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Primary Care
Virtual Primary Care Appointments

Services & Centers

Virtual Primary Care

Virtual Primary Care makes accessing care easy, so you're able to get care when you need it from wherever you are in New Mexico. You can establish and build a relationship with a virtual provider, just as you would in person.

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What can I use Virtual Primary Care for?

  • Preventive and general care to help with your long-term health

  • Diagnosis and management of chronic conditions

  • Medication management and review

  • Prescription orders and refills, including birth control

  • Lab and radiology orders

  • Referrals to specialists and in-person primary care, when necessary

What should I expect with a Virtual Primary Care appointment?

  • You will need to sign in to your MyChart account. If you do not have a MyChart account, you will need to create one.

  • Within MyChart, select Virtual Primary Care and follow the steps. You will be able to search and select appointment options and test your smart phone or other device.

  • Once your appointment is scheduled, you will be emailed an appointment confirmation and instructions.

  • You must complete eCheck-In before your appointment to enable the Join Video link.

  • You will receive appointment reminders about your upcoming visit. A few minutes before your appointment, log into MyChart and find your appointment. Select the Join Video link. Joining the video places you in a virtual waiting room. Wait for your provider to enter.

  • Your After Visit Summary will be available in MyChart following your appointment.

Virtual Primary Care uses Presbyterian Medical Group care team members.

What conditions are treated?

  • Acne, eczema, basic skin issues

  • Arthritis

  • Asthma/COPD

  • Bell's palsy

  • Birth control

  • Bladder infections

  • Cough, cold and flu

  • Diabetes

  • Gout

  • Heartburn, acid reflux and GERD

  • High blood pressure

  • High cholesterol

  • Low thyroid

  • Menopause

  • Migraines and headaches

  • And many other conditions

Accepted Insurances and Cost

Presbyterian Virtual Primary Care accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.

Virtual Primary Care FAQs

Are you a Presbyterian Health Plan member looking for additional telehealth options?

Presbyterian Health Plan offers telehealth options such as Video Visits and PresRN to their members. Learn more about all of your Telehealth options

Access Your Health Information

For secure online access to view test results, contact your provider, request medication renewals or schedule an appointment, sign up for a MyChart account today.

Get the Care You Need with Presbyterian Urgent Care

Don't wait to get the care you need. Our urgent cares offer video and in-person appointments, as well as walk-in care.

Prepare for Your Appointment

Review visitor guidelines, test your device for telehealth appointments, and complete some forms ahead of visits, procedures and surgeries.