Turquoise Care Medicaid Plans

Plan Documents

Turquoise Care Member Handbook Turquoise Care Children in State Custody Benefit Guide Turquoise Care Children in State Custody Family Navigation Guide Provider Directory Turquoise Care Drug Formulary - By Drug Class Traditional Medicine Value Added Service Application

Health Plan Member Newsletters

More Forms & Documents (Más formularios y documentos)

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Appeals & Grievances

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Turquoise Care for Children in State Custody

Presbyterian Turquoise Care is the managed care organization supporting most of New Mexico’s children in state custody (CISC). This means children in state custody will be automatically enrolled with us (enrollment is voluntary for Native American CISC members). CISC members and their support team will have access to the Family Navigation Guide and other CISC specific information. CISC members have the same benefits and coverage. This includes some additional Value Added Services. See your Member Handbook for more information on CISC Value Added Services.

Presbyterian Turquoise Care is committed to supporting each child in foster care. This support extends to the biological and foster families. Together with the Children, Youth & Families Department (CYFD), we will:

Teach all parties about their rights and responsibilities
Help connect children with medical services, counseling, substance use treatment, and other support tailored to each family’s needs
Ensure that care coordination is in place

Care Coordination

Our Care Coordination team works with biological parents and foster families to ensure that children in state custody receive help with each child’s specific needs. This includes help with trauma responsive care, behavioral management treatment support, and special education services. Care coordinators will provide constant support and education to promote the health and well-being of each child. Each child’s progress will be carefully evaluated by our clinical team to support the Individual Planning Process Team members’ recommendations. We will work together to ensure safety and permanency.

Well-Child Visits

Well-child visits for infants and young children are good ways to talk with your provider about how your child is growing and share concerns. Below is a list of recommended well-child visits.

1st year: newborn, 2-4 weeks, two months, four months, six months, nine months
2nd year: 12 months, 15 months, 18 months
3rd year: 24 months, 30 months (2-1/2 years)
Then every 12 months starting at their third birthday

Note: CISC Members: Well-Child visits are required for all members within 30 days of entering into state custody to help identify and treat healthcare conditions early. Please work with your care coordinator to help with scheduling a visit with your primary care provider (PCP).

Well-child visits include a lot of important things for your child’s health. Your provider will check your child’s growth, complete a physical exam, complete a developmental assessment, and update immunizations. Providers will also check with you as the caregiver. They can offer support you may need while caring for your child.

Such services are funded in part with the State of New Mexico.