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Albuquerque Ambulance
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Albuquerque Ambulance Services

911 Emergency Services

AAS provides advanced life support (ALS) emergency medical services in coordination with city and county agencies including:

  • Albuquerque Fire Department

  • Bernalillo County Fire Department

  • Village of Corrales Fire Department

  • Kirtland AFB Fire Department

AAS provides transport to surrounding hospitals within Albuquerque and the listed areas. Each ambulance is equipped with a full range of ALS equipment including the Physio-Control LifePak 15 with 12-lead ECGs, which allows for early recognition of patients having acute myocardial infarctions (heart attack), as well as hands-free defibrillation for sudden cardiac arrest. Each ALS ambulance is also equipped with continuous positive airway pressure (CPAP). AAS uses:

  • Crestline Ambulances

  • Stryker XPS Power Hydraulic Gurneys

  • Stryker Power-Load Systems in every unit

  • ImageTrend Elite Charting Software

  • Zoll CAD with real time data collection and GPS

Critical Care Team

Albuquerque Ambulance has a Critical Care Transport Team that includes two Critical Care EMT Paramedics and an emergency medical technician (EMT). The team has equipment and skills to provide:

  • Mechanical ventilation for adults and children

  • Invasive pressure monitoring (arterial lines, Swan-Ganz catheters and inter-cranial pressure monitoring)

  • Advanced medication management

  • Rapid sequence airway procedures

  • Fetal monitoring

  • Newborn Baby Transport Pod

Emergency and Non-Emergency Interfacility Transports

AAS provides both ALS and intermediate life-support medical transports throughout the entire state of New Mexico. Transports can be from hospital to hospital, hospital to home, or hospital to care facility. AAS works closely with specialty care facilities, including nursing homes and rehab centers throughout New Mexico. Additionally, our Critical Care Transport team is available for transfers for patients with the following needs or conditions:

  • Patients requiring transport when air transport is not available

  • Transfers to the ICU, CCU, PICU, MICU, TSI or NSI

  • Multi-system trauma needing transport to definitive care

  • IV medication infusion that may require dosing adjustments

  • Patients with invasive lines

  • High-risk obstetric patients

  • Pediatric patients at risk of cardiopulmonary or respiratory failure

To schedule any of these types of transport, contact the Communication Center at 

.

Albuquerque Ambulance Service Transfer Information Form/Physician Certification Statement

AAS Events Team

Albuquerque Ambulance Service (AAS) provides emergency medical support year-round for events of all types and sizes in Albuquerque and Bernalillo County. The AAS Events Team has specially trained medical professionals who can serve your event with teams on bicycles, as single paramedic providers, or in ambulances, depending on your needs. All teams are outfitted with specialized equipment and supplies, including advanced life support equipment, and maintain direct radio contact with the AAS Communication Center in case ambulance or fire department backup is required.

For more information or to schedule the Albuquerque Ambulance Service Events Team, please call 

 or .

Mobile Integrated Health Program

AAS has a robust Community Paramedic program, working in partnership with healthcare systems and insurance providers to help reduce emergency department visits and hospital admissions through proactive home visits. AAS Community Paramedics are specially-trained and provide education, assessments, and treatments aimed at helping patients manage their health at home. We work with hospice, home healthcare, and social service agencies to supplement and fill gaps in the healthcare delivery system. For more information about the Community Paramedic program, please call 

.

View our Community Report to learn more about the essential role we serve

Leadership Team

Chief: Julia Heinz, jheinz@phs.org EMS Medical Director: Dr. Ian Medoroimedoro@phs.org

Directors

Director of EMS Operations: Colin Garlie, cgarlie@phs.org Director of EMS Support Services: Shelby Steward, ssteward2@phs.org

Deputy Chiefs

Deputy Chief of System Status Management: Rachel Ortiz, rortiz7@phs.org Deputy Chief of 911 Operations: William Hay, whay@phs.org

Commanders

On duty Commanders may be contacted 24/7 at

Commander: Joe Barboa, jbarboa@phs.org Commander: Chance Echols, cechols@phs.org Commander: Kevin Ferguson, kferguson@phs.org Commander: Jennifer Higgins jhiggins3@phs.org Commander: Alex McCash, amccash2@phs.org Commander: Tracey Prinz, tprinz3@phs.org Commander: Doug Tokarski, dtokarsk@phs.org Commander: Rachel Watkins, rwatkins7@phs.org

Access Your Health Information

For secure online access to view test results, contact your provider, request medication renewals or schedule an appointment, sign up for a MyChart account today.

Take a Healthy Living Class

Our Community Health team offers a variety of free online and in-person classes on a wide range of topics including cooking, gardening and fitness.

Convenient Online Care When You Need It

Telehealth appointments are now available using video or online messaging services, giving you the flexibility to get care when you need it, safely and conveniently, without always needing to schedule an in-person visit.