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Updated Visitor Policies

At Presbyterian, the health and safety of our patients and workforce is our top priority. In order to protect our patients and staff, Presbyterian is revising our hospital and clinic visitor policies while the threat of COVID-19 continues.

Hospital Visitor Policy

At Presbyterian, the health and safety of our patients and workforce is our top priority. In order to protect our patients and staff, Presbyterian is revising our visitor policy while the threat of COVID-19 remains. We understand the importance of patients having access to their loved ones while receiving care at our hospitals, but we must also allow for safeguards to ensure the safety of our patients and workforce.

To protect our patients and workforce, we are not allowing visitors on our hospital campuses at this time.

Exceptions may be made on a case-by-case basis for the following:

  • Children admitted to the hospital
  • Maternity units
  • Patients receiving end-of-life/palliative care

For these very limited exceptions, one visitor per patient will be allowed. Please note, visitors who meet one of the guidelines above may be screened and escorted to the appropriate patient care area.

We know that this will impact the connection between patients in our facilities and their loved ones. We encourage loved ones to connect with patients through options such as phone calls, Facetime, Skype, WhatsApp and other online platforms.

We continue to monitor the risk of COVID-19 closely and will make adjustments to visitor restrictions, as necessary. We appreciate the community’s partnership in helping us as we prevent the spread of COVID-19.




Clinic Visitor Policy

At Presbyterian, the health and safety of our patients and workforce is our top priority. In order to protect our patients and staff, Presbyterian is revising our visitor policy while the threat of COVID-19 continues.

To protect our patients and workforce all family members are prohibited from attending a clinic visit with a patient, except for the following:

  • Guardian of a pediatric patient.
  • Medical decision maker or power of attorney for any patient unable to advocate for themselves.
  • Surrogate for patient as defined as a primary caregiver providing care the patient is unable to provide care for themselves.

It is an expectation of Presbyterian Healthcare Services that all patients (and approved family members) visiting our clinics wear a face mask. Please have your face mask on when you arrive. The CDC offers information on how to make and wear a homemade mask

Waiting rooms will be utilized for patients and their designated family member only. Patients and family members will be required to adhere to the social distancing requirements in the clinic waiting rooms

Family members or guardians not meeting these criteria will be asked to wait in their car. Clinic will ask for cell phone number and will call when patient is ready to exit.

We continue to monitor the risk of COVID-19 closely and will make adjustments to visitor restrictions, as necessary.

We appreciate the community’s partnership in helping us as we prevent the spread of COVID-19.