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PNM Resources

Presbyterian is pleased to be a health partner with PNMR.

As a Presbyterian Health Plan member, you'll be connected to the coverage options, providers, healthcare facilities, and care services you and your family needs to stay healthy.

  • Annual preventive screening reminders and periodic wellness newsletters sent directly to you
  • No cost preventive care
  • Help with managing chronic conditions through Presbyterian Healthy Solutions, an innovative disease management program. Call 1-800-841-9705, Monday through Thursday, 8:00 a.m. to 5:00 p.m.
  • Direct access to medical advice 24 hours a day, 365 days a year through PresRN
  • Discounts from select providers for acupuncture, massage therapy, chiropractic care, vision services, and more
  • Access your health plan benefits and myChart with a PMG provider through myPRES any time, day or night
  • Our friendly, locally based Presbyterian Customer Service Center is completely dedicated to you and available to answer your benefit questions
  • Video Visits offer a new way to see a medical provider for non-emergency medical conditions via secure video through a smartphone, tablet or computer webcam. Schedule a video visit now
  • Online visit Powered by SmartExam, is an online service for members 18 years and older. This online questionnaire takes about 10 minutes for most conditions with a treatment plan ready in an hour or less. The service is available 24/7 with Presbyterian Medical Group providers responding between 7 a.m. and 6 p.m. weekdays and 8 a.m. and 3 p.m. weekends. Schedule an online visit now
  • Access to medical care 24 hours a day, 365 days a year through Get Care Today

Understand Your Coverage

The PNMR benefits documents provide detailed information on the coverage and payments required for each plan. Important information to check out includes:

  • Copayments required for the types of care visits you usually make.
  • Whether the plan covers your specific conditions or circumstances.

We want you to be informed and in control when it comes to your health plan. These documents provide you with the information you need to make smart decisions.

Benefit Summary

Summary of Benefits and Coverage

Summary Plan Description

Summary Plan Description on

Provider Directory

New Benefits

Fitness Pass

Access to more than 10,000 national, regional and local fitness, recreation and community centers for you and your enrolled dependents 18 and over for only $12.50/mo. per member.
Learn more about the Fitness Pass
Login to myPRES to enroll in Fitness Pass

Mail Service Pharmacy Benefit

Prescription drugs are covered thru Express Scripts. For questions/information about your prescription drug coverage, please contact Express Scripts at:
Customer Service:1-844-466-3803

Service Outside of New Mexico

To receive services outside of New Mexico, PNMR members can search for a doctor through our national network of medical providers or our national network of behavioral health providers.

National Network of Medical Providers
National Network of Behavioral Health Providers

Helpful Links

​​​​​Need Help?

Need Help Selecting a Provider?
Access to Care
505-923-7727 or 866-670-0602
Understand Your Benefits
505-923-7778 or 866-670-0603
505-213-0246 or 1-888-923-9550
Weekdays 7:00 a.m. - 6:00 p.m.

Issues or Concerns?

Have you had a problem with your coverage?