Presbyterian
Tools & Resources
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Tools & Resources

Need Help?


Phone:

or

TTY: 711

Email: info@phs.org

Hours: Monday-Friday 7:00 a.m. - 6:00 p.m.

myPRES Assistance Phone:

or

PresRN:

or

We have free interpreter services to answer any questions you may have about our health or drug plan. Call us at

(TTY 711).

Helpful Resources


Understanding Healthcare Costs

How Does the Affordable Care Act (ACA) Affect Me?

Glossary of Healthcare Terms

Have Feedback?


Not finding something you need from our website?

Email us at feedback@phs.org 

Member Tools & Resources Information

Presbyterian Health Plan aims to give you with everything you need to make your healthcare experience easy. If you cannot find something, let us know at feedback@phs.org.

myPRES MEMBER & PATIENT PORTAL

It is important to create your account at myPRES, where you can review claims, view your Presbyterian Health Plan coverage, order an ID card, and more. myPRES also has helpful features for Presbyterian patients, such as emailing your care team and paying your medical bills. All of this makes it easier for you to manage your healthcare needs.

REGISTER FOR myPRES
PRESBYTERIAN HEALTH PLAN PROVIDER DIRECTORY

As a Presbyterian Health Plan member, you have access to more than 17,000 providers in more than 500 locations statewide and bordering communities. Search the most current list of in-network providers and facilities using criteria such as name, gender, location or specialty

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PRIOR AUTHORIZATIONS

Presbyterian Health Plan requires prior authorizations for specific services and medications. Learn more about when a prior authorization is needed. 

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HEALTH PLAN FORMS & DOCUMENTS

Need to find a form? Want to look up information related to your coverage? From drug formularies (drug lists) to claim submission forms, Health Plan Forms & Documents is filled with useful documents that you need to better understand and manage your plan.

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GETTING STARTED AS A NEW MEMBER

Whether you've just enrolled in one of our plans or are using it for the very first time, we can help you make the most of the tools and resources that are available to you as a Presbyterian Health Plan member. 

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MEMBER ID CARD

You can view, fax, or email your member ID card straight from your phone, computer, or tablet. 

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PRESCRIPTION PHARMACY INFORMATION AT A GLANCE

Prescription medication is important to our members. Get quick links to formularies (drug lists) and information about participating pharmacies. 

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SCHEDULE A VIDEO VISIT

See a doctor when your regular doctor isn't available. Talk with a medical provider day or night using your smartphone, tablet, or computer webcam.

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PAPERLESS E-DELIVERY OPTIONS

Paperless e-Delivery is a convenient way to receive email notifications as soon as important health plan or medical documents are available. Learn how to sign up.

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WELLNESS AND HEALTH INFORMATION

Everyone deals with life's ups and downs. Your health should not be one of them. Presbyterian offers many resources that will help you and your family live the healthiest life possible.

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HEALTH PLAN RENEWAL INFORMATION

It's that time of year again—and you want to enroll in another Presbyterian Health Plan. Find the vital information you need to renew your existing plan or update coverage with a new plan for next year. 

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YOUR CARE, YOUR CHOICE

We believe that the cost and convenience of care is a priority, and we want to make it more affordable and accessible for you wherever possible. 

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PRESBYTERIAN HEALTH PLAN NEWSLETTERS

Stay up to date about everything that you need to know with the latest member news and information from Presbyterian. We make sure that you know about all the resources available to you. 

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CAREGIVER SUPPORT

Caregivers have no cost access to Trualta, an online portal designed for families caring for aging loved ones. Find resources for reducing stress, skills-based training, and support groups for caregivers.

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Not Sure What a Healthcare Term Means?

BROWSE OUR GLOSSARY

Have Other Questions About Being a Member?

VISIT OUR FAQ SITE