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Primary Care
Virtual Primary Care Appointments

Services & Centers

Virtual Primary Care

Virtual Primary Care makes accessing care easy, so you are able to get care when you need it from wherever you are in New Mexico. You can establish and build a relationship with a virtual provider, just as you would in person.

Request Video Appointment
Hours
Mon-Fri: 7 am - 5 pm
Ages
18 years and above
Appointment Type
Scheduled video
Insurance
Most major insurance accepted*
Login to Schedule an Appointment

Convenient, Virtual Care

  • Preventive and General Care: Stay on top of your long-term health.

  • Chronic Condition Management: Get help with ongoing health needs, such as diabetes and hypertension.

  • Medication Management: Review and manage your prescriptions.

  • Prescription Orders and Refills: Easily order and refill medications, including birth control.

  • Lab and Radiology Orders: Get the tests you need.

  • Referrals: If necessary, we can refer you to specialists or facilitate in-person primary care.

What Conditions are Treated? 

  • Birth control 

  • Acute illnesses, such as coughs, colds, flu and strep 

  • Chronic conditions, such as asthma, diabetes, high blood pressure, high cholesterol, Alzheimer’s disease, cancer, and Crohn’s disease 

  • Infections (ear, sinus, skin, urinary tract) 

  • Men’s health needs, such as erectile dysfunction and cardiovascular disease.

  • Migraines and headaches 

  • Stomach and digestive issues 

  • Women’s health needs, such as birth control, menopause and osteoporosis

  • And more! See full list

There are times when Virtual Primary Care should not be used. Learn more about when not to use Virtual Care

How it Works

  1. Sign In: Log into your MyChart account. If you don’t have one, you will need to create one.

  2. Select Your Appointment: Follow the steps to schedule an appointment.

  3. Check Your Email: After scheduling, you will receive an email with confirmation and instructions. You will also receive reminders prior to your appointment.

  4. Complete eCheck-In: Complete this before your appointment to access the video link.

  5. Join the Video Call: A few minutes before your appointment, log into MyChart, find your appointment, and click the Join Video link. You will wait in a virtual waiting room until your provider joins. Note: If you have not completed eCheck-In you will not be able to join the video call.

Virtual Primary Care uses Presbyterian Medical Group care team members. 

Accepted Insurances and Cost

Presbyterian Virtual Primary Care accepts most major insurance. Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.

Virtual Primary Care FAQs

Find answers to common questions about Virtual Primary Care 

Access Your Health Information

For secure online access to view test results, contact your provider, request medication renewals or schedule an appointment, sign up for a MyChart account today.

Get the Care You Need with Presbyterian Urgent Care

Don't wait to get the care you need. Our urgent cares offer video and in-person appointments, as well as walk-in care.

Prepare for Your Appointment

Review visitor guidelines, test your device for telehealth appointments, and complete some forms ahead of visits, procedures and surgeries.