Española, N.M. – In recognition of its commitment to quality care and patient experience, Presbyterian Espanola Hospital (PEH) has earned two awards from HealthInsight New Mexico.
PEH was one of eight New Mexico hospitals to earn the 2018 HealthInsight Hospital Quality Award. HealthInsight Quality Award hospital recipients are recognized for their high performance on quality of care outcome measures and patient satisfaction. They were selected based on national rankings in three categories: the results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, a national survey of patients' experience of hospital care; healthcare-associated infections; and readmissions. The individual measures were combined into a single weighted composite ranking. Hospitals at or above the top 25th percentile nationally on this combined ranking received the award.
In addition, PEH was one of three 2018 HealthInsight Hospital Quality Award winners also recognized with HCAHPS Performance Recognition Certificates at the New Mexico Hospital Association Annual Meeting in Albuquerque on September 26, 2018. HCAHPS certificates were awarded to hospitals that demonstrated high-quality performance for providing patients with an excellent experience of hospital care. Hospitals in this category ranked at or above the 75th percentile nationally on the HCAHPS survey.
"At Presbyterian Espanola Hospital, our care teams are always looking for new ways to improve the experience of our patients," said Brenda Romero, hospital chief executive. "We appreciate these awards from HealthInsight New Mexico; they recognize the commitment that our staff and clinicians make to improve the health of our community."
Presbyterian Española Hospital
Presbyterian Española Hospital has been owned and managed by Presbyterian Healthcare Services since 1977. This partnership is dedicated to improving the health of individuals, families and communities in Española and Rio Arriba County. Presbyterian Española Hospital and Presbyterian Healthcare Services operate a hospital, a primary care and specialty clinic, sleep disorder center, community-based programs, outpatient rehabilitation services and home healthcare services in Rio Arriba County. Presbyterian Española Hospital is one of eight hospitals run by Presbyterian, which also has a statewide health plan and a growing multi-specialty medical group.