclusion and Diversity Officer. Learn more about Inclusion, Diversity and Equity and our Commitment to Health Equity at Presbyterian.

Presbyterian receives Healthgrades 2022 America’s 100 Best Hospitals Award. Presbyterian Hospital* is a national leader for patient care and was a recipient of the Healthgrades 2022 America’s 100 Best Hospitals Award™. This places Presbyterian Hospital among the top two percent of all hospitals for clinical care and patient outcomes across treatment of the most common conditions and procedures. Presbyterian Hospital is the only hospital in New Mexico to receive the America’s 100 Best Hospitals Award for 3 years in a row (2020-2022).

Presbyterian Hospital was recognized as the only hospital in New Mexico to receive:

• The America’s 100 Best Hospitals for Pulmonary Care Award™ for 6 years in a row (2017-2022)
• The America’s 100 Best Hospitals for Joint Replacement Award™ in 2022
• The America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ for 5 years in a row (2018-2022)
• 2022 Gastrointestinal Care Excellence Award™

In additional, Presbyterian Hospital was also recognized for the following clinical distinctions:

Five-Star Distinctions in: Heart Attack, Heart Failure, Total Knee Replacement, Total Hip Replacement, Treatment of COPD, Treatment of Pneumonia, Repair of Abdominal Aorta, Upper Gastrointestinal Surgeries, Treatment of Bowel Obstruction, Treatment of Sepsis and Respiratory Failure.

2021 Awards, Honors & Recognitions

Presbyterian Hospital’s Stroke Program receives Gold Plus Achievement Award. For the third consecutive year, Presbyterian Hospital’s Stroke Program received a Gold Plus Achievement Award from the American Heart Association/American Stroke Association.

Presbyterian Hospital’s (PH) stroke program received its third Get with The Guidelines (GWTG) Gold Plus Quality Achievement Award, exceeding several quality measures.

As a Primary Stroke Center certified by the Joint Commission, PH monitors several core measures that align with the American Heart Association’s (AHA) evidence-based guidelines for improving care and outcomes.

To qualify for a Gold award, a hospital must achieve a total score of 85% across seven measures over 24 consecutive months. PH’s Stroke Program surpassed 90% in five measures:

• IV thrombolysis arrive by 3.5 hours, treat by 4.5 hours: 100%
• Anticoagulation prescribed for AFib/Aflutter at discharge: 100%
• Antithrombotics by end of hospital day 2: 98%
• Antithrombotic prescribed at discharge: 98%
• Intensive statin prescribed at discharge: 92%

To qualify for a Gold Plus award, a hospital must score at least 75% in four additional measures. PH exceeded that criterion across the board:

• Assessed for rehabilitation: 97%
• National Institutes of Health Stroke Scale (NIHSS) reported: 88%
• LDL Documented: 87%
• Dysphagia screening: 80%
• Door-to-needle ≤ 60 minutes: 80%

Presbyterian again named best regional hospital. Presbyterian Hospital* was again named best regional hospital by U.S. News & World Report and was also recognized as a High Performing Hospital in eight areas of care:

• Chronic Obstructive Pulmonary Disease
• Colon Cancer Surgery
• Diabetes
• Heart Failure
• Heart Attack
• Hip and Knee Replacements
• Stroke

For the 2021-22 rankings and ratings, U.S. News evaluated more than 4,750 medical centers across the nation, in 15 specialties and 17 procedures and conditions. In the 15 specialty areas, 175 hospitals were ranked in at least one specialty. In rankings by state and metro area, U.S. News recognized hospitals as high performing across multiple areas of care. Evaluations are based on patient outcomes measurements such as 30-day survival, as well as structural and process measurements such as patient satisfaction, the availability of advanced technologies, nursing quality, specialty-specific certifications, services for patients and their families, and expert opinions of specialists in the field.

* This distinction recognizes Presbyterian's three Central New Mexico hospitals – Presbyterian Hospital, Presbyterian Rust Medical Center and Presbyterian Kaseman Hospital. Combined data from all three Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

Presbyterian Healthcare Services is the most recognized health care system in New Mexico. According to a national study by Healthgrades, the leading resource that connects consumers, physicians and health systems, Presbyterian is the most recognized health care system, with a total of 33 Healthgrades distinctions.

Presbyterian Hospital also earned the Healthgrades 2021 America’s 100 Best Hospitals Award™, a distinction placing the facility in the top 2 percent of all hospitals in the US for clinical outcomes. Presbyterian Hospital was the only hospital in New Mexico to receive:

• The America’s 100 Best Hospitals Award for two years in a row (2020-2021)
• The America’s 100 Best Hospitals for Pulmonary Care for five years in a row (2017-2021)
• The America’s 100 Best Hospitals for Critical Care for four years in a row (2018-2021)
• The America’s 100 Best Hospitals for Gastrointestinal Care and General Surgery Awards for four years in a row (2018-2021)
• 2021 Joint Replacement Excellence Award

Presbyterian Hospital was also recognized for the following clinical distinctions:

• Five-Star Distinctions in: Heart Attack, Heart Failure, Total Knee Replacement, Total Hip Replacement, Treatment of Stroke, Treatment of COPD, Treatment of Pneumonia, Repair of Abdominal Aorta, Esophageal/Stomach Surgeries, Small Intestine Surgeries, Treatment of GI Bleed, Treatment of Bowel Obstruction, Treatment of Pancreatitis, Gallbladder Removal Surgery, Treatment of Sepsis, Pulmonary Embolism, and Respiratory Failure.

Additional Presbyterian recognitions include Presbyterian Española Hospital’s five-star ratings for:

• Treatment of COPD for four years in a row (2018-2021)
• Treatment of Sepsis for three years in a row (2019-2021)
• Treatment of Respiratory Failure for two years in a row (2020-2021)

Plains Regional Medical Center’s five-star ratings for:

• Treatment of Sepsis for three year in a row (2019-2021)
• Treatment of Respiratory Failure in 2021

Lincoln County Medical Center is five-star rated for:

• Treatment for Heart Failure for two years in a row (2020-2021)

2020 Awards, Honors & Recognitions

Presbyterian named LGBTQ Health Care Equality Top Performer. Presbyterian was recently named an “LGBTQ Health Care Equality Top Performer” by the Human Rights Campaign Foundation (HRC) for its commitment to inclusive care for LGBTQ patients.

The designation was awarded in the 13th edition of HRC’s Healthcare Equality Index (HEI), which included 193 organizations that earned the Top Performer designation. Health care organizations were ranked in the following areas:

• Non-Discrimination & Staff Training
• Patient Services & Support
• Employee Benefits & Policies
• Patient & Community Engagement
• Responsible Citizenship

Presbyterian ranked second in nation by Lown Index. Presbyterian Healthcare Services received an A+ overall and was named second among 305 health care systems by the Lown Institute Hospitals Index, a new national ranking of U.S. hospitals and health systems.

The Lown Institute, a Brookline, Mass.-based nonpartisan think tank created the Lown Institute Hospitals Index to help hospitals better serve and support their communities. The Index shows how nearly 3,300 U.S. hospitals compare on 42 performance indicators. The measures fall under three categories:

• Civic Leadership, which assesses a commitment to equity, inclusion and community health;
• Value of Care, which measures use of unnecessary services; and
• Patient Outcomes, which evaluates patient safety, satisfaction, and clinical outcomes.

Presbyterian received A or A+ grades on all three measures, scoring highest in the categories of inclusivity, patient safety and avoiding overuse measures.

Presbyterian Hospital again named Best Regional Hospital. In 2020, Presbyterian Hospital* was again the only hospital in New Mexico to be named a best regional hospital by U.S. News & World Report and was also recognized for high performance in treating chronic obstructive pulmonary disease and heart failure, as well as for knee and hip replacements.

* This distinction recognizes Presbyterian's three Central New Mexico hospitals – Presbyterian Hospital, Presbyterian Rust Medical Center and Presbyterian Kaseman Hospital. Combined data from all three Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

Presbyterian Rust Medical Center earns Quest for Excellence Award from NMHA. Presbyterian Rust Medical Center earned the Quest for Excellence Award, the New Mexico Hospital Association’s (NMHA) premier honor at the annual meeting in October. The hospital was honored for a project that enlisted multiple teams and approaches to sustain and fully integrate important quality improvement programs.

Lincoln County Medical Center was also named a Quest for Excellence Award winner in the rural/critical access hospital category. The hospital was honored for a program that used nationally recognized patient quality data to significantly reduce the wait times from emergency departments to inpatient admission.

Presbyterian Health Plan named Reader’s Choice winner. Presbyterian Health Plan was named the winner in the health insurance category in the Albuquerque Journal Reader’s Choice 2020 awards. Presbyterian Hospital was the Reader’s Choice winner in the hospital category.

Lincoln County Medical Center, Presbyterian Española Hospital and Plains Regional Medical Center recognized as Baby-Friendly®. In recognition of their commitment to exceptional care for mothers and babies, Lincoln County Medical Center, Plains Regional Medical and Presbyterian Española Hospital have all been named Baby-Friendly® designated birth facilities.

This prestigious designation by Baby-Friendly USA, Inc. recognizes hospitals and birthing centers that offer breastfeeding mothers the information, confidence and skills needed to successfully initiate and continue breastfeeding their babies.

To qualify as Baby-Friendly, a hospital must show it has implemented 10 evidence-based practices that support breastfeeding and undergo a rigorous on-site survey. Baby-Friendly® hospitals and birthing facilities must adhere to the Ten Steps to Successful Breastfeeding to receive and retain the designation.

Lincoln County Medical Center earns five-star rating, critical access recognition. Lincoln County Medical Center was one of only three hospitals in New Mexico to earn a five-star overall hospital quality rating, the highest possible, from the Centers for Medicare and Medicaid services (CMS). The overall rating is based on performance across seven quality areas, including mortality, safety of care, readmissions, patient experience, effectiveness of care, timeliness of care and efficient use of medical imaging. LCMC is the only hospital in New Mexico to receive the five-star rating twice since the program began in 2016.

LCMC was also one of four critical access hospitals across the country to recently receive national recognition for an initiative to coordinate care and improve patient health. The national Rural Health Resource Center and the New Mexico Department of Health's Medicare Rural Hospital Flexibility Program recognized LCMC with this year's critical access hospital recognition for a project that dramatically reduced hospital readmissions among Medicare patients.

2019 Awards, Honors & Recognitions

Presbyterian Hospital again named Best Regional Hospital. In 2019, Presbyterian Hospital* was again the only hospital in New Mexico to be named a best regional hospital by U.S. News & World Report and was also recognized for high performance in treating chronic obstructive pulmonary disease and heart failure, as well as for knee and hip replacements.

* This distinction recognizes Presbyterian's three Central New Mexico hospitals – Presbyterian Hospital, Presbyterian Rust Medical Center and Presbyterian Kaseman Hospital. Combined data from all three Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

HealthInsight recognized 20 PMG clinics with High Performance Award. HealthInsight New Mexico recognized 20 Presbyterian Medical Group outpatient medical practices for their commitment to improving performance and promoting patient-centered care. HealthInsight recognized the outpatient clinics for their commitment to improving performance and promoting patient-centered care with a High Performance Award. This award recognized clinics that have achieved above the 75th percentile on national benchmarks on key measures, such as whether they participated in important health screenings, like colonoscopies and mammograms.

Learn more

Lincoln County Medical center named Top Overall Hospital by NMHA. LCMC was named Top Overall Hospital by the New Mexico Hospital Association (NMHA) at its annual meeting on September 25 in recognition of its high performance in quality and patient safety initiatives.

LCMC was also named a Quest for Excellence Award winner in the rural/critical access hospital category for a program that significantly reduced re-admissions to the hospital among patients aged 65 and older. Each year, the NMHA requests applications from hospitals for initiatives that improve patient safety and quality. This year, there were 25 Quest for Excellence applications. The NMHA’s Quality Committee chose the top three. Representatives from five hospital associations outside New Mexico then chose LCMC to be named Top Overall Hospital.

Todd Oberheu, hospital chief executive at Lincoln County Medical Center, also received the Senior-Level Healthcare Executive Regent’s Award from the American College of Healthcare Executives (ACHE). This award recognizes ACHE members who have made significant contributions to healthcare management and demonstrate a commitment to professional excellence.

Plains Regional Medical Center Home Health Care Recognized for Patient Experience. HealthInsight New Mexico recognized Plains Regional Medical Center Home Health Care with a 2018 Home Health Consumer Assessment of Health Care Providers and Systems (HHCAHPS) recognition certificate in February 2019. Agencies receiving the HHCAHPS Recognition Certificate have ranked in the top 25 percent nationally on HHCAHPS scores, which shows they are providing their patients with an excellence experience of home care, according to HealthInsight New Mexico.

Learn more

Presbyterian Rust Medical Center Named a Top Performer for Quality, Safety. Presbyterian Rust Medical Center was named a top performer for quality and patient safety at the annual meeting of the New Mexico Hospital Association, based on the most recent 12 months in the Hospital Improvement Innovation Network, a program funded by the Centers for Medicaid and Medicare Services. Presbyterian Rust Medical Center was named one of the top five general acute care hospitals.

Socorro General Hospital Named a Top Performer for Quality, Safety. SGH was named one of the top performers in New Mexico at the New Mexico Hospital Association annual meeting for its focus on improving patient safety through the Hospital Improvement Innovation Network (HIIN), a program funded by the Centers for Medicare and Medicaid Services. SGH was named one of the top five rural hospitals in the state.

Healthgrades Names Presbyterian Hospital One of America’s 250 Best Hospitals.Presbyterian Hospital* was recently recognized by Healthgrades® as one of America’s 250 Best Hospitals and one of America’s 100 Best Hospitals for stroke, critical and pulmonary care in 2019. Presbyterian is the only hospital in New Mexico to receive these four distinctions.

Healthgrades, the leading online resource for comprehensive information about physicians and hospitals, uses Medicare patient data (2015-2017) to evaluate the performance of nearly 4,500 hospitals nationwide for 32 of the most common inpatient procedures and conditions.

Read the Healthgrades 2019 Report to the Nation

*Combined data from all three Presbyterian Central New Mexico hospitals—Presbyterian Hospital, Presbyterian Kaseman Hospital and Presbyterian Rust Medical Center— were submitted under the umbrella of Presbyterian Hospital.

2018 Awards, Honors & Recognitions

Dr. Dan C. Trigg Memorial Hospital Earned Hospital Quality Award from HealthInsight. DCT earned the 2018 HealthInsight Hospital Quality Award for high performance on quality of care outcome measures and patient satisfaction based on national rankings in three categories: a national survey of patients’ experience of hospital care, healthcare-associated infections, and readmissions.

Presbyterian Espanola Hospital Recognized for COPD treatment by Healthgrades. PEH earned five stars from Healthgrades for treatment of chronic obstructive pulmonary disease two years in a row.

Socorro General Hospital Earned Baby-Friendly® designation. SGH earned the prestigious Baby-Friendly® birth facility designation, which recognizes hospitals and birthing centers that offer breastfeeding mothers the information, confidence and skills needed to successfully initiate and continue breastfeeding their babies. For the SGH team’s efforts to become Baby-Friendly, the hospital was awarded the Quest for Excellence Award by the NMHA in 2018.

Socorro General Hospital Recognized by HealthInsight for Patient Care. Socorro General Hospital Home Health Care received two awards from HealthInsight New Mexico: the 2018 Quality Award for patient care, a Certificate of Excellence in Quality Improvement and Systems (HCAHPS) Recognition Certificates for top 25 percent national ranking.

Plains Regional Medical Center and Presbyterian Espanola Hospital honored by rural health group. Plains Regional Medical Center and Presbyterian Española Hospital achieved top performance in patient outcomes and were awarded certificates of achievement by the National Organization of State Offices of Rural Health in November 2018.

Presbyterian Cancer Care Receives National Accreditation. For its efforts to improve outcomes for patients with breast disease, Presbyterian Cancer Care was recently awarded a new three-year accreditation by the National Accreditation Program for Breast Centers (NAPBC). It first received the accreditation in 2012.

NAPBC accreditation is only given to those cancer centers that commit to providing high level breast care and undergo a rigorous evaluation and review of their performance.

The NAPBC evaluates cancer centers in areas such as leadership, clinical management, research, community outreach, professional education and quality improvement. Patients who receive care at an accredited center have access to comprehensive care, cutting-edge technology, multidisciplinary teams and information about clinical trials and new treatment options, according to the NAPBC.

For more information about the NAPBC, visit: www.accreditedbreastcenters.org

Presbyterian Receives New Mexico Family Friendly Business Gold Award. Presbyterian received the 2018-2019 New Mexico Family Friendly Business Gold Award from the New Mexico Task Force on Work Life Balance, which recognizes and supports businesses that adopt and implement family friendly policies for their employees.

Those recognized at the Gold Level have four or more policies that help employees balance work and family. These policies include providing access to health insurance; paid vacation; making reasonable accommodations for pregnant employees; flexible leave time for parents to attend their kids’ medical or school needs; paid family leave; and ensuring workplaces have proper breastfeeding space and storage, among other family friendly benefits.

Presbyterian Recognized for Surgical Outcomes. For its success with surgical patient care outcomes, Presbyterian Hospital was recognized by The American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®) as a “Meritorious Hospital” for 2017.

ACS NSQIP® recognized 83 of an eligible 568 hospitals participating in its adult program. ACS NSQIP-participating hospitals track the outcomes of inpatient and outpatient surgical procedures and then analyze their results. These results direct patient safety initiatives within the hospital and impact the quality of surgical care delivered to patients.

Presbyterian Hospital Named One of the Nation’s Top 50 Cardiovascular Hospitals for the Second Year in a Row. Presbyterian Hospital* was recently named one of the nation’s 50 Top Cardiovascular Hospitals by IBM Watson Health™ for the second year in a row and third time overall. Presbyterian Hospital is the only hospital in New Mexico to receive this award.

According to IBM Watson Health, if all cardiovascular providers in the U.S. performed at the level of this year’s winners (based on Medicare patients only) results industry-wide could amount to:

• More than 10,300 additional lives saved.
• $1.8 billion in health care cost savings.
• 2,800 additional bypass and angioplasty patients could be complication-free.

The IBM Watson Health 50 Top Cardiovascular Hospitals study uses 2016 and 2017 Medicare Provider Analysis and Review (MedPAR) data, 2017 Medicare cost reports and Centers for Medicare & Medicaid Services (CMS) Hospital Compare published in the second quarter of 2018. This annual study identifies the top U.S. hospitals for inpatient cardiovascular service and highest performing cardiovascular service lines in the nation. Hospitals were scored in key value-based performance areas such as higher inpatient survival rates, fewer complications, shorter lengths of stay, lower costs and lower readmission rates. For more information, visit: www.100tophospitals.com

*Combined data from all three Presbyterian Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

Lincoln County Medical Center Earns Quality Awards. In recognition of its commitment to patient quality and safety, Lincoln County Medical Center has earned several awards from the New Mexico Hospital Association (NMHA) and HealthInsight New Mexico.

LCMC earned the Hospital Improvement Innovation Network (HIIN) Award from the NMHA for two years of performance improvement evidenced by measurements of quality and patient safety. The award was presented on September 25, 2018 at the 73rd Annual Meeting of the NMHA in Albuquerque.

LCMC is one of fifteen New Mexico hospitals recognized for excellence during the 2016-2018 phase of HIIN. The multi-year program supported by the Centers for Medicare and Medicaid Services aims to ensure better care for individuals and populations throughout the state. LCMC was recognized for significant improvement in decreasing the number of hospital readmissions and adverse drug reactions.

In addition to the HIIN award, LCMC was one of eight New Mexico hospitals to earn the 2018 HealthInsight Hospital Quality Award. HealthInsight Quality Award hospital recipients are recognized for their high performance on quality of care outcome measures and patient satisfaction. They were selected based on national rankings in three categories: the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, a national survey of patients' experience of hospital care; healthcare-associated infections; and readmissions. The individual measures were combined into a single weighted composite ranking. Hospitals at or above the top 25th percentile nationally on this combined ranking received the award.

Presbyterian Española Hospital Earns Quality Awards. In recognition of its commitment to quality care and patient experience, Presbyterian Española Hospital (PEH) has earned two awards from HealthInsight New Mexico.

PEH was one of eight New Mexico hospitals to earn the 2018 HealthInsight Hospital Quality Award. HealthInsight Quality Award hospital recipients are recognized for their high performance on quality of care outcome measures and patient satisfaction. They were selected based on national rankings in three categories: the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, a national survey of patients' experience of hospital care; healthcare-associated infections; and readmissions. The individual measures were combined into a single weighted composite ranking. Hospitals at or above the top 25th percentile nationally on this combined ranking received the award.

In addition, PEH was one of three 2018 HealthInsight Hospital Quality Award winners also recognized with HCAHPS Performance Recognition Certificates at the New Mexico Hospital Association Annual Meeting in Albuquerque on September 26, 2018. HCAHPS certificates were awarded to hospitals that demonstrated high-quality performance for providing patients with an excellent experience of hospital care. Hospitals in this category ranked at or above the 75th percentile nationally on the HCAHPS survey.

Plains Regional Medical Center Earns Quality Awards. In recognition of its commitment to patient quality and safety, Plains Regional Medical Center has earned recent awards from the New Mexico Hospital Association (NMHA) and HealthInsight New Mexico.

PRMC earned the Hospital Improvement Innovation Network (HIIN) Award from the NMHA for two years of performance improvement evidenced by measurements of quality and patient safety. The award was presented on September 26, 2018 at the 73rd Annual Meeting of the New Mexico Hospital Association in Albuquerque.

PRMC is one of 15 New Mexico hospitals recognized for excellence during the 2016-2018 phase of HIIN. The multi-year program supported by the Centers for Medicare and Medicaid Services aims to ensure better care for individuals and populations throughout the state. PRMC was recognized for significant improvement in decreasing the number of hospital readmissions and surgical site infections.

Dr. Dan C. Trigg Memorial Hospital Earns Hospital Innovation Improvement Award. Dr. Dan C. Trigg Memorial Hospital (DCT) has earned the Hospital Improvement Innovation Network (HIIN) Award for two years of performance improvement evidenced by measurements of quality and patient safety.

The award was presented in a ceremony on September 26, 2018 at the 73rd Annual Meeting of the New Mexico Hospital Association in Albuquerque.

DCT is one of fifteen New Mexico hospitals recognized for excellence during the 2016-2018 phase of HIIN. The multi-year program supported by the Centers for Medicare and Medicaid Services, aims to ensure better care for individuals and populations throughout the state. DCT was recognized for significant improvements in decreasing the number of patient falls and hospital readmissions.

Presbyterian earns awards from Premier for quality and high-value purchasing. Presbyterian Healthcare Services was recognized by Premier Inc., a leading healthcare improvement company, for programs to reduce risk and enhance the quality of care and for high-value purchasing practices.

Presbyterian was one of only three organizations in the country to receive the American Excess Insurance Exchange Risk Management Award for its work to improve follow-up with patients when radiology reports reveal unsuspected findings.

In addition, Presbyterian was one of 14 hospitals and health systems to receive the Supply Chain Excellence Award for superior supply expense performance from Premier.

Presbyterian Hospital Receives Several Awards for Heart Attack and Stroke Care. Two national organizations recently recognized Presbyterian Hospital* for high standards of care for heart attack and stroke patients. We are proud to share the following recognitions:

• American College of Cardiology’s National Cardiovascular Data Registry Platinum Performance Achievement Award recognizing sustained performance at the top level of standards for specific performance measures as outlined by the American College of Cardiology.
• American Heart Association’s Mission: Lifeline STEMI Gold Plus Receiving Quality Achievement Award distinguishing our delivery of quality care for the most high-risk, sensitive heart emergencies.
• American Heart Association’s Mission: Lifeline NSTEMI Gold Quality Achievement Award for quick and appropriate treatment of NSTEMI heart attack patients by providing emergency procedures to re-establish blood flow to blocked arteries when needed.
• American Heart Association/American Stroke Association’s Get With The Guidelines-Stroke Silver Plus Quality Achievement Award recognizing our dedication to up-to-date, evidence-based guidelines with the goal of speeding recovery and reducing death and disability for stroke patients.

Congratulations to all involved for these outstanding achievements and thank you for your dedication and commitment to providing the highest quality care to our patients and members.

*Combined data from all three Presbyterian Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

Presbyterian and Partners Receive Additional Support from the Institute for Healthcare Improvement to Improve Community Health. Presbyterian Healthcare Services and the Healthy Here initiative were recently awarded additional funding through phase 2 of the Spreading Community Accelerators through Learning and Evaluation (SCALE) grant.

Since 2015, SCALE has helped to reduce chronic disease, increase physical activity and improve access to healthier foods in New Mexico. For example, through SCALE, the International District community came together to create a solar power project to make walking safer for residents.

SCALE focuses on community-to-community learning by matching similar communities across the country seeking to accelerate change. Through peer learning and IHI’s quality improvement workshops, these communities develop best practices to improve community health.

Presbyterian Rust Medical Center Earns Prestigious Baby-Friendly® Designation​​. ​​In recognition of its commitment to exceptional care and lifelong health benefits for mothers and babies, Presbyterian Rust Medical Center has received prestigious international recognition as a Baby-Friendly® Designated birth facility for five years from Baby-Friendly USA, Inc. This designation recognizes hospitals and birthing centers that offer breastfeeding mothers the information, confidence and skills needed to successfully initiate and continue breastfeeding their babies.

To qualify, a hospital must demonstrate that it has implemented 10 evidence-based practices that support breastfeeding and undergo a rigorous on-site survey. Baby-Friendly® hospitals and birthing facilities must adhere to the Ten Steps to Successful Breastfeeding to receive and retain the designation.

2017 Awards, Honors & Recognitions

​Lincoln County Medical Center earns five star rating by Centers for Medicare & Medicaid Services. Lincoln County Medical Center is one of only two hospitals in New Mexico to earn a five-star rating, the highest rating possible, from the Centers for Medicare and Medicaid Services (CMS). The rating is based on comparing quality metrics between 4,000 Medicare-certified hospitals in CMS’ database.

According to CMS, the overall rating summarizes up to 57 quality measures - reflecting common conditions that hospitals treat, such as heart attacks or pneumonia. Other measures include mortality, readmission, safety of care, patient experience using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, efficient use of medical imaging, and timeliness and effectiveness of care. When compared across these measures to 4,000 hospitals nationwide, Lincoln County Medical Center performed well above the national average.

The overall rating system, introduced in 2016, ranges from one to five stars. The more stars, the better a hospital performed on the available quality measures. The most common overall rating is 3 stars. Only 337 hospitals nationwide received a five star designation.

Presbyterian Hospital Named One of the Nation’s Top 50 Cardiovascular Hospitals by IBM Watson Health. Presbyterian Hospital* was named one of the nation’s 50 Top Cardiovascular Hospitals by IBM Watson Health.

IBM Watson Health recently released the 50 Top Cardiovascular Hospitals 2018 study. The annual study, conducted by Truven Health Analytics, now part of IBM Watson Health, identified the top U.S. hospitals for inpatient cardiovascular services. The study uses a balanced national scorecard of hospital performance metrics to identify the highest performing cardiovascular service lines in the nation.

*Combined data from all three Presbyterian Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

​Presbyterian Española Hospital Earns “A” in Leapfrog Hospital Safety Grade.​ Presbyterian Española Hospital earned an “A” in Hospital Safety from The Leapfrog Group.​

The Leapfrog Group, an independent, national not-for-profit organization founded by the nation’s leading employers and private health care experts, focuses on measuring and publicly reporting hospital performance through the annual Leapfrog Hospital Survey. The Hospital Safety Score uses national performance measures from the Leapfrog Hospital Survey, the Agency for Healthcare Research and Quality, the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS) and the American Hospital Association’s Annual Survey and Health Information Technology Supplement.

Socorro General Hospital and Plains Regional Medical Center Home Health Programs Recognized by HealthInsight New Mexico.​ Socorro General Hospital (SGH) Home Health Care is one of only two New Mexico home health agencies to earn the 2017 Home Health Quality Award from HealthInsight New Mexico for excellence in clinical quality and patient care. The award recognizes agencies ranked at or above the 85th percentile on national quality measures. SGH also received a Certificate for Excellence in Quality Improvement.

Both SGH and Plains Regional Medical Center Home Health were among the 11 agencies who earned 2017 Home Health Consumer Assessment of Health Care Providers and Systems (HHCAHPS) Recognition Certificates due to their top 25 percent national rank on HHCAHPS scores. This is the first year that HealthInsight has offered the award program in New Mexico.

Four Presbyterian Hospitals recognized by HealthInsight New Mexico​. We are proud to announce that Presbyterian Española Hospital was one of five New Mexico hospitals recently recognized with a 2017 HealthInsight Quality Award. The award from HealthInsight New Mexico celebrates high performance in quality of care and patient satisfaction.

In addition, Presbyterian Hospital, Presbyterian Kaseman Hospital and Presbyterian Rust Medical Center were all recognized with 2017 Excellence in Quality Improvement certificates by HealthInsight New Mexico.

U.S. News & World Report Recognizes Presbyterian as Best Regional Hospital. Presbyterian Hospital* was recently named a “Best Regional Hospital” for 2017-2018 and was recognized for high performance in colon cancer surgery and hip and knee replacements by U.S. News & World Report. It is the only hospital in New Mexico to receive the Best Regional Hospital designation. The distinction recognizes Presbyterian’s three Central New Mexico hospitals – Presbyterian Hospital, Presbyterian Rust Medical Center and Presbyterian Kaseman Hospital. For 2017-18, U.S. News evaluated more than 4,500 medical centers nationwide in 25 specialties, procedures and conditions. Of those, only 1,254 hospitals were rated as high performing in one or more specialties, procedures or conditions. Hospitals that achieved high performing ratings for at least three types of care are designated as Best Regional Hospitals – only about 12 percent of hospitals evaluated met the criteria.

*Combined data from all three Presbyterian Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

Two National Organizations Recognize Presbyterian. Two national organizations recently recognized Presbyterian and Albuquerque Ambulance Service for our work to positively impact patient outcomes after high-risk heart emergencies and strokes. We are proud to share the following recognitions:

• American Heart Association’s Mission: Lifeline STEMI and NSTEMI Award distinguishing our delivery of quality care for the most high-risk, sensitive heart emergencies.
• National Cardiovascular Data Registry Performance Achievement Award for our commitment to guidelines-based treatments of heart attacks based on actual patient outcomes data.
• American Heart Association’s Bronze Target: Stroke Award recognizing our dedication to up-to-date, guidelines-based treatment of strokes based on an array of quality metrics.
• American Heart Association’s Mission: Lifeline EMS Recognition Silver demonstrates Albuquerque Ambulance Service’s partnership with hospitals, city and county fire departments to bring greater collaboration leading to better patient outcomes after severe heart attacks.

Presbyterian Receives HFMA’s MAP Award for Third Consecutive Year. For the third year in a row, Presbyterian Healthcare Services (Presbyterian) has received the MAP Award for High Performance in Revenue Cycle, sponsored by the Healthcare Financial Management Association (HFMA). In healthcare, revenue cycle includes the capture, management and collection of patient service revenue—from the time a patient makes an appointment to when the balance is paid. Presbyterian was among 17 winners selected from more than 110 facilities for this year’s award, which will be formally presented on June 25 at HFMA’s annual conference in Orlando, Florida.

“As a not-for-profit, integrated healthcare system, Presbyterian Healthcare Services aims to improve health, provide an exceptional experience and lower the cost of care for our patients and members,” said Renee Ennis, vice president and chief financial officer for Presbyterian Delivery System Finance, Presbyterian Healthcare Services. “Receiving the MAP Award for the third year in a row demonstrates our commitment to our patients and members and to easing their way to better health.”

Presbyterian Hospital Accredited by the American College of Surgeon’s Commission on Cancer. In recognition of its consistent performance in providing quality care to cancer patients, Presbyterian Hospital* was recently accredited for three more years by the American College of Surgeons’ Commission on Cancer.

“Presbyterian is committed to delivering comprehensive, compassionate cancer care,” said Bernard Agbemadzo, MD, medical director, Presbyterian Cancer Care. “We are thrilled to have our accreditation extended for three more years and to have received an Outstanding Achievement Award commendation. This achievement demonstrates our sustained performance in providing high-quality cancer care and commitment to improved outcomes for patients.”

* The accreditation uses 2016 data for inpatient and outpatient cancer care provided at Presbyterian facilities by employed and independent physicians in Albuquerque and Rio Rancho. Combined data from these facilities were submitted under the umbrella of Presbyterian Hospital.

2016 Awards, Honors & Recognitions

Four Presbyterian Rural Hospitals Recognized as Top Performers. On November 17, National Rural Health Day, Presbyterian Healthcare Services celebrated healthcare teams who care for patients in rural areas across New Mexico. This year, we highlight the success of four Presbyterian rural hospitals named 2016 Top Performers by iVantage Health Analytics and the National Organization of State Offices of Rural Health (NOSORH).

• Presbyterian Española Hospital in Española, New Mexico was named a Top Performer for Excellence in Financial Strength.
• Lincoln County Medical Center in Ruidoso, New Mexico was named a Top Performer for Excellence in Quality.
• Socorro General Hospital in Socorro, New Mexico was named a Top Performer for Excellence in Quality and Patient Outcomes.
• Plains Regional Medical Center in Clovis, New Mexico was named a Top Performer for Excellence in Financial Strength.

Presbyterian Hospital Wins Consumer Choice Award for 21st Year. For the 21st year in a row, Presbyterian Hospital has received the 2016/2017 Consumer Choice Award for Albuquerque from National Research Corporation. The annual award identifies hospitals across the country healthcare consumers choose as having the highest quality and image.

“At Presbyterian, we have been committed to improving the health of New Mexicans since 1908,” said Sandra Podley, Administrator, Presbyterian Hospital. “We are proud that the people of Albuquerque have recognized our commitment to their care for 21 years and honored us with this award. Thank you to the many providers and care teams who have made this achievement possible.”

Presbyterian Named One of 100 Hospitals with Great Orthopedic Programs.Becker's Hospital Review named Presbyterian Hospital to its list of “100 Hospitals with Great Orthopedic Programs,” which was released today.

According to Becker’s Hospital Review, the hospitals included on this list are national leaders in orthopedic care. They have received recognition for excellence across various publications, industry-leading organizations and accrediting organizations.

Presbyterian Kaseman Hospital’s Sleep Disorders Center Maintains American Academy of Sleep Medicine Accreditation. Presbyterian Kaseman Hospital’s Sleep Disorders Center’s accreditation was recently extended for five additional years by the American Academy of Sleep Medicine (AASM).

“Maintaining our American Academy of Sleep Medicine accreditation demonstrates our commitment to providing important diagnostic services and long-term management for our patients with sleep disorders,” said Trish Snipes, Director, Pulmonary Services/EEG/Sleep Disorders, Presbyterian Healthcare Services.

Presbyterian Receives HFMA’s MAP Award for Second Consecutive Year. For the second year in a row, Presbyterian Healthcare Services (Presbyterian) received the MAP Award for High Performance in Revenue Cycle, sponsored by the Healthcare Financial Management Association (HFMA).

In healthcare, revenue cycle includes the capture, management and collection of patient service revenue—from the time a patient makes an appointment to when the balance is paid.

Presbyterian was among 13 winners selected from nearly 170 facilities for this year’s award, which was formally presented on June 26 at HFMA’s 2016 National Institute in Las Vegas, Nevada.

U.S. News & World Report Names Presbyterian Best Regional Hospital. Presbyterian Hospital* was recently named a “Best Regional Hospital” for 2016-17 and was recognized for high performance in colon cancer surgery, treatment of chronic obstructive pulmonary disorder, hip and knee replacements and heart failure procedures by U.S. News & World Report.

The distinction recognizes Presbyterian’s three Central New Mexico hospitals – Presbyterian Hospital, Presbyterian Rust Medical Center and Presbyterian Kaseman Hospital.

For 2016-17, 1,628 hospitals received a high performing rating in one or more specialties, procedures or conditions. Hospitals that achieved high performing ratings for at least four types of care are designated as Best Regional Hospitals—only about 10 percent of hospitals evaluated met the criteria.

*Combined data from all three Presbyterian Central New Mexico hospitals were submitted under the umbrella of Presbyterian Hospital.

Presbyterian Rust Medical Center Bariatric Program Earns National Accreditation. Patients seeking surgical options for severe obesity and related conditions can now receive treatment from a nationally accredited program at Presbyterian Rust Medical Center that meets the highest standards for patient safety and quality of care.

Presbyterian’s bariatric program has recently been accredited as a Comprehensive Center by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), a joint program of the American College of Surgeons (ACS) and the American Society for Metabolic and Bariatric Surgery (ASMBS).

Presbyterian Stroke Program Earns National Recognition. The Joint Commission recently announced that Presbyterian Hospital has earned its Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers, symbols of quality from their respective organizations.

Presbyterian Hospital underwent a rigorous on-site review of its program in October 2015. Joint Commission experts evaluated compliance with stroke-related standards and requirements, including program management, the delivery of clinical care and performance improvement.

2015 Awards, Honors & Recognitions

Presbyterian Health Plan Earns 4.5 Stars for Medicare Advantage HMO Plan. Presbyterian Health Plan’s 2016 Medicare Advantage Senior Care HMO plan recently was given a 4.5-star rating (out of five stars) by the Centers for Medicare and Medicaid Services. This achievement places Presbyterian Health Plan among the top 15 percent of Medicare plans nationally based on quality and experience ratings.

The HMO plan also earned the distinction of Best Medicare 2016 plan in New Mexico by U.S. News and World Report.

Three Presbyterian Rural Hospitals Recognized as 2015 Top Performers. This year, we highlight the success of three Presbyterian rural hospitals named 2015 Top Performers by iVantage Health Analytics and the National Organization of State Office of Rural Health (NOSORH).

• Dr. Dan C. Trigg Memorial Hospital was named a Top Performer for Excellence in Financial Strength.
• Presbyterian Española Hospital was named a Top Performer for Excellence in Outcomes and Financial Strength.
• Socorro General Hospital was named a Top Performer for Excellence in Outcomes.

Presbyterian Hip and Knee Programs Recertified by The Joint Commission. The Joint Commission recently recertified both the hip and knee joint replacement programs at Presbyterian Hospital. Both programs received The Joint Commission’s Gold Seal of Approval®, a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care.

“We are thrilled to announce the recertification of our hip and knee joint replacement programs at Presbyterian Hospital by The Joint Commission,”said Kathy Davis, RN, senior vice president and chief experience officer, Presbyterian Healthcare Services. “These recognitions demonstrate our commitment to providing safe, quality care to our patients and improved outcomes by using evidence-based practices.”

Presbyterian Hospital Receives Consumer Choice Award. For the 20th year in a row, Presbyterian Hospital has received the 2015/2016 Consumer Choice Award for Albuquerque. Winners are scheduled to appear in Modern Healthcare magazine.

“At Presbyterian, we are committed to providing high-quality care for our patients every day,” said Sandra Podley, administrator, Presbyterian Hospital. “We are proud that our patients have recognized this commitment for 20 consecutive years and continue to honor us with the Consumer Choice Award.”

Presbyterian Healthcare Services Named a Palliative Care Leadership Center™ (PCLC). In recognition of its efforts to expand palliative care in community settings, Presbyterian Healthcare Services has been named one of the nation’s eleven Palliative Care Leadership Centers™ (PCLC). Presbyterian will be the only center in the Southwest.

The PCLC initiative leads the national effort to address the growing demand from health care providers for assistance in providing palliative care in community settings. The goal is to more effectively manage the care of serious illness.

Presbyterian Receives Most Wired Award for Second Consecutive Year. For the second consecutive year, Presbyterian Healthcare Services has been recognized as a Most Wired system in the 17th annual Health Care’s Most Wired Survey conducted by Hospitals & Health Networks.

This year, 741 hospitals and health systems completed the survey, representing more than 2,213 hospitals nationwide. Only 338 organizations were designated as Most Wired, down 10 percent from last year due to additional requirements related to meaningful use Stage 2.

U.S. News & World Report Names Presbyterian Best Regional Hospital. On July 21, Presbyterian Hospital* was rated a "Best Regional Hospital" in recognition of high performance in knee and hip replacement and heart failure procedures by U.S. News & World Report.

The distinction recognizes Presbyterian's three Central New Mexico hospitals — Presbyterian Hospital, Presbyterian Rust Medical Center and Presbyterian Kaseman Hospital.

U.S. News evaluated more than 4,600 hospitals in five common inpatient procedures and medical conditions — heart bypass surgery, hip replacement, knee replacement, heart failure and chronic obstructive pulmonary disease (COPD) — and rated them high performers, average or below average.  Presbyterian was one of only 378 that achieved a "High Performing" rating for at least two of the five conditions or procedures.

"The Best Regional Hospital rating recognizes our commitment to providing safe, quality care for our patients," said Kathy Davis, RN, Senior Vice President and Chief Experience Officer, Presbyterian Healthcare Services. "This achievement would not be possible without the hard work and dedication of our providers and staff."

Presbyterian Receives NOVA Award for Healthy Eating Program. On July 14, Presbyterian Healthcare Services received an American Hospital Association NOVA Award, which honors effective, collaborative programs focused on improving community health status.

Presbyterian Medical Group Physicians Honored in Albuquerque Journal Readers' Choice Awards. Four Presbyterian Medical Group physicians were honored in the 2015 Albuquerque Journal Readers' Choice Awards, published on June 28, 2015. Honorees include Russell Schultz, MD, first place; Martha Kent, MD, second place; John Liljestrand, MD, third place; and Karen Evans, MD, notable mention.

Presbyterian Healthcare Services Named Top and Most Meaningful Workplace. Presbyterian Healthcare Services was named a 2015 Top Workplace by the Albuquerque Journal on May 17, 2015. Presbyterian also received special recognition as "Most Meaningful" workplace.

"We are extremely proud to be named a 2015 Top Workplace," said Joanne Suffis, senior vice president, human resources, Presbyterian Healthcare Services. "We are especially grateful that our employees find great meaning in their work to improve the health of the people we serve. Being named a Top Workplace is a great accomplishment. It means our employees feel that Presbyterian is a great place to work! It also means they believe in our leadership and vision."

Presbyterian Healthcare Services Named New Mexico Healthiest Employer. Presbyterian Healthcare Services was honored among 16 other organizations by Albuquerque Business First for outstanding workplace wellness programs on May 14, 2015. 

Presbyterian Hospital Earns Prestigious Baby-Friendly® Designation. In recognition of its commitment to exceptional care and lifelong health benefits for mothers and babies, Presbyterian Hospital has earned the prestigious Baby-Friendly® Hospital designation for five years from Baby-Friendly USA, Inc.

Baby-Friendly USA, Inc. recognizes hospitals and birthing facilities that offer breastfeeding mothers the information, confidence and skills needed to successfully initiate and continue breastfeeding.

Presbyterian Recognized as Center of Excellence for Anticoagulation Services. Presbyterian Healthcare Services recently received the Anticoagulation Center of Excellence for 2014-2016 designation from the Anticoagulation Forum. Presbyterian is the first organization in the United States to achieve this recognition for its combined inpatient and outpatient programs.

"This achievement recognizes our dedication to providing the highest level of care and obtaining the best possible outcomes for patients who require anticoagulation services," said Matt Nagy, Director of Pharmacy, Presbyterian Healthcare Services.

2014 Awards, Honors & Recognitions

Two Presbyterian Hospitals Receive 2014 Leapfrog Top Hospital Award. In recognition of their commitments to patient safety, Presbyterian Hospital and Presbyterian Rust Medical Center (RMC) were each named a Top Hospital by The Leapfrog Group at its Annual Meeting and Top Hospital Awards on Dec. 2 in Washington D.C.

Presbyterian Hospital and RMC were among only 94 hospitals in the nation – from a field of more than 1,400 – to receive the 2014 Top Hospital distinction. They were also the only two hospitals in New Mexico to receive this distinction. The Top Hospital recognition is given to fewer than seven percent of all eligible hospitals.

Lincoln County Medical Center Receives The Joint Commission's 'Top Performer on Key Quality Measures®' Recognition. Recently Lincoln County Medical Center (LCMC) was named a 2013 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.

LCMC was recognized for attaining and sustaining excellence in accountability measure performance for pneumonia and surgical care in The Joint Commission's 2014 annual report "America's Hospitals: Improving Quality and Safety."

Presbyterian Receives The Joint Commission's 'Top Performer on Key Quality Measures®' Recognition. Recently four Presbyterian Healthcare Services' hospitals were each named a 2013 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.

The Top Performer distinction is for Presbyterian's three Central New Mexico hospitals – Presbyterian Hospital, Presbyterian Rust Medical Center and Presbyterian Kaseman Hospital – which were recognized for attaining excellence in accountability measure performance for heart attack, heart failure, pneumonia and surgical care.

Presbyterian Hospital Receives American College of Cardiology Award. Presbyterian Hospital received the National Cardiovascular Data Registry (NCDR) Acute Coronary Treatment and Intervention Outcomes Network (ACTION) Registry-Get With The Guidelines (GWTG) Platinum Performance Achievement Award for the third year in a row. The award comes from the American College of Cardiology for 2014 and acknowledges cardiology programs that achieve excellence in providing quality care to heart attack patients.

CDC Awards $2.9 Million Grant to Presbyterian Community Health Program. Presbyterian Healthcare Services was awarded a three-year, $2.9 million federal grant to focus on improving community health in the International District of Albuquerque and the South Valley of Bernalillo County.

The Racial and Ethnic Approaches to Community Health (REACH) award is part of a U.S. Department of Health and Human Services initiative to reduce chronic diseases, promote healthier lifestyles, reduce health disparities, and control health care spending. The Centers for Disease Control and Prevention (CDC) administers the grant. REACH, which began in 1999, focuses on racial and ethnic communities experiencing health disparities.

Presbyterian Healthcare Services Recognized for "BOLD" Leadership. Presbyterian Healthcare Services was recently named one of the 10 highest ranking health systems in the country for leadership development by the National Center for Healthcare Leadership.  Presbyterian was recognized as a "BOLD" healthcare organization that uses evidence-based leadership development practices to achieve excellence and improve the quality of healthcare in our community.

Presbyterian Receives 2014 Most Wired Award for Excellence in Information Technology. Presbyterian Healthcare Services recently received Hospitals & Health Networks' 2014 Most Wired award. The award recognized 375 organizations nationwide that have created the technical infrastructure necessary to support robust clinical information systems. Presbyterian was one of two organizations recognized in New Mexico.

Presbyterian Hospital Earns Highest Rating for Heart Bypass Surgery. Presbyterian Hospital is the only New Mexico hospital to earn the highest rating for heart bypass surgery in a recent Consumer Reports analysis. Consumer Reports recently rated more than 400 hospitals across the country for heart surgery based on data from the Society of Thoracic Surgeons. About 400 of the 1,000 hospitals that report performance data to the Society of Thoracic Surgeons allowed the organization to share it with Consumer Reports.

Socorro General Hospital Recognized for Quality. Socorro General Hospital (SGH) was recently named a Top 20 Best Practice for quality by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA's Critical Access Hospital Conference in October in Kansas City, Mo.

Presbyterian Receives Outstanding Achievement Award for Cancer Care. Presbyterian Hospital was recently presented with the Outstanding Achievement Award by the American College of Surgeons' Commission on Cancer for data submitted in 2013. The Outstanding Achievement Award acknowledges cancer programs that achieve excellence in providing quality care to cancer patients. It is the first time any cancer program in New Mexico has received the award. Presbyterian Hospital is one of only 74 health care facilities, out of 1,500 cancer programs in the country accredited by the Commission on Cancer, to receive this national award.

2013 Awards, Accomplishments and Recognitions

Three Presbyterian Hospitals Recognized as Top Performing Rural Hospitals. Lincoln County Medical Center, Socorro General Hospital and Dr. Dan C. Trigg Memorial Hospital were named Top Performers for Excellence in Quality by the National Organization of State Offices of Rural Health (NOSORH) and iVantage Health analytics.

Plains Regional Medical Center and Lincoln County Medical Center Received Joint Commission's "Top Performer on Key Quality Measures" Accreditation. Plains Regional Medical Center (PRMC) and Lincoln County Medical Center (LCMC) were named Top Performers for the second year in a row by The Joint Commission. Both hospitals were recognized for achievements in improving pneumonia and surgical care. PRMC and LCMC were among 1,099 hospitals in the nation to earn this distinction for attaining and sustaining excellence in accountability measure performance. Ratings are based on data reported to The Joint Commission during the 2012 calendar year.

Plains Regional Medical Center was Awarded HIMSS Stage 6 Certification. Plains Regional Medical Center (PRMC) achieved Health Information and Management Systems Society (HIMSS) Analytics' Stage 6 certification as a result of its successful implementation of EpicConnect earlier this year. HIMSS certification is recognized as the industry standard for measuring Electronic Health Record adoption. The highest level certification that can be achieved is Stage 7. As of December 2013, only 676 hospitals in the country had achieved Stage 6 certifications.

The Cancer Center at Presbyterian Earns Gold Medal-Level Accreditation. The Cancer Center at Presbyterian has earned a Gold Medal-Level Accreditation from the American College of Surgeons Commission on Cancer.

Presbyterian Hospital Receives Consumer Choice Award. For the 18th year in a row, Presbyterian Hospital has received the 2013/2014 Consumer Choice Award for Albuquerque. Winners were announced in the October 21 edition of Modern Healthcare magazine.

Each year, the National Research Corporation (NRC) honors hospitals that consumers rate as having the best quality and image, as well as the best nurses and physicians, based on their market survey of more than 270,000 households. This is the 18th year NRC has recognized hospitals for their high quality care and it is the 18th year Presbyterian Hospital has won. Only 37 other hospitals nationwide have this distinction.

Presbyterian Hospital Receives Highest Rating in September Consumer Report. The September 2013 issue of Consumer Reports includes a feature titled " Your safer-surgery survival guide," and lists only one hospital in New Mexico, Presbyterian Hospital in Albuquerque, that achieves the highest rating possible for surgical safety and low complication rates.

Socorro General Hospital Named Top 20 Critical Access Hospital for Quality Care. Socorro General Hospital was named one of the Top 20 Critical Access Hospitals (CAH) for quality care in the United States and was the only CAH in New Mexico to be recognized for quality. Quality of care data was compiled by iVantage Health Analytics, which used a Hospital Strength Index to rank CAHs throughout the country in terms of three aspects; quality, patient perspective and financial stability.

Lincoln County Medical Center Recognized as Top 100 Critical Access Hospital. Lincoln County Medical Center (LCMC) was recognized by iVantage Health Analytics as being a 2013 Top 100 Critical Access Hospital. LCMC was the only Critical Access Hospital (CAH) in New Mexico that earned this recognition and one of five CAHs in the southwest region of the United States (California, Nevada, Arizona, New Mexico, Texas and Oklahoma). LCMC ranked in the top quartile in three of the eight indices: Quality, Financial Strength and Competitive Intensity.

Presbyterian Hospital Awarded the American Excess Insurance Exchange (AEIX) Risk Management Award. Presbyterian Hospital was one of only six recipients of the American Excess Insurance Exchange (AEIX) Risk Management Award presented by Premier Insurance Management Services Inc. (PIMS) of the Premier healthcare alliance. Presbyterian received the AEIX Award for a proposal to improve follow-up with patients when radiology reports reveal unsuspected findings.

Presbyterian Healthcare Services Awarded Accelerated Supply Chain Endeavor (ASCEND) Peak Performance Award. Presbyterian Healthcare Services was one of five hospital and health system Premier healthcare alliance members to receive the 2013 Accelerated Supply Chain Endeavor (ASCEND) Peak Performance Award for exceptional clinical and supply chain performance. Presbyterian was recognized for its commitment to supply chain efficiency, devotion to sharing best practices and submission of timely, accurate data.

Dr. Dan C. Trigg Memorial Hospital, Presbyterian Española Hospital and Socorro General Hospital Were Recognized With the Supply Chain Excellence Award. Dr. Dan C. Trigg Memorial Hospital, Presbyterian Española Hospital and Socorro General Hospital were recognized with the Supply Chain Excellence Award, which was given to 29 acute care hospitals. The award recognizes hospitals that choose high-quality, cost effective products and services, which helps to reduce waste while maintaining a healthy bottom line.

Presbyterian Hospital Awarded Center Of Excellence For Hip And Knee Joint Replacement From The Joint Commission. Presbyterian Hospital has earned The Joint Commission's Gold Seal of Approval® for Orthopedic certification by demonstrating compliance with national standards for healthcare quality and safety in hospitals. The certification award recognizes Presbyterian's dedication to continuous compliance with The Joint Commission's state-of-the-art standards.

2012 Awards, Accomplishments and Recognitions

Presbyterian Breast Care Network Receives National Accreditation. After a site visit in September, Presbyterian's Breast Care Network (PBCN) was awarded a full, three year accreditation by the National Accreditation Program for Breast Centers (NAPBC). The PBCN is comprised of surgeons from the Presbyterian Medical Group, the Cancer Center at Presbyterian, Presbyterian MD Anderson, High Resolution Imaging Services and Pathology Associates of Albuquerque.

Presbyterian Receives National Award From The American College Of Cardiology Foundation. Presbyterian Healthcare Services has received the American College of Cardiology Foundation's National Cardiovascular Data Registry's ACTION Registry–GWTG Platinum Performance Achievement Award for 2012. Presbyterian is one of only 164 hospitals nationwide and the only hospital in New Mexico to receive the award.

2012 Nursing Excellence Awards Honors Four Presbyterian Healthcare Services Staff Members. Three Presbyterian Healthcare Services nurses, Linda Conwell, Patricia Heinzman and Lauri Lineweaver, and one nursing student, Adam Aranda, were among 25 nurses and one individual honored at the 2012 Nursing Excellence Awards on Oct. 20, 2012 at the Hyatt Tamaya Resort.

Three Presbyterian Hospitals Named Top Performers. Three Presbyterian hospitals were recognized by the Joint Commission, the nation's major hospital accreditation board, as "Top Performers" on key quality measures. Plains Regional Medical Center in Clovis, Lincoln County Medical Center in Ruidoso and Socorro General Hospital in Socorro were three of the five New Mexico hospitals to receive this distinction.

Presbyterian Selected For Best-Fed Beginnings Program. Presbyterian Hospital has been selected to participate in a 22-month learning collaborative to improve maternity care, support new moms in breastfeeding and increase the number of Baby-Friendly hospitals in the United States.

AHA Board Elects James H. Hinton Chair-Elect Designate. The American Hospital Association's (AHA) Board of Trustees has elected James H. Hinton, president and CEO of Presbyterian Healthcare Services in Albuquerque, N.M., as its chair-elect designate. Hinton will assume the chairmanship in 2014, becoming the top elected official of the national organization that represents America's hospitals and health systems.

New Mexico Business Weekly 2012 40 Under Forty Honorees: Clay Holderman and Michelle Racicot, RN, MSN. New Mexico Business Weekly recognizes 40 of the most outstanding young professionals in New Mexico based on professional achievement, leadership and community involvement.

Dr. Sims Named Man Of The Year. Presbyterian Medical Group would like to congratulate Ethan Sims, M.D., for being named the 2012 Southwest Region Man of the Year by the Leukemia and Lymphoma Society (LLS).

Two Presbyterian Hospitals Among 2011 Top Performing Hospitals. Presbyterian Hospital and Presbyterian Kaseman Hospital are among the 2011 Top Performing Hospitals in the Premier healthcare alliance's national QUEST® collaborative. This is the third year in a row that PKH has achieved top performance.

2011 Awards, Accomplishments and Recognition

2011 Leapfrog Top Hospital Award: Presbyterian Hospital. As a 2011 Top Hospital, Presbyterian Hospital met standards for safe, high quality care, which includes medication safety, intensive care unit physician staffing and high risk prevention for surgeries and producers. In addition, hospitals are measured on their progress in preventing infections and other hospital-acquired conditions and adopting policies on the handling of serious medical errors.

Pioneer Accountable Care Organization (ACO): Presbyterian Healthcare Services. Presbyterian Healthcare Services has been selected to participate in the Pioneer ACO model, a new initiative sponsored by the Centers for Medicare and Medicaid Services (CMS) Innovation Center. Through the Pioneer ACO model, Presbyterian will work with CMS to provide Medicare beneficiaries with higher quality, higher value care through enhanced care coordination. Presbyterian is one of only 32 organizations selected for the Pioneer ACO Model in the United States and the only Pioneer ACO in New Mexico.

Premier's QUEST Collaborative Top Performing Hospital: Presbyterian Hospital and Presbyterian Kaseman Hospital. Presbyterian Hospital and Presbyterian Kaseman Hospital (PKH) are among the 2011 Top Performing Hospitals in the Premier healthcare alliance's national QUEST® collaborative. This is the third year in a row that PKH has achieved top performance. QUEST supports hospitals in delivering the best care possible, as well as sharing collaborative solutions to improve healthcare nationwide and influence public policies. Together, the current 278 QUEST members share ideas, strategies and proven practices to reduce variation, an approach that has been shown to improve care quality, safety and cost.

Premier Cares Award Finalist: Presbyterian Healthcare Services. Presbyterian Healthcare Services was chosen as one of six finalists for the Twentieth Annual Monroe E. Trout Premier Cares Award and will receive at least a $24,000 cash prize! Premier Cares Award recognizes innovative programs that help the medically underserved.

2011/2012 Consumer Choice Award (National Research Corporation): Presbyterian Hospital. This award identifies hospitals chosen by healthcare consumers as having the highest quality and image in over 300 markets throughout the U.S. The winners, which are the most-preferred hospitals, are named in Modern Healthcare magazine.

Standard and Poor's Credit Rating Agency "AA" Rating: Presbyterian Healthcare Services. Presbyterian learned that it has been upgraded from an "-AA" rating to "AA" validating that Presbyterian is a good steward of the communities resources as a not-for-profit system.

New Mexico Business Weekly Best Places to Work: Presbyterian Healthcare Services. Presbyterian received top ten "Best Places to Work" in the large company category. This recognition was based on anonymous employee surveys, which were administered by Quantum Workplace. More than 90 companies were nominated for this award.

New Mexico Business Weekly 2011 Women of Influence Honorees: Kathy Davis, RN and J.J. Parsons. New Mexico Business Weekly recognized local business women and community leaders who have made significant contributions in business and community activities that have benefited the state.

New Mexico Medical Review Association Brilliant Torch Award: Lincoln County Medical Center, Dan C. Trigg Memorial Hospital and Socorro General Hospital. Three of Presbyterian's hospitals received the Brilliant Torch award as part of the New Mexico Medical Review Association (NMMRA) 100% Core Measures Club. Brilliant Torch recognition means a hospital has achieved 100 percent on 76 to 100 percent of the core measures reported by the hospital, the highest level of recognition, three quarters in a row. Core Measures were established by the Center for Medicare and Medicaid Services and are a method of tracking and measuring a variety of evidence-based, scientifically researched standards of care in medicine which have been shown to result in improved clinical outcomes for patients.

Modern Healthcare: Presbyterian Ranked No. 16 In The U.S. For The Top 100 Most Integrated Healthcare Networks. Presbyterian Healthcare Services is ranked sixteenth in the latest evaluation of the 100 most highly integrated healthcare networks in the nation. The report was featured in Modern Healthcare and was conducted by SDI, which is considered to be the nation's premier rating system for evaluating healthcare networks on their performance and degree of integration.

Presbyterian Medical Group Isleta Clinic Receives NCQA Level 3 Accreditation. Presbyterian Medical Group's Isleta Clinic has been recognized nationally by the National Committee of Quality Assurance (NCQA) as a Level 3 Patient-Centered Medical Home (PCMH), making it one of only two sites in New Mexico to reach this distinction. Level 3 is the highest level of certification, meaning the practice scored between 85 and 100 points. The Isleta Clinic scored 91 points.

Three Presbyterian Nurses receive Nursing Excellence Awards. Candi Kohler received the Excellence in Critical Care Award, Homer Lee Greer was named Outstanding Student Nurse and Mary Elizabeth "Liz" Hays received the Touch a Life Award.

Albuquerque Coalition for Healthcare Quality: Presbyterian Medical Group. Presbyterian would like to applaud the Presbyterian Medical Group (PMG) for their participation in this grant program. PMG is one of the biggest medical groups and had to supply a lot of medical records for the review. Albuquerque is one of 17 cities in the country participating in this grant program under the Robert Wood Johnson Foundation called "Aligning Forces for Quality" (AF4Q). NMMRA manages this program under the collaborative "Albuquerque Coalition for Quality". What is "quality healthcare?" Quality healthcare helps you stay healthy, helps you recover faster from an illness or injury, and it's the kind of care you want for you and your family. Quality care is care that works, is safe and is tailored for patients.

Top Improver Award from Press Ganey: Plains Regional Medical Center. Plains Regional Medical Center (PRMC) was one of only 20 hospitals nationwide that received a Top Improver Award from Press Ganey. PRMC accepted the award at the 2011 National Client Conference November 13-15 in Dallas, Texas. The Top Improver Award is given to Press Ganey clients that have shown continuous improvement by comparing scores from the current year to the previous year by quarter. This initiative received great administrative support in conjunction with motivated staff members that remain committed to improving and sustaining high patient satisfaction scores.

Presbyterian Medical Group Ruidoso-White Mountain Medical and Plains Regional Medical Group lead New Mexico in consecutive years for childhood immunization rate. PMG Ruidoso-White Mountain Medical (WMM) leads New Mexico's Department of Health and the state's Immunization Coalition for eight consecutive years exceeding 90-percent childhood immunization rates and is the only clinic in the state to have done so for that timeframe. Plains Regional Medical Group (PRMG) was informed that it met 100-percent childhood immunization rates following an audit through CASA (Clinic Assessment Software Application) as part of the Vaccine for Children's Program and the New Mexico Department of Health.

Childhood immunizations are defined as by the time children reach two years of age, they have received all of their scheduled immunizations. WMM's immunization rate for 2011 was 98%, the same rate as 2010.

Joint Commission's Gold Seal of Approval: Lincoln County Medical Center and Socorro General Hospital. Both Socorro General Hospital (SGH) and Lincoln County Medical Center (LCMC) earned The Joint Commission's Gold Seal of Approval™ for accreditation by demonstrating compliance with The Joint Commission's national standards for healthcare quality and safety in hospitals. The accreditation award recognizes both hospitals' dedication to continuous compliance with The Joint Commission's state-of-the-art standards. The Joint Commission's hospital standards address important functions related to the care of patients and the management of hospitals. The standards are developed in consultation with healthcare experts, providers, measurement experts and patients.

Modern Healthcare's 2011 Top 25 Clinical Informaticists: Susan Dezavelle. Modern Healthcare magazine named Presbyterian Healthcare Services' Susan Dezavelle, RN, one of the nation's Top 25 Clinical Informaticists in 2011. Dezavelle is director of medical informatics for the 400,000- member Presbyterian Health Plan, which serves as the business unit for eight-hospital system Presbyterian Healthcare Services.

New Mexico Restaurant Association Executive of the Year: Chef Ed Holland. Presbyterian Healthcare Services' Executive Chef Ed Holland won "Executive of the Year" Award by the New Mexico Restaurant Association (NMRA). NMRA recognized excellence in the hospitality industry and awarded top achievers.

New Mexico Rio Grande Chapter of the Case Management Society of America (CMSA) 2011 Case Manager of the Year: Valerie Lotz.

2010 Awards, Accomplishments, and Recognition

Malcolm Baldrige Award Site Visit. The Baldrige Performance Excellence Program recognizes nationally excellent organizations in Manufacturing, Service, Small Business, Education, Nonprofit and Health Care. Presbyterian was one of 54 healthcare organizations that applied to receive a site visit and was one of only seven healthcare organizations receiving a site visit this year. Achieving a site visit recognizes that we are making improvements in how we provide care and services to our patients and members.

Top-Ranked Health Plan. For the third year in a row, Presbyterian Health Plan was named New Mexico's top-ranked health plan in Commercial and Medicare. (NCQA's Health Insurance Plan Rankings 2010-11-Private). The National Committee for Quality Assurance (NCQA) awarded Presbyterian Health Plan its highest accreditation status of Excellent for service and clinical quality for its Medicaid HMO and Medicare HMO products and a Commendable status for its Commercial HMO/POS product.

Top 25 Most Integrated. Presbyterian Healthcare Services was named one of the top 25 most integrated systems by SDI Health in 2010.

Beacon Award for Critical Care Excellence: Presbyterian Hospital's Cardiac Critical Care Unit (American Association of Critical-Care Nurses). This award recognizes the top intensive care units in the country and places Presbyterian Hospital's CCC Unit in the top tier of hospitals nationally for providing the highest standards of nursing professionalism. The unit has met rigorous criteria for excellence, displaying high-quality standards and exceptional care while maintaining a healthy work environment. There are an estimated 6,000 intensive care units in the United States. The AACN has given the Beacon Award to approximately 200 pediatric and adult critical care units since 2003.

ENERGY STAR Award (U.S. Environmental Protection Agency): Presbyterian Hospital. Presbyterian Hospital was the first hospital in the nation to receive this award for 2010. ENERGY STAR recipients are recognized for superior energy efficiency and environmental protection and rated in the top 25 percent of facilities nationwide for building energy performance.

2010 Gold Performance Award (American College of Cardiology and the American Heart Association): Presbyterian Hospital. This award recognizes hospitals for their commitment and success in implementing the highest standard of care for acute myocardial infarction patients. The full implementation of acute and secondary prevention guideline-recommended therapy is a critical step in saving the lives and improving the outcomes of heart attack patients. Presbyterian was one of only 135 hospitals nationwide to be recognized for a nationally excellent compliance rate for evidence-based care as defined in the "Get with the Guidelines" program.

2010/2011 Consumer Choice Award (National Research Corporation): Presbyterian Hospital. This award identifies hospitals chosen by healthcare consumers as having the highest quality and image in over 300 markets throughout the U.S. The winners, which are the most-preferred hospitals, are named in Modern Healthcare magazine.

New 100% Core Measures Club Award (New Mexico Medical Review Association): Española Hospital and Socorro General Hospital. Both hospitals have received three consecutive Brilliant Torch awards as part of the New Mexico Medical Review Association (NMMRA) 100% Core Measures Club. Brilliant Torch recognition means a hospital has achieved 100 percent on 76 to 100 percent of the core measures reported by the hospital, the highest level of recognition, three quarters in a row. Core Measures were established by the Center for Medicare and Medicaid Services and are a method of tracking and measuring a variety of evidence-based, scientifically researched standards of care in medicine which have been shown to result in improved clinical outcomes for patients.

2010 New Mexico Nursing Excellence Awards (New Mexico Center for Nursing Excellence). From Rio Rancho to Española to Albuquerque, five Presbyterian nurses were recognized for their commitment to quality and caring within our facilities.

Supply Chain Excellence Award (Premier Healthcare Alliance): Dr. Dan C. Trigg Memorial Hospital, Española Hospital and Lincoln County Medical Center. These health facilities were cited for superior supply expense performance. All of the winners' supply expense performance was measured by Premier's Supply Focus, the industry's largest comparative database of operational and supply chain cost information for acute care hospitals.

College of Surgeons Commission on Cancer awarded Three-Year Accreditation with Five Commendations to The Cancer Center at Presbyterian.

Quality Oncology Practice Initiative (QOPI®) Certification Program: Presbyterian Medical Group - Medical Oncology. The Cancer Center at Presbyterian's Medical Oncology department is one of the first oncology practices in the nation and the only practice in New Mexico to be recognized by the QOPI®, an affiliate of the American Society of Clinical Oncology (ASCO). The QOPI® Certification Program is a new initiative to certify oncology practices that meet rigorous standards for high-quality cancer care. More than 580 oncology practices have registered in the QOPI® program and PMG Medical Oncology is one of only 23 receiving the inaugural certification.

Green Zia Environmental Leadership Program: Silver level recognition. (New Mexico Environmental Department): Presbyterian Hospital and Presbyterian Kaseman Hospital. This program recognizes Presbyterian's accomplishments and commitment to environmental improvement in a number of areas, including: energy, water use reduction, waste reduction and recycling, and environmental protection.

US News & World Report's Best Hospital edition, August 2010, recognized Presbyterian Hospital for being ranked seventh in the nation for the lowest hospital re-admission rates for Medicare patients with heart failure within 30 days of discharge (19.1 percent readmission rate compared to the national average of 24.7 percent). Improved compliance with regulatory guidelines for heart failure care and implementation of discharge education for patients has contributed to this favorable rate.

Presbyterian Healthcare Services President and CEO Jim Hinton was elected to the American Hospital Association Board of Trustees.

Mammography Quality Standards Act Inspection (U.S. Food and Drug Administration): Plains Regional Medical Center. Passed inspection with no deficiencies. The MQSA inspection is a yearly inspection of mammography equipment and quality assurance records to ensure we are providing high quality mammography services.

Recognition from The New Mexico Breastfeeding Task Force For Practices Supporting Breastfeeding Families: Women's Care, August 2010.

2009 Awards, Accomplishments, and Recognition

Silver 1 Medal of Honor (U.S. Department of Health and Human Services): Presbyterian Hospital. This award is based on Presbyterian Hospital meeting the Donation after Cardiac Death (DCD) goal of 10 percent, as well as achieving a 75 percent conversion goal.

Energy Star Award (U.S. Environmental Protection Agency): Presbyterian Hospital. Presbyterian Hospital was one of only 13 buildings to be designated as an Energy Star recipient in the state of New Mexico.

Compañero Award (Quality New Mexico) for mentoring other businesses in New Mexico.

Malcolm Baldrige Award Site Visit. Presbyterian received site visits for the Baldrige Performance Excellence Program in 2005 and 2006, as well.

The National Committee for Quality Assurance (NCQA) awarded Presbyterian Health Plan its highest accreditation status of Excellent for service and clinical quality for its Commercial HMO/POS, Medicaid HMO and Medicare HMO products.

National Quality Examiners Appointments: Three Presbyterian Employees (Malcolm Baldrige National Quality Award Program).

2009 Business of the Year by the Clovis/Curry County Chamber of Commerce: Plains Regional Medical Center.​