Understanding Health Insurance
Frequently Asked Questions

Understanding Health Insurance

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Phone: 505-923-5678 or 1-800-356-2219

TTY: 711


Hours: Monday-Friday 7:00 a.m. - 6:00 p.m.

myPRES Assistance Phone: 505-923-5590 or 1-866-861-7444

PresRN: 505-923-5570 or 1-866-221-9679

We have free interpreter services to answer any questions you may have about our health or drug plan. Call us at 1-855-592-7737 (TTY 711).

Helpful Resources

How to Shop for Insurance

Types of Health Insurance

Understanding Healthcare Costs

How Does the Affordable Care Act (ACA) Affect Me?

Glossary of Healthcare Terms

Forms & Documents Library

Frequently Asked Questions

​All your frequently asked questions, answered. We also have a collection of educational health plan videos that will help you better understand your Presbyterian Health Plan benefits and available resources.