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  • Coronavirus Hotline: 1-855-600-3453
  • Track Your COVID-19 Test Results
  • NM Department of Health
  • Center for Disease Control and Prevention (CDC)
  • World Health Organization (WHO)

Pre-Registration Forms

The documents below provide important information, guidelines and resources related to your appointment. They are required to be reviewed and acknowledged for both in-person and telehealth video appointments with your provider. Click on the links below to review these documents before your appointment so you are familiar with them.

If you have an upcoming telehealth video appointment and have received a text message to review these documents, please do so then reply to the text message confirming your review and consent for treatment. This is a requirement and MUST be acknowledged before your provider can treat you. If you are unable to acknowledge these documents before your appointment, your appointment may need to be rescheduled to a future date.

Test Your Device. If you are scheduled for a video appointment, please test your smartphone or computer before your appointment.

Your responsibility, if any, for charges related to telehealth services is determined by your insurance plan. Please check with your health insurer if you have any questions. Learn more here.

This document allows us to see you, treat you and bill your insurance. It also talks about your financial responsibilities should your insurance not cover the full amount.

Consent for Hospital / Physician Medical ServicesConsentimiento para servicios médicos de hospitales y médicos

Abuse and Neglect

This document provides you with information should you need to contact a state agency regarding abuse, neglect or misuse of personal property. There are numbers for Child Protective Services, Adult Protective Services and the New Mexico Department of Health Improvement.

Abuse, Neglect and Misuse of Personal PropertyAbuso, Negligencia y Mal Uso de Propiedad Personal


This is our privacy notice (Health Insurance Portability and Accountability Act). This booklet explains how we may and may not utilize your protected health information.

Our Privacy Practices and Your Rights: Joint Notice of Privacy PracticesNuestras prácticas referentes a la privacidad y sus derechos: Notificación conjunta de las prácticas referentes a la privacidad

Medicare and TRICARE Hospital-Based Billing

These documents explain how Presbyterian bills Medicare and TRICARE.

Hospital-Based Billing: A guide for Medicare RecipientsFacturación basada en el hospital: Una guía para los beneficiarios de MedicareHospital-Based Billing: A guide for TRICARE RecipientsFacturación basada en el hospital: Una guía para los beneficiarios de TRICARE

Patient Rights and Responsibilities

This document explains both your rights and your responsibilities as a patient at Presbyterian.

Patient Rights and ResponsibilitiesDerechos y responsabilidades del paciente

Notice of Nondiscrimination and Accessibility

This document outlines free aids and services to people with disabilities to communicate effectively with us. It also gives you information on how to file a discrimination complaint.

Notice of Nondiscrimination and AccessibilityAviso de no discriminación y accesibilidad

Independent Contractor

During the course of medical treatment with Presbyterian, care or treatment may be provided by independent contractors; that is, doctors and/or other providers who are not employees or agents of Presbyterian.

Independent ContractorsTrabajadores Independientes

Financial Aid

As part of our charitable mission, Presbyterian offers help and advice to our patients who are unable to afford their medical bills.

Financial Aid for PatientsAyuda financiera para los pacientes

Your Rights and Protections Against Surprise Medical Bills

This document explains the billing protections you receive when you get care by an out-of-network provider at an in-network hospital or ambulatory surgical center.

Rights and Protections Against Surprise Medical BillsSus derechos y protecciones contra cobros sorpresa por servicios médicos