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Health Plan Renewal Information

​​​For Individual and Family Plans

Individual and Family health plan members will receive information on how to renew in the mail. During open enrollment, members can change benefits, add or change dependents, and so on.

For Employer-Offered Plans

Your employer determines when your group's renewal period will happen. Renewals often take place once a year. This is also when your employer will review the health plans they offer. Your employer will finalize your group's renewal and choose an open enrollment period. Your employer will let you know you can renew and what your plan choices are. Please talk with your employer for more information.

For Centennial Care Medicaid

Coverage for most Centennial Care programs must be renewed every 12 months. About 4–6 weeks before your renewal is due, the Human Services Department (HSD) will send you a letter telling you that it's time for you to renew your coverage. Report any changes you have in address, income, family size or other insurance coverage to HSD. HSD will let Presbyterian Health Plan know about these changes.

For Presbyterian Senior Care (HMO) & MediCare PPO

Your Medicare Advantage plan renewal or Annual Election Period (AEP) occurs every year beginning October 15. To help with your renewal, you will receive an Annual Notice of Change (ANOC) packet by mail at the end of September that outlines changes, if any, in the plan benefits and costs, like your monthly premium and what you pay for covered services. If you decide you want to stay in the plan you are currently enrolled in, you do not have to do anything. If you do want to make a plan change, you have between October 15 and December 7 to make that change.

You can also view the Annual Notice of Change Benefits Information video.

Understanding Your Health Plan Options and Resources

Insurance can be one of the most confusing parts of healthcare. We want you to feel confident in your choices and to understand how to best use your plan benefits. That’s why we provide you with resources to help you make the most informed decisions for you and your family.

Learn more by visiting our Understanding Health Insurance page.

Need Help?

505-923-5678 or 1-800-356-2219
7:00 a.m. - 6:00 p.m.
myPRES Assistance
505-923-5590 or 1-866-861-7444
505-923-5570 or 1-866-221-9679

We have free interpreter services to answer any questions you may have about our health or drug plan. Call us at 1-855-592-7737 (TTY 711).

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