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eVisit
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Primary Care
eVisit

Services & Centers

eVisit

An eVisit is a secure and convenient way for established* patients of Presbyterian Medical Group primary care to receive non-urgent care for common conditions without scheduling an appointment or going to a clinic.

*If you do not currently have a Presbyterian Medical Group primary care provider, we offer virtual care options for primary and urgent care needs. Please visit phs.org/virtualpres to schedule an appointment.

Request an eVisit

Hours

24/7 with response in 24 hours

Ages

18 years and above

Appointment Type

Non-scheduled online questionnaire

Insurance

Most major insurance accepted*
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If you feel that you are experiencing a medical emergency, call 911 or go to the closest emergency room.

All you need to do is complete a questionnaire about your symptoms through MyChart and a provider with the eVisit care team will respond with a diagnosis and care plan within 24 hours.

What Conditions are Treated?

  • Cough and cold

  • Sinus pain or pressure

  • Sore throat

  • Flu symptoms

  • COVID

What To Expect:

  • You will need to have a MyChart account. If you do not have one, visit phs.org/mychart to create one.

  • The process for your eVisit will take approximately 10 to 15 minutes to complete and you will need to:

    • Complete an online questionnaire about your symptoms and medical history

    • Verify and update your medication and allergy list

    • Choose a pharmacy for any new prescriptions, if recommended

    • Confirm your insurance and payment information

  • An eVisit is currently only available for adults aged 18+.

  • An eVisit will not include lab tests or x-rays. If we feel you need to be seen in person, we will let you know.

How it Works

  • Sign In: Log into your MyChart account. If you don’t have one, you will need to create one.

  • Select eVisit: In the Menu tab under Find Care, select eVisit. You can also go to Message Center, select Send a Message, and chose Start eVisit.

  • Follow Prompts and Answer Questions

  • Click Submit

VirtualPRES Care Team uses Presbyterian Medical Group care team members.

Accepted Insurances and Cost

Presbyterian eVisit accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.

eVisit FAQs

Find answers to common questions about eVisit.