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Health & Wellness Information

Presbyterian Health Plan’s (PHP) commitment to your best health includes tools and resources that will:

  • Empower you to stay healthy and well and to take control of your health.
  • Partner with you to help regain your health in times of new or potential (emerging) risks.
  • Support you when your health is most at risk.

Presbyterian Health Plan offers helpful resources, including self-management tools and programs, to better serve you in all stages of your health.


EMPOWER ME

Get Care Today

Presbyterian Health Plan is committed to helping you find the right care, at the right place, and at the right time. Before you go to the emergency room, you have options.

Find care options by your insurance provider or preferred service

Non-Emergency Care Options

These non-emergency care options give you information to help with your healthcare decision.

Review non-emergency care options


Preventive Care

Our preventive healthcare guidelines list the regular checkups, screening tests and shots you and your family should have and at what ages you should have them. Preventive healthcare guidelines are based on expert advice from providers for keeping children and adults healthy. Check your member handbook or benefit guide for more information. Below are the links to the most current versions of our preventive healthcare guidelines.

CHILDREN AND ADOLESCENT GUIDELINES

Presbyterian values the health of all children. To be sure your child gets good care, we are part of the Federal Government program called Early and Periodic Screening, Diagnostic and Treatment (EPSDT). EPSDT includes Tot-to-Teen Health Checks (routine well-child checkups). Tot-to-Teen Health Checks include immunizations (shots) and other preventive care for children and young people up to age 21. Preventive healthcare and routine well-child checkups may help avoid serious illness.

Online Health Information about Children

ADULT GUIDELINES

Adult preventive care includes regular visits with your provider. These visits may include:

  • A review of your medical, social and behavioral health history.
  • Immunizations (shots).
  • Tests and screenings (blood pressure, weight, depression, cancer, infections, intimate partner abuse, osteoporosis, etc.).
  • Counseling or referrals for unhealthy alcohol use, substance use, tobacco cessation, depression, healthy weight, healthy activity, etc.

Online Health Information about Adults

PREGNANCY GUIDELINES

See your provider as soon as you think you might be pregnant. Preventive care can help you have a healthy pregnancy and healthy baby. You will need to see your provider often during your pregnancy. They will tell you how often you should get care after your first visit.

Online Health Information about Pregnancy

Advance Directives

An advance directive is a legal document informing others of your healthcare choices. It is only used when you are not able to speak for yourself. It also explains what medical support you want, or do not want, if you become seriously ill.

Learn more about Advance Directives

Wellness Referral Center

Presbyterian Community Health’s Wellness Referral Center offers no-cost programs for chronic disease prevention and management, including programs focused on:

  • Access to healthy foods, learning how to cook healthy meals and how to eat healthier.
  • Fun and effective physical activity classes such as yoga, strength building and Zumba.
  • Classes that may help improve social and emotional wellness.

As always:

  • No insurance is needed
  • All ages are welcome
  • Classes may be available in Spanish.
  • It’s easy and provided at no cost!

Several resources are also available for families and kids.

Ask your provider today!


Rewards Program

Rewards can be earned by making good choices for your health.

Centennial Rewards

A rewards program providing Centennial Care members with points for making positive health choices.

Learn more about Centennial Rewards

Baby Benefits

A program for soon-to-be mothers that offers rewards for attending prenatal and postpartum appointments. Baby Benefits is available to Presbyterian Centennial Care, City of Albuquerque and County of Bernalillo members.

Learn more about Centennial Care Baby Benefits


SafeLink Wireless®

SafeLink Wireless is a Federal LifeLine Program available to anyone who meets the qualifications. Centennial Care members automatically qualify at no additional cost.

Qualifying members are eligible to receive a smartphone that includes monthly:

  • Data
  • Unlimited Text
  • Monthly Minutes

SafeLink Wireless Postcard
Learn more about SafeLink


Health Education

Information about common health topics and wellness tools

Wellness Information

Wellness information and tools to help you stay healthy. Find information about your health, including programs, services and a health library.

Learn how to login to the Health Education Tool
Login to myPRES to access the Health Education Tool

Wellness at Work

Wellness at Work is an online tool for Commercial and Medicare members. It is used to access health assessments, a health library, workshops and other health resources.

Log in now

Health Education and Resources

Easy-to-understand health resources and information for members.

Learn how to Fight the Flu

Well-Child Visits are available for children 3 to 17 years old.
Learn more about Well-Child Visits

Annual Dental Visits are available for children 2 to 20 years old.
Learn more about Children’s Dental Health

Taking Care of Your Diabetes

Behavioral Health Resources

Centennial Care Behavioral Health Resources
Commercial and Medicare Behavioral Health Resources

Mental Health First Aid Courses

Presbyterian Health Plan offers Mental Health First Aid (MHFA) classes available to members at no cost. The classes are presented by Zoom, so you can learn from your home. Classes go over how to create and apply a Mental Health First Aid action plan in situations like:

  • Helping someone with a panic attack.
  • Helping someone with suicidal thoughts.
  • Helping someone suffering from an overdose.

The class is a blend of working on your own and four hours of online learning working with other members. For more details or to enroll in a class, call Nelson Simpson at 505-288-4211.

Learn more about Mental Health First Aid

Question Persuade Refer Classes

Presbyterian Health Plan offers Question Persuade Refer (QPR) classes to members at no cost. QPR is a response to help someone who is having suicidal thoughts. QPR’s mission is to decrease suicidal actions and save lives through proven training. Suicide is a great concern and can increase from life stressors. Education will help people of all backgrounds make a positive difference. For more details or to enroll in a class, call Nelson Simpson at 505-288-4211.

Learn more about QPR


Community Health Resources

Information about current community resources, including health, wellness, education classes and programs and social needs support (food, housing, programs, services).

Share New Mexico

New Mexico's largest resource directory. Find resources by location or topic.

Learn more about Share New Mexico

Presbyterian Community Health

In alignment with the health needs of each community we serve, Presbyterian has decided to focus on the four core priorities that help build conditions to thrive: Behavioral Health, Social Determinants of Health, Access to Healthcare, and Healthy Eating and Active Living.

Learn more about Presbyterian Community Health
For upcoming events visit our Events web page

PARTNER WITH ME

Clickotine

Clickotine is a behavior change program to help members stop tobacco use and/or smoking. This program is available as a smartphone app.

Download the app if you’re ready to quit


Talkspace

Talkspace is a texting therapy service currently available to Commercial members. The service gives you access to a behavioral health therapist. This program can help treat common issues, such as depression, anxiety, substance use, stress, grief and relationship challenges.

Get started
Learn more about Talkspace


On To Better Health

Online and smartphone app offering self-help tools and resources, available 24/7, that are proven to help you feel healthier. The tools are easy to use, confidential and available anytime. Topics include depression, insomnia, chronic pain, addictions and anxiety.

Get started
Learn more about On to Better Health


Community Health Workers and Representatives

Community Health Workers and Representatives help members navigate the healthcare system, get set up with appropriate services, and provide health advocacy. Available to Presbyterian Centennial Care, Presbyterian Dual Plus (HMO D-SNP) and IBAC members. For more information, please call (505) 923-8567, or email chwincomingdocuments@phs.org.

Learn more about what a Community Health Worker can do for you


Peer Support Specialist

Certified Peer Support Workers (CPSWs) help support Centennial Care members who are on the journey of recovery from substance use or mental health challenges. Recovery is possible. CPSWs are people in recovery trained to assist members in reaching their next level of wellness.

Learn more about recovery programs and peer support resources


Diabetes Prevention Program

The Diabetes Prevention Program can help you lose weight, become more active and may prevent or delay the onset of type 2 diabetes.

All Presbyterian Health Plan Members

A list of Diabetes Prevention Programs in New Mexico can be found on the State of New Mexico Department of Health’s Path to Health website.

Learn more about Diabetes Prevention Programs in New Mexico


Healthplex

The Healthplex is a gym and fitness center available to Presbyterian Health Plan members and the community.

Learn more about the Healthplex and current operating hours


SilverSneakers®

A fitness program for Presbyterian Medicare members. SilverSneakers® includes access to participating gym and fitness centers.

SilverSneakers® program flyer
Learn more about the SilverSneakers® program


Presbyterian Senior Connection

Presbyterian Senior Connection gives you a variety of health promotion, educational, and social opportunities. These include education series, physical activity programs, senior services, sun tours and local business discounts.

Learn more about Presbyterian Senior Connection


Care Coordination

Care coordination helps coordinate your healthcare needs, whether you are in the hospital or at home. Care Coordinators work with you to create a plan to help you get the care you need. This is for members with chronic long-term, complex, or behavioral health needs. The level of care coordination you receive depends on your needs.

Care Coordination Referral form


Healthy Solutions

The Healthy Solutions health coaching program assists Presbyterian Health Plan members with managing their asthma, coronary artery disease, diabetes or hypertension. A licensed nurse works with you to gain a better understanding of your condition, establish self-management goals and provides coaching for lifestyle modifications. The Healthy Solutions team works with the member to adopt healthy behaviors such as eating healthy, being active, monitoring the condition, medication adherence and reducing risk to improve health outcomes. The program is available at no additional cost to Presbyterian Health Plan members 18 years old or older.

Learn more about Healthy Solutions
Learn more about Healthy Solutions, Spanish

SUPPORT ME

Long Term Services & Supports

A variety of services which help meet both the medical and non-medical needs of members with a chronic illness or disability who cannot care for themselves for long periods.

Learn more about Long Term Services & Supports


Transition of Care

A variety of services to ensure that members who are transitioning to Presbyterian Health Plan continue with the care they need. With this service, we coordinate your care, help you access care, and assist you in accessing other needed services.

Transition of Care Request form


New Mexico Crisis and Access Line

A community resource with licensed counselors available 24/7. They can be reached at 1-855-662-7474 (1-855-NM Crisis). They are available for emotional crisis, mental health or substance use concerns.

Find a Crisis Support Center



Need Help?

Phone:
505-923-5678 or 1-800-356-2219
TTY:
711
Email:
info@phs.org
Hours:
Monday-Friday
7:00 a.m. - 6:00 p.m.
myPRES Assistance
Phone:
505-923-5590 or 1-866-861-7444
PresRN:
505-923-5570 or 1-866-221-9679

We have free interpreter services to answer any questions you may have about our health or drug plan. Call us at 1-855-592-7737 (TTY 711).

Issues or Concerns?

Have you had a problem with your Medicaid coverage or suspect fraud?