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Phone:

505-923-5232 or 1-866-574-9567

TTY:

711

Email:

info@phs.org

Hours:

Weekdays 7:00 a.m. - 6:00 p.m.

Issues or Concerns?

Have you had a problem with your coverage?


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University of New Mexico

Presbyterian Health Plan, Inc. is pleased to be a health partner with the University of New Mexico.

As a Presbyterian Health Plan member, you'll be connected to the coverage options, providers, healthcare facilities, and care services you and your family need to stay healthy.​

  • Annual preventive screening reminders and periodic wellness newsletters sent directly to you

  • Help with managing chronic conditions through Presbyterian Healthy Solutions, an innovative disease management program. Call 1-800-841-9705, Monday through Thursday, 8:00 a.m. to 5:00 p.m.

  • Direct access to medical advice 24 hours a day, 365 days a year through 

    PresRN

  • Discounts from select providers for acupuncture, massage therapy, chiropractic care, vision services, and more

  • Convenient Web-based services available through myPRES any time, day or night

  • Our friendly, locally based Presbyterian Customer Service Center is completely dedicated to you and available to answer your benefit questions


BENEFITS SUMMARY

A brief overview of the plans is included in the Benefits Summary.

Non-Medicare

  • 2025-2026 UNM Participant Benefit Booklet
  • 2025-2026 UNM Summary of Benefits and Coverage (SBC)
  • 2025-2026 UNM Schedule of Benefits (SOB)

Medicare

  • 2026 Senior Care HMO-POS UNM Premier and Select Summary of Benefits
  • 2026 UNM Premier & Select Employer Group Evidence of Coverage (EOC)
  • 2026 UNM Premier Employer Group Annual Notice of Changes (ANOC)
  • 2026 UNM Select Employer Group Annual Notice of Changes (ANOC)

PRESCRIPTION DRUG COVERAGE

University of New Mexico's Presbyterian Health Plan includes prescription drug coverage through CVS Caremark. Login to your account at www.caremark.com CVS Caremark Phone: 1-877-745-4394


SERVICE OUTSIDE OF NEW MEXICO

Presbyterian members receive in-network benefits outside of New Mexico with our collaboration with Aetna Signature Administrators® to offer access to Aetna’s PPO network with more than 1.5 million participating physicians and ancillary providers, including over 6,000 hospitals. To search for providers in the national network please use the link below.

  • National Network of Medical Providers
  • National Network of Behavioral Health Providers
  • Understand Your Health Benefits on Foreign Travel

Synapticure

Presbyterian is proud to partner with Synapticure to provide specialized virtual neurology care that brings expert support directly to members and their caregivers, without the need for frequent travel or long wait times. This program is offered to Presbyterian Senior Care (HMO-POS) UNM Premier and Select Presbyterian Health Plan members at no additional cost to you.

Watch a video and learn more

  • Synapticure Flyer