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Caregiver Support

Tools & Resources

Caregiver Support

Presbyterian Health Plan partners with Trualta to deliver needed resources to caregivers.

What is Trualta?

Trualta is a caregiver support platform, available 24/7 at no cost, that provides access to education and online community resources. Trualta offers one-on-one personalized coaching, online support groups and chat rooms, and practical education that is available in both English and Spanish.

Who can use Trualta?

Trualta is available to caregivers who provide support to Presbyterian Health Plan members and to Presbyterian Health Plan members who serve in a caregiver capacity. A caregiver is anyone who provides care and support to individuals who need assistance due to age, illness, disability, or other health conditions. Caregivers can be family members, friends, or professional healthcare workers.

What can I use the Trualta platform for?

The platform helps caregivers navigate the challenges of caring for a loved one by offering support in several ways:

  • Communication: Trualta can enhance communication and understanding between formal healthcare providers and family caregivers, leading to a more coordinated care approach.

  • Education and Training: Trualta provides courses and tutorials to teach caregivers how to handle challenges that come with caregiving.

  • Personalized Support: The platform tailors content to caregivers’ unique situations, offering customized solutions and advice.

  • Practical Tools: Trualta provides caregivers with checklists, schedules, and communication tips that can make daily caregiving tasks more manageable.

  • Wellness Resources: Caregivers have access to resources that promote their own well-being, recognizing that caregiver health is vital to providing care.

With the right knowledge and support, Trualta can help minimize hospital visits, decrease caregiver burnout, and enhance the care available to members.

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