Presbyterian MyChart

As a Presbyterian Medical Group patient, you have secure online access to your Presbyterian electronic health records through your MyChart account. You can also have access to your family's records by requesting proxy access and MyChart offers teens, between the ages of 14-17, access to directly engage with their care team. Plus, you can download the mobile app and manage your entire family's health care while on the go.

Access MyChart

Register for myPRES

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Using MyChart, you can:

View test results
Send and receive non-urgent medical messages with your care team
Request prescription renewals and view current medications
Schedule, view, cancel, and confirm appointments, and accept newly available appointments
Use eCheck-In before your appointments to verify and update patient information, sign documents, and pay co-pays
Confirm your clinic arrival through Hello Patient using your smartphone
Review details of your visit or patient instructions in your After Visit Summary
Access your health summary including allergies, immunizations, and current health issues
Receive notifications of appointment and health reminders
Request proxy access to manage your family’s healthcare
Pay your doctor and hospital bills, sign up for paperless billing and view prior statement and payment histories

REQUESTING PROXY ACCESS

With proxy access, you can view certain medical information of your children or other adults.

For Your Child's Medical Records

If you are a parent or guardian of a minor child under the age of 14 and would like to request proxy access to their medical records, you will be required to have your own MyChart account.

From your MyChart account, you can request full view access by choosing Proxy Request from the menu. Below is the information you will need to have about your child and yourself in order to complete the request:

Full name
Date of birth
Address
Name of child's primary care provider
Last 4 digits of child's Social Security Number
Insurance member ID

The request will be reviewed and if determined to be valid, access will be granted and you will be notified via MyChart.

MyChart accounts for children between the ages of 14-17 can only be activated by that child. The teen can choose to grant limited view access to an adult. If a parent or legal guardian already has full view access to a child's account prior to their 14th birthday, their access will transition to limited view access on that birthday. Our policy follows New Mexico state law that patients age 14-17 have the legal right to consent to certain types of medical treatment without the consent of a parent or legal guardian. Presbyterian respects the rights of teen patients to keep their medical care private.

Minors age 14-17 with Complex Medical Conditions: The parent or legal guardian will need to message or call the provider to request full view access. Both the provider and the patient must agree to full view access. This is to support the teen’s right to confidentiality since full view access includes clinical information that may be sensitive.

On the child's 18th birthday, a parent or legal guardian's proxy access will be terminated. The adult patient (age 18+) can then grant limited or full view access using his/her MyChart account and selecting Share My Record from the menu.

For an Adult's Medical Records

If you are an adult and would like to provide limited or full view access to your medical records, you can do so from your MyChart account. Once logged in, choose Share My Record from the menu.

If you are an adult and would like to request proxy access to another adult’s medical records, you can:

Request the adult provide you limited or full view access using the steps above
If the adult cannot provide access using the steps above, you can request limited view-only access by calling 505-923-5590.

Below is the information you will need to have about the adult and yourself in order to complete the limited view access request:

Full name
Date of birth
Address
Name of adult's primary care provider
Last 4 digits of adult's Social Security Number
Insurance member ID

The adult whose record is being made available will need to agree to provide access.

What is limited and full view proxy access?

	Limited View Proxy Access	Full View Proxy Access
	With limited access, proxies can: See allergies, immunizations, health maintenance reminders See appointments except OB and Behavioral Health Communicate with clinic Billing and payment Limited does not include medications, diagnoses, clinical notes or instructions, test results	Full access proxies enjoy same features and benefits available to patient, and will see everything patient can see: Clinical notes and test results from all PHS visits, including sensitive health information. Medications, diagnoses, allergies, immunizations, appointments, letters, billing/payment and more. Communicate with clinic
Patients 13 and under	--	Available to parents and legal guardians Access is automatically transitioned to Limited on patient’s 14th birthday
Patients 14-17	Available to parents and legal guardian with teen’s approval Access automatically terminated at age 18	Only available to parents and legal guardian of medically complex patient with approval of patient and provider Access automatically terminated at age 18
Patients 18+	Available to adult proxy Patient request by calling Customer Service or at clinic. Patient may use their MyChart “Invite Someone to Have Access to Your Record” option.	Available to adult proxy Patient must use their MyChart “Invite Someone to Have Access to Your Record” option to grant full proxy access. Customer service or clinic staff cannot grant full proxy access.

Presbyterian supports a patient’s right to easy and convenient access to their electronic health records.

Can I use MyChart for urgent or emergency needs?

How do I access MyChart?

How do I register for MyChart?

Go to myPRES Registration
On the myPRES Registration page, enter your information and select Register.
When the MyChart box appears, select Activate MyChart.
Note: If you have not yet been seen at a Presbyterian facility but want to register for MyChart in anticipation of becoming a patient, you will need to call Customer Service at 505-923-5590 or toll free at 1-866-861-7444 to receive an activation code which you will then enter into the registration form.
Read through our Terms and Conditions. If you agree to these, select Accept.
You will see the home page of MyChart appear on your screen. You are now activated.

Tools & Resources

Download the MyChart Mobile App!

Presbyterian MyChart

Access MyChart

Register for myPRES

Using MyChart, you can:

REQUESTING PROXY ACCESS

For Your Child's Medical Records

For an Adult's Medical Records

What is limited and full view proxy access?

Can I use MyChart for urgent or emergency needs?

How do I access MyChart?

How do I register for MyChart?

How do I get help with registration or logging in?

What do I do if I’ve forgotten my password?

What web browsers work best with MyChart?

How secure is MyChart?

Can I activate a MyChart account if I have not seen a Presbyterian Medical Group provider yet?