Virtual Primary Care
Virtual Primary Care makes accessing care easy, so you are able to get care when you need it from wherever you are in New Mexico. You can establish and build a relationship with a virtual provider, just as you would in person.
Convenient, Virtual Care
Preventive and General Care: Stay on top of your long-term health.
Chronic Condition Management: Get help with ongoing health needs, such as diabetes and hypertension.
Medication Management: Review and manage your medications.
Lab and Radiology Orders: Get the tests you need.
Referrals: If necessary, we can refer you to specialists or facilitate in-person primary care.
What Conditions are Treated?
Birth control
Acute illnesses, such as coughs, colds, flu and strep
Chronic conditions, such as asthma, diabetes, high blood pressure, high cholesterol, Alzheimer’s disease, cancer, and Crohn’s disease
Infections (ear, sinus, skin, urinary tract)
Men’s health needs, such as erectile dysfunction and cardiovascular disease.
Migraines and headaches
Stomach and digestive issues
Women’s health needs, such as birth control, menopause and osteoporosis
And more! See full list
There are times when Virtual Primary Care should not be used. Learn more about when not to use Virtual Care
How it Works
Sign In: Log into your MyChart account. If you don’t have one, you will need to create one.
Schedule Your Appointment: Select the day and time that work best for you.
Need help? Use the VirtualPRES primary care scheduling tip sheet
¿Necesitar ayuda? Como programar una cita de Atención primaria en VirtualPRES
Check Your Email: After scheduling, you will receive an email confirmation with instructions. You will also receive reminders prior to your appointment.
Complete eCheck-In (Required): Log into MyChart & complete eCheck-in before your appointment.
Join the Video Visit: 5-10 minutes before your appointment, log into MyChart, select your video appointment, and click the “Join video visit” button.
Test audio and video
Wait in the Virtual Waiting Room – The provider will be with you shortly.
Complete Virtual Visit
VirtualPRES Care Team uses Presbyterian Medical Group care team members.
Accepted Insurances and Cost
Presbyterian Virtual Primary Care accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.
Virtual Primary Care FAQs
Find answers to common questions about Virtual Primary Care
