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Employer-Offered Plans
City of Rio Rancho

Employer-Offered Plans

Need Help?

Phone:

505-923-5678 or 1-800-356-2219

Fax:

505-213-0246 or 1-888-923-9550

TTY:

711

Email:

info@phs.org

Hours:

Weekdays 7:00 a.m. - 6:00 p.m.

Issues or Concerns?

Have you had a problem with your coverage?

Fraud & Abuse

Notices of Privacy Practices

City of Rio Rancho

​Presbyterian Health Plan, Inc. is pleased to be a health partner with the City of Rio Rancho. As a Presbyterian Health Plan member, you'll be connected to the coverage options, providers, healthcare facilities, and care services you and your family need to stay healthy.

  • Annual preventive screening reminders and periodic wellness newsletters sent directly to you

  • Help with managing chronic conditions through Presbyterian Healthy Solutions, an innovative disease management program. Call 1-800-841-9705, Monday through Thursday, 8:00 a.m. to 5:00 p.m.

  • Direct access to medical advice 24 hours a day, 365 days a year through PresRN

  • Discounts from select providers for acupuncture, massage therapy, chiropractic care, vision services, and more

  • Convenient Web-based services available through myPRES any time, day or night

  • Our friendly, locally based Presbyterian Customer Service Center is completely dedicated to you and available to answer your benefit questions

BENEFITS OVERVIEW

The City of Rio Rancho Benefits Overviews provides detailed information on the coverage and payments required at each specific deductible level. Important information to check out includes:

  • Copayments required for the types of care visits you usually make.

  • Whether the plan covers your specific conditions or circumstances.

  • Prescription coverage, especially if you are on an unusual drug.

After 7/1/2025 High Deductible Health Plan (HDHP) Summary of Benefits and Coverage (SBC)After 7/1/2025 Copay Plan Summary of Benefits and Coverage (SBC)
After 7/1/2024 High Deductible Health Plan (HDHP) Summary of Benefits and Coverage (SBC)After 7/1/2024 High Deductible Health Plan (HDHP) Summary Plan Description (SPD)After 7/1/2024 Copay Plan Summary of Benefits and Coverage (SBC)After 7/1/2024 Copay Plan Summary Plan Description (SPD)

PRESCRIPTION DRUG COVERAGE

The City of Rio Rancho's Presbyterian Health Plan includes prescription drug coverage through Express Scripts. Login to your account at http://www.express-scripts.com

For more information on prescription drug benefits, see Understanding Formularies Formulary Terms