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Wellness & Health Information

Presbyterian Health Plan’s (PHP) commitment to your best health includes tools and resources that will:

  • Empower you to stay healthy and well and to take control of your health.
  • Partner with you to help regain your health in times of new or potential (emerging) risks.
  • Support you when your health is most at risk.

Presbyterian Health Plan offers helpful resources, including self-management tools and programs, to better serve you in all stages of your health.


Get Care Today

Presbyterian Health Plan is committed to helping you find the right care, at the right place, and at the right time. Before you go to the emergency room, you have options.

Preventive Care

Our preventive healthcare guidelines list the regular checkups, screening tests and shots you and your family should have and at what ages you should have them. Preventive healthcare guidelines are based on expert advice from providers for keeping children and adults healthy. Check your member handbook or benefit guide for more information. Below are the links to the most current versions of our preventive healthcare guidelines.


Presbyterian values the health of all children. To be sure your child gets good care, we are part of the Federal Government program called Early and Periodic Screening, Diagnostic and Treatment (EPSDT). EPSDT includes Tot-to-Teen Health Checks (routine well-child checkups). Tot-to-Teen Health Checks include immunizations (shots) and other preventive care for children and young people up to age 21. Preventive healthcare and routine well-child checkups may help avoid serious illness.

Online Health Information about Children


Adult preventive care includes regular visits with your provider. These visits may include:

  • A review of your medical, social and behavioral health history.
  • Immunizations (shots).
  • Tests and screenings (blood pressure, weight, depression, cancer, infections, intimate partner abuse, osteoporosis, etc.).
  • Counseling or referrals for unhealthy alcohol use, substance use, tobacco cessation, depression, healthy weight, healthy activity, etc.

Online Health Information about Adults


See your provider as soon as you think you might be pregnant. Preventive care can help you have a healthy pregnancy and healthy baby. You will need to see your provider often during your pregnancy. They will tell you how often you should get care after your first visit.

Online Health Information about Pregnancy

Advance Directives

An advance directive is a legal document informing others of your healthcare choices. It explains what medical support you want, or do not want, if you become seriously ill. It is only used when you are not able to speak for yourself.

Learn more about Advance Directives

Wellness Referral Center

Presbyterian Community Health’s Wellness Referral Center offers no-cost programs for chronic disease prevention and management through the Wellness Referral Center and other Community Health Virtual Classes, including programs focused on:

  • Access to healthy foods, learning how to cook healthy meals and how to eat healthier
  • Fun and effective physical activity classes such as yoga, strength building and Zumba
  • Classes that may help improve social and emotional wellness

As always:

  • No insurance is needed
  • All ages are welcome
  • Classes may be available in Spanish
  • It’s easy and provided at no cost

Several resources are also available for families and kids.



Clickotine is a behavior change program to help members stop tobacco use and/or smoking. This program is available as a smartphone app.

More details about Clickotine:


Talkspace is a texting therapy service currently available to Commercial members. The service gives you access to a behavioral health therapist. This program can help treat common issues, such as depression, anxiety, substance use, stress, grief and relationship challenges.

On To Better Health

On To Better Health is an online and smartphone app offering self-help tools and resources, available 24/7, that are proven to help you feel healthier. The tools are easy to use, confidential and available anytime. Topics include depression, insomnia, chronic pain, addictions and anxiety.

Community Health Workers and Representatives

Community Health Workers (CHW) and Representatives (CHR) are frontline public health workers who work in the communities where they live. In their role, CHWs/CHRs serve as a link between health/social services and the community. This is done by helping members navigate the healthcare system, get set up with appropriate community services, and provide health advocacy using cultural humility in their service delivery. Available to Presbyterian Centennial Care, DSNP and IBAC members. For more information, email

More details about what a Community Health Worker can do for you

Peer Support Specialist

Certified Peer Support Workers (CPSWs) help support Centennial Care members who are on the journey of recovery from substance use or mental health challenges. Recovery is possible. CPSWs are people in recovery trained to assist members in reaching their next level of wellness.

Learn more about recovery programs and peer support resources

Diabetes Prevention Program

The Diabetes Prevention Program can help you lose weight, become more active and may prevent or delay the onset of Type 2 Diabetes.

Presbyterian Health Plan Members

A list of Diabetes Prevention Programs in New Mexico can be found on the State of New Mexico Department of Health’s Path to Health website.

Learn more about Diabetes Prevention Programs in New Mexico


The Healthplex is a gym and fitness center available to Presbyterian Health Plan members and the community.

Learn more about the Healthplex and current operating hours


SilverSneakers is a fitness program for Presbyterian Medicare members. SilverSneakers includes access to participating gym and fitness centers.

Presbyterian Senior Connection

Presbyterian Senior Connection gives you a variety of health promotion, educational, and social opportunities. These include education series, physical activity programs, senior services, sun tours and local business discounts.

Learn more about Presbyterian Senior Connection

Care Coordination

Care coordination helps coordinate your healthcare needs, whether you are in the hospital or at home. Care Coordinators work with you to create a plan to help you get the care you need. This is for members with chronic long-term, complex, or behavioral health needs. The level of care coordination you receive depends on your needs.

Complete the Care Coordination referral form

Healthy Solutions

The Healthy Solutions disease management coaching program assists Presbyterian Health Plan members with managing their asthma, coronary artery disease, diabetes, or hypertension. A licensed nurse works with you to gain a better understanding of your condition, establish self-management goals and provides coaching for lifestyle modifications. The Healthy Solutions team works with the member to adopt healthy behaviors such as eating healthy, being active, monitoring the condition, medication adherence and reducing risk to improve health outcomes. The program is available at no additional cost to Presbyterian Health Plan members 18 years old or older.


Long Term Services & Supports

A variety of services which help meet both the medical and non-medical needs of members with a chronic illness or disability who cannot care for themselves for long periods.

More details about Long Term Services & Supports

Transition of Care

A variety of services to ensure that members who are transitioning to Presbyterian Health Plan continue with the care they need. With this service, we coordinate your care, help you access care, and assist you in accessing other needed services.

Complete the Transition of Care request form

New Mexico Crisis and Access Line

A community resource with licensed counselors available 24/7. They can be reached at 1-855-662-7474 (1-855-NM Crisis). They are available for emotional crisis, mental health or substance use concerns.

Learn more about finding a Crisis Support Center


The 24/7 lifeline for emotional, mental, or substance misuse. Call, text, or chat with counselors for emotional support and other services. Call 988 or text "Talk" to 988.

Learn more about finding support

Need Help?

505-923-5678 or 1-800-356-2219
7:00 a.m. - 6:00 p.m.
myPRES Assistance
505-923-5590 or 1-866-861-7444
505-923-5570 or 1-866-221-9679

We have free interpreter services to answer any questions you may have about our health or drug plan. Call us at 1-855-592-7737 (TTY 711).

Issues or Concerns?

Have you had a problem with your Medicaid coverage or suspect fraud?