Skip to Content

MyChart – Access to Your Presbyterian Health Information

Presbyterian MyChart

As a Presbyterian Medical Group patient, you have secure online access to your Presbyterian electronic health records through your MyChart account. You can also have access to your family's records by requesting proxy access and MyChart offers teens, between the ages of 14-17, access to directly engage with their care team. Plus, you can download the mobile app and manage your entire family's health care while on the go.

Access MyChart

To access MyChart, login to myPRES, and select the “Access MyChart” button.

Login to myPRES

Don’t have a myPRES account?

Register Now

Not an established patient, but wish to have an account for future use?
Learn more

Download the MyChart Mobile App!

Using MyChart, you can:

  • View test results
  • Send and receive non-urgent medical messages with your care team
  • Request prescription renewals and view current medications
  • Schedule primary care appointments, request an appointment with a specialist, view past appointments, and cancel or confirm upcoming appointments
  • Use eCheck-In before your appointments to pay co-pays, sign documents, and verify and update patient information
  • View and accept newly available appointments
  • Review details of your visit or patient instructions in your After Visit Summary
  • Access your health summary including allergies, immunizations and current health issues
  • Receive notifications of appointment and health reminders
  • Request proxy access to manage your family’s healthcare
  • Pay your doctor and hospital bills, sign up for paperless billing and view prior statement and payment histories


Requesting Proxy Access

With proxy access, you can view certain medical information of your children or other adults.

For Your Child's Medical Records

If you are a parent or guardian of a minor child under the age of 14 and would like to request proxy access to their medical records, you will be required to have your own MyChart account.

From your MyChart account, you can request full view access by choosing Proxy Request from the menu. Below is the information you will need to have about your child and yourself in order to complete the request:

  • Full name
  • Date of birth
  • Address
  • Name of child's primary care provider
  • Last 4 digits of child's Social Security Number
  • Insurance member ID

The request will be reviewed and if determined to be valid, access will be granted and you will be notified via MyChart.

MyChart accounts for children between the ages of 14-17 can only be activated by that child. The teen can choose to grant limited view access to an adult. If a parent or legal guardian already has full view access to a child's account prior to their 14th birthday, their access will transition to limited view access on that birthday. Our policy follows New Mexico state law that patients age 14-17 have the legal right to consent to certain types of medical treatment without the consent of a parent or legal guardian. Presbyterian respects the rights of teen patients to keep their medical care private.

Minors age 14-17 with Complex Medical Conditions: The parent or legal guardian will need to message or call the provider to request full view access. Both the provider and the patient must agree to full view access. This is to support the teen’s right to confidentiality since full view access includes clinical information that may be sensitive.

On the child's 18th birthday, a parent or legal guardian's proxy access will be terminated. The adult patient (age 18+) can then grant limited or full view access using his/her MyChart account and selecting Share My Record from the menu.

For an Adult's Medical Records

If you are an adult and would like to provide limited or full view access to your medical records, you can do so from your MyChart account. Once logged in, choose Share My Record from the menu.

If you are an adult and would like to request proxy access to another adult’s medical records, you can:

  • Request the adult provide you limited or full view access using the steps above
  • If the adult cannot provide access using the steps above, you can request limited view-only access by calling 505-923-5590.

Below is the information you will need to have about the adult and yourself in order to complete the limited view access request:

  • Full name
  • Date of birth
  • Address
  • Name of adult's primary care provider
  • Last 4 digits of adult's Social Security Number
  • Insurance member ID

The adult whose record is being made available will need to agree to provide access.

What is limited and full view proxy access?

Limited View Proxy AccessFull View Proxy Access

With limited access, proxies can:

  • See allergies, immunizations, health maintenance reminders
  • See appointments except OB and Behavioral Health
  • Communicate with clinic
  • Billing and payment
  • Limited does not include medications, diagnoses, clinical notes or instructions, test results

Full access proxies enjoy same features and benefits available to patient, and will see everything patient can see:

  • Clinical notes and test results from all PHS visits, including sensitive health information.
  • Medications, diagnoses, allergies, immunizations, appointments, letters, billing/payment and more.
  • Communicate with clinic
Patients
13 and under
--

Available to parents and legal guardians

Access is automatically transitioned to Limited on patient’s 14th birthday

Patients
14-17

Available to parents and legal guardian with teen’s approval

Access automatically terminated at age 18

Only available to parents and legal guardian of medically complex patient with approval of patient and provider

Access automatically terminated at age 18

Patients
18+

Available to adult proxy

Patient request by calling Customer Service or at clinic.

Patient may use their MyChart “Invite Someone to Have Access to Your Record” option.

Available to adult proxy

Patient must use their MyChart “Invite Someone to Have Access to Your Record” option to grant full proxy access. Customer service or clinic staff cannot grant full proxy access.


Presbyterian supports a patient’s right to easy and convenient access to their electronic health records.


FAQS

Can I use MyChart for urgent or emergency needs?

MyChart is NOT to be used for urgent needs. Please visit one of our urgent care locations or call your clinic. For medical emergencies, dial 911.

How do I access MyChart?

You will use your myPRES ID and password to access MyChart.

How do I register for MyChart?

  1. Go to myPRES Registration
  2. On the myPRES Registration page, enter your information and select Register.
  3. When the MyChart box appears, select Activate MyChart. Note: If you have not yet been seen at a Presbyterian facility but want to register for MyChart in anticipation of becoming a patient, you will need to call Customer Service at 505-923-5590 or toll free at 1-866-861-7444 to receive an activation code which you will then enter into the registration form.
  4. Read through our Terms and Conditions. If you agree to these, select Accept.
  5. You will see the home page of MyChart appear on your screen. You are now activated.

How do I get help with registration or logging in?

If you still have questions or need additional assistance, please call Customer Service at 505-923-5590 or toll free at 1-866-861-7444.

What do I do if I’ve forgotten my password?

If you forget your myPRES password, use the “Forgot your password” link at the Sign In page. You will be asked to answer your challenge question and then your password will be sent to your email.

What web browsers work best with MyChart?

To ensure the best experience, you will need to enable pop-ups and use a recommended web browser or mobile device:
  • Google Chrome or Mozilla Firefox web browser, if using a computer
  • MyChart app for iOS or Android

How secure is MyChart?

Can I activate a MyChart account if I have not seen a Presbyterian Medical Group provider yet?

Yes, you can set up a MyChart account for future use. Call Customer Service at 505-923-5590 or toll free at 1-888-861-7444 for assistance.


Download the MyChart Mobile App!