myPRES Login
Presbyterian
  • Find a Doctor
myPRES Login
Tools & Resources

Need Help?


Phone: 505-923-5678 or 1-800-356-2219

TTY: 711

Email: info@phs.org

Hours: Monday-Friday 7:00 a.m. - 6:00 p.m.

myPRES Assistance Phone: 505-923-5590 or 1-866-861-7444

PresRN: 505-923-5570 or 1-866-221-9679

We have free interpreter services to answer any questions you may have about our health or drug plan. Call us at 1-855-592-7737 (TTY 711).

Helpful Resources


Understanding Healthcare Costs

How Does the Affordable Care Act (ACA) Affect Me?

Glossary of Healthcare Terms

Wellness & Health Information

Presbyterian Health Plan’s (PHP) commitment to your best health includes tools and resources that will:

  • Empower you to stay healthy and to take control of your health

  • Partner with you to help regain your health in times of new or potential (emerging) risks

  • Support you when your health is most at risk

PHP’s helpful resources include self-management tools and programs, to better serve you in all stages of your health.

GET CARE

PHP is committed to helping you find the right care, at the right place, and at the right time. Before you go to the emergency room, you have options..

Learn more about urgent care options

Learn more about virtual care options

Not sure if you should seek help? Call PresRN Nurse Advice Line

Manage your health with the myPRES member portal

Need a doctor or clinic? Click here for Provider, Facility, and Pharmacy Directory


PREVENTIVE CARE

Our preventive healthcare guidelines list the regular checkups, screening tests and shots you and your family should have and at what ages you should have them. Preventive healthcare guidelines are based on expert advice from providers for keeping children and adults healthy. Check your member handbook or benefit guide for more information.

  • Turquoise Care Member Handbook
  • Turquoise Care Benefit Guide

Below are the links to the most current versions of our preventive healthcare guidelines.

CHILDREN AND ADOLESCENT GUIDELINES

PHP values the health of all children. To be sure your child gets good care, we are part of the federal government program Early and Periodic Screening, Diagnostic and Treatment (EPSDT). EPSDT includes Tot-to-Teen Health Checks (routine well-child checkups). Tot-to-Teen Health Checks include immunizations (shots) and other preventive care for children and young people up to age 21. Preventive healthcare and routine well-child checkups may help avoid serious illness.

Online Health Information about Children

  • EPSDT
  • American Academy of Pediatrics Bright Futures Guidelines
  • American Academy of Pediatrics Bright Futures Checkups and Screenings
  • Centers for Disease Control (CDC) Immunization Schedules

ADULT GUIDELINES

Adult preventive care includes regular visits with your provider and completing the recommended screenings. These may include:

  • A review of your medical, social, and behavioral health history (mental health, fall risk, bladder health, staying active and strong)

  • Immunizations (shots)

  • Tests and screenings (blood pressure, weight, depression, intimate partner abuse, osteoporosis, etc.)

  • Cancer screenings (breast cancer, colorectal cancer, cervical cancer)

  • Counseling or referrals for unhealthy alcohol use, substance use, tobacco cessation, depression, healthy weight, healthy activity, etc.

More details about adult preventive care guidelines

Online Health Information about Adults

  • U.S. Preventive Services Task Force, Grades A&B
  • The Centers for Disease Control and Prevention (CDC) Vaccines

PREGNANCY GUIDELINES

See your provider as soon as you think you might be pregnant. Preventive care can help you have a healthy pregnancy and healthy baby. You will need to see your provider often during your pregnancy. They will tell you how often you should get care after your first visit.

For help with making an appointment with a provider for pregnancy or postpartum care, call (505) 923-2008 or 1-888-977-2333, TTY 771.

Ouma Health

Virtual visits are available from Ouma Health for your first pregnancy visit, prenatal or postpartum counseling, substance use treatment, and for visits after your delivery for follow-up care or with lactation specialists for breastfeeding assistance. Ouma virtual appointments are available to Presbyterian Turquoise Care members and Presbyterian Commercial plan members.

To schedule a virtual appointment during pregnancy or up to one year postpartum, visit https://oumahealth.com/eligibility.

Online Health Information about Pregnancy
  • U.S. Preventive Services Task Force, Grades A & B
Pregnancy and Newborn Resources
  • 24/7 PresRN nurse advice line for help any time of the day or night. Call (505) 923-5677 or 1-888-730-2300, TTY 711

  • Transportation services to and from your provider visits through a smartphone app or by calling (505) 923-5200 or 1-888-977-2333, TTY 711 Learn more

  • Help with making your doctor’s appointments by calling (505) 923-2008 or 1-888-977-2333, TTY 711

  • Access to in-person and virtual prenatal classes through Presbyterian Hospital Find a class

Advance Directives

An advance directive is a legal document informing others of your healthcare choices. It explains what medical support you want, or do not want, if you become seriously ill. It is only used when you are not able to speak for yourself.

Learn more about Advance Directives

Create an electronic Advance Directive (eAD) here

Wellness Resources and Programs

Presbyterian Community Health Wellness Connection Center can help connect you and your family members to no-cost classes and programs for healthy living, including:

  • Learning how to cook healthy meals and how to eat healthier

  • Fun and effective physical activity classes such as yoga and strength building

  • Classes that may help improve social and emotional wellness

  • Sessions for diabetes education and self-management

  • Some resources are also available for families

As always:

  • No insurance is needed

  • All ages are welcome

  • Classes may be available in Spanish

  • It’s easy and provided at no cost

  • Ask your provider or contact the Wellness Connection Center to enroll

Presbyterian Community Health Class Schedule

Call the Presbyterian Wellness Connection Center at 1-888-320-1762.

Diabetes Self-Management Education and Support (DSMES)

If you are newly diagnosed with diabetes, caring for someone with diabetes or needing additional support managing diabetes, you can enroll in Diabetes ReCHARGE, a free virtual and hybrid program for adults with diabetes. The program offers group and individual education and support.

Presbyterian Community Health Class Schedule

Call the Presbyterian Wellness Connection Center at 1-888-320-1762.


REWARDS PROGRAMS

Rewards can be earned by making good choices for your health.

Turquoise Rewards

A rewards program gives Turquoise Care members points for making positive health choices. You can use reward points to shop for hundreds of fun, healthy items in the Turquoise Rewards catalog.

Learn more about Turquoise Rewards

To see eligible activities and spend your reward points, visit turquoiserewards.com.

  • Turquoise Rewards

Young Adult Annual Well Care Visit

Young adults age 18-21 years old can earn up to $100 in Turquoise Rewards by completing their annual well-care visits with a primary care provider or OB/GYN.

For questions or help scheduling, call (505)-923-2007.

Learn more about Turquoise Rewards

Presbyterian Pregnancy Passport

A program for soon-to-be parents that offers rewards for going to prenatal and postpartum appointments. Presbyterian Pregnancy Passport is available to Presbyterian Turquoise Care members.

Learn more about the Presbyterian Pregnancy Passport

Well Baby Bonuses

A no-cost program that offers rewards for taking your baby to their well-baby checkups. Well Baby Bonuses is available to members of Presbyterian Turquoise Care.

Learn more about Turquoise Care Well Baby Bonuses


WELLNESS INFORMATION

Wellness information and tools can help you stay healthy. Learn more about your health, including programs, services, and a health library.

Healthwise by WebMD

Healthwise by WebMD is Presbyterian Health Plan’s online health library. It is a health education platform that provides easy-to-understand information about medical conditions, medications, procedures, and wellness.

  • More details about using the Healthwise by WebMD health education tool

Wellness at Work

Wellness at Work is an online tool for Commercial members. It is your personal well-being portal that gives access to:

  • Health check assessment

  • Well-being journeys

  • Healthy habit tracking

  • Healthy recipes

  • Sleep guides

  • And more

Log in now for more details about Wellness at Work

Health Education and Resources

Easy-to-understand health resources and information available for members.

  • More details about how to fight the flu
  • More details about well-child visits for children 3 to 17 years old
  • Oral health tips for children
  • More details about taking care of your diabetes
  • More details about why you should get a mammogram today

Behavioral Health Resources

  • Learn about Turquoise Care behavioral health resources
  • Learn about Commercial and Medicare behavioral health resources

Question Persuade Refer Classes

Presbyterian Health Plan offers Question Persuade Refer (QPR) classes to members at no cost. QPR is a response to help someone who is having suicidal thoughts. QPR’s mission is to decrease suicidal actions and save lives through proven training. Suicide is a big concern and can increase from life stressors. Education will help people of all backgrounds make a positive difference. For more details or to enroll in a class, email Jenna Woodward at jwoodward4@phs.org.

  • Learn more about QPR

COMMUNITY HEALTH RESOURCES

Information about current community resources, including health, wellness, and education classes and programs and social needs support (food, housing, programs, services).

Share New Mexico

New Mexico's largest resource directory. It is designed to help individuals, non-profits, and government organizations find and offer vital community health resources, social services, and grant funding opportunities across the state. Find resources by location or topic.

  • Learn more about Share New Mexico

Presbyterian Community Health

Community Health is the bridge between healthcare and community. It helps to better understand health, support the conditions to thrive, and reduce inequities. In alignment with the health needs of each community we serve, Presbyterian is focusing on three core priorities that help build conditions to thrive: Connections to Care, Healthy Lifestyle, and Healthy Communities.

Learn more about Presbyterian Community Health