Presbyterian Healthcare Services Leadership
Dale Maxwell serves as chief executive officer of Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico and the state’s largest provider of healthcare.
Mr. Maxwell has held a variety of senior leadership positions since joining the organization in 2002. Most recently, he served as executive vice president and chief administrative officer, overseeing all financial aspects of the organization as well as information technology, data and analytics, market development, and expansion.
In addition, he serves as the chairman of the United Way of Central New Mexico Board of Directors and on the boards of directors for TriCore Reference Laboratories and the Greater Albuquerque Chamber of Commerce. He is also a member of the Albuquerque Economic Forum and the Sandia Preparatory School Board of Trustees.
Mr. Maxwell earned a Master of Healthcare Administration degree from Seton Hall University in New Jersey and a Bachelor of Accountancy degree from New Mexico State University.
Lauren Madigan serves as President for Presbyterian Healthcare Services, a private, not-for-profit integrated health care system in New Mexico and the state’s largest provider of health care.
Ms. Madigan has held several leadership positions, from leading operations for Presbyterian hospitals to guiding innovations for ambulatory services, since joining Presbyterian in 1999. Most recently, she established the Ventures Department to identify initiatives that support Presbyterian’s growth strategy. As Vice President of Ventures, Ms. Madigan led the development of ambulatory surgery centers and PRESNow locations to expand access to quality, affordable care.
She previously served as Senior Vice President, Market Development and Operational Planning, leading efforts to open the first Presbyterian Medical Group clinic in Santa Fe, and as Chief Operating Officer in Central New Mexico, where she led the opening of Presbyterian Rust Medical Center. Over the past two decades, Ms. Madigan’s deep understanding of the community and market, coupled with her visionary and collaborative leadership, have helped Presbyterian deliver on our purpose.
In addition, Ms. Madigan serves on the management committee of the Albuquerque Ambulatory Eye Surgery Center and is a member of the New Mexico Chapter of the International Women’s Forum. She has previously served on the Board of Directors for the Greater Albuquerque Chamber of Commerce and for Albuquerque Ambulance Service.
Ms. Madigan earned a Master of Business Administration and Master of Health Administration and Policy from Arizona State University and a Bachelor of Arts in Economics and Business Administration from Centenary College of Louisiana.
Ryan Burt serves as senior vice president and general counsel for Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico and the state’s largest provider of healthcare.
In his role, Mr. Burt advises Presbyterian on health law, regulatory compliance and risk management. He has more than 20 years of experience advising healthcare organizations, including care delivery organizations and insurers. Previously, he was co-chair of the Health Care Practice Group at DeWitt, Mackall, Crounse & Moore, a law firm in Minnesota. He also served as general counsel for the nation’s largest high-risk insurance pool and was counsel for a first-of-its-kind integrated rural health partnership.
He is a member of the American Excess Association Board of Directors and a member of the Subscribers’ Advisory Committee of the American Excess Insurance Exchange.
Mr. Burt earned his law degree at the University of Minnesota and his undergraduate degree at the University of North Dakota.
Brad Cook serves as the senior vice president and chief operations officer for Presbyterian Medical Group, New Mexico’s largest system of healthcare providers with more than 1,100 providers in 60 specialties at more than 100 clinics throughout the state.
In his role, Mr. Cook oversees all operational aspects of Presbyterian Medical Group. He joined Presbyterian in 2004 and previously served as vice president, revenue cycle.
He serves as a board member for the Make-a-Wish Foundation of New Mexico, as a member of the board finance committee for TriCore Reference Laboratories, and as a Regional Executive for the Healthcare Financial Management Association.
Mr. Cook holds both bachelor’s and master’s degrees in business administration from the University of New Mexico.
Brandon Fryar serves as president of Presbyterian Health Plan (PHP), a subsidiary of Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico and the state’s largest provider of healthcare. PHP is the largest private company in New Mexico and provides approximately 640,000 members with commercial, Medicare Advantage and Managed Medicaid plans.
Previously, Mr. Fryar was chief financial officer of PHP. Prior to joining Presbyterian, he was a partner at Moss Adams LLP, where he led the development of a healthcare audit and consulting practice. Mr. Fryar began his career with KPMG, LLP, where he served in a variety of audit and consulting capacities specializing in healthcare and property and casualty insurers.
He serves as a member of the PHP Board of Directors, as well as on the boards of several other organizations, including the Alliance of Community Health Plans, the New Mexico Health Insurance Exchange, Baylor Scott & White Health Plan, and Albuquerque Ambulance Service.
Mr. Fryar earned his bachelor’s degree in accounting from New Mexico State University.
Tim Johnsen, FACHE, serves as senior vice president, chief operating officer, Presbyterian Delivery System at Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico with more than 1,100 providers in 60 specialties at more than 100 clinics throughout the state.
In his role, Mr. Johnsen oversees all operations across Presbyterian’s healthcare delivery system with a specific focus on patient quality, safety, experience, growth, stewardship and expansion of the daily management system across the organization. He has more than 25 years of healthcare experience, most recently as senior vice president, hospital operations at Presbyterian. Prior to joining Presbyterian, Mr. Johnsen served as hospital division chair for INTEGRIS Health in Oklahoma, where he also served as president of its flagship facility, INTEGRIS Baptist Medical Center. Previously, he served as president/chief executive officer of several Mercy Health hospitals. He began his career as a registered nurse in critical care, emergency services and air-medical services.
Mr. Johnsen serves on the boards of directors for Ronald McDonald House Charities of New Mexico and the New Mexico Hospital Association.
He earned his master’s degree in business administration from Webster University in St. Louis, his master’s degree in health services administration from Southwest Baptist University in Bolivar, Missouri, and his bachelor’s degree in nursing from Southwest Missouri State University.
Jason Mitchell, MD, is senior vice president, chief medical and clinical transformation officer for Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico and the state’s largest provider of healthcare through hospitals, a multi-specialty medical group and Presbyterian Health Plan.
In his role, Dr. Mitchell focuses on redesigning clinical practice at the system level and transforming the role of physician executive to better serve clinicians and patients through rapid changes in healthcare. He oversees the organization’s fully capitated risk arrangements and leads delivery system case management, organizational quality and accreditation, clinical informatics and enterprise population health. In addition, he leads a team of more than 1,100 physicians and advanced practice clinicians across more than 40 clinical locations and has clinical oversight for medical staff operations at nine hospital campuses. Board certified in both family medicine and clinical informatics, he continues to see patients as a family practice physician at Presbyterian Medical Group.
Dr. Mitchell is a member of the Institute for Healthcare Improvement Leadership Alliance, The Health Management Academy, Healthcare Information and Management Systems Society, the Greater Albuquerque Medical Society and the American Academy of Family Physicians.
Dr. Mitchell earned both his medical degree and his undergraduate degree from the University of New Mexico, where he also completed his residency in family medicine.
Soyal Momin serves as senior vice president and chief analytics officer at Presbyterian Healthcare Services. In his role, he oversees Presbyterian’s data and analytics initiative designed to support clinical, operational, and financial reporting and analytics for health plan members and delivery system patients.
Mr. Momin has over 20 years of reporting and advanced analytics experience in the payer, provider, and pharmacy benefit management space. Prior to joining Presbyterian, he worked for Anthem BlueCross BlueShield supporting their pursuit of Longitudinal Patient Record for transition of fee-for-service to value-based care purchasing. As a part of this program, he worked with various private and public health information exchanges in Anthem’s markets as well as large delivery systems. He also worked for BlueCross BlueShield of Tennessee where he helped lead staff, executives, and strategic clients on analytic methodology while providing data-driven healthcare strategies and solutions for Medicaid, Commercial, and Medicare Advantage lines of business.
Mr. Momin earned a Bachelor of Science in Pharmacy, a Master of Science in Pharmaceutics, a Master of Business Administration in Marketing, and a Master of Science in Pharmacy Administration from the University of Rhode Island.
Holly Muller, DNP, serves as senior vice president and chief nursing officer of the Presbyterian Delivery System at Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico and the state’s largest provider of healthcare.
Ms. Muller is an accomplished and transformational executive leader with extensive nursing expertise and focused experience in innovative, mission-oriented solutions, developing high-performing teams, cultivating programs of excellence, and establishing a robust organizational culture that drives engagement and growth.
Before joining Presbyterian, she served as the chief nursing officer for Orlando Health Orlando Regional Medical Center and assistant vice president, Orlando Health located in Central Florida. Ms. Muller led the vision, strategic direction, and delivery of nursing care at this flagship facility while fostering a culture of excellence and collaboration in clinical practice, education, nursing research, and quality. Previously, she served as the vice president of patient care services for Lee Health at Gulf Coast Medical Center in Fort Myers, Florida. She began her career as a registered nurse in neurology specializing in caring for patients with traumatic brain and spinal cord injuries.
Ms. Muller served on the board of directors for the Downtown Orlando Partnership and the Center for Independent Living, is an active member of several professional healthcare and nursing organizations, and is an alumnus of Leadership Orlando, Class of 1999. She served as a healthcare advisory board member for Hodges University in Naples, Florida, and the Health Facilities Advisory Board in Cape Coral, Florida. She is passionate about mentoring youth and has volunteered as a GED tutor with Lifeline Family Center and as a student mentor with the Big Sisters Organization.
Ms. Muller completed the Doctor of Nursing Practice program at the University of Central Florida and was recognized for Outstanding Knight Nurse Leadership by the University of Central Florida College of Nursing Alumni Association. She earned a master of science degree in healthcare administration from St. Joseph’s University and a master of science degree in nursing from Kaplan University. She also completed the Wharton Executive Nurse Leaders Program in Philadelphia and is board certified as a nurse executive.
Jim Noble serves as senior vice president and chief financial officer for Presbyterian Healthcare Services, a private, not-for-profit, integrated health care system in New Mexico with more than 1,100 providers in 60 specialties at more than 100 clinics throughout the state.
Mr. Noble joined the organization in January 2021. He has more than 25 years of experience in healthcare finance, most recently as senior vice president and regional chief financial officer of Providence St. Joseph Health/Southern California Region. Prior to that, he served as executive vice president, chief financial officer/provider strategies for Huntington Memorial Hospital/Southern California Health System.
He earned his master’s of business administration degree from the University of Southern California and his bachelor of science degree in physical science from the United States Naval Academy.
Keith Rivera serves as senior vice president and chief information officer (CIO) for Presbyterian Healthcare Services, a private, not-for-profit integrated healthcare system in New Mexico and the state’s largest provider of healthcare.
Mr. Rivera is tasked with leading, managing, and directing all Information Technology assets across Presbyterian’s health plan and delivery system ensuring alignment with Presbyterian’s vision. He has worked in Information Technology at Presbyterian Healthcare Services for more than 25 years starting as a system engineer and moving into various leadership roles during his tenure. His last role was vice president, clinical and business applications. Prior to Presbyterian, he worked as a system engineer for IBM.
He is an advocate for leveraging technology to improve the health of communities and is an active member of Presbyterian’s Inclusion, Diversity, Equity, Accessibility and Social Consciousness Advisory Council. He’s a past chair of the annual Presbyterian United Way campaign, which raises critical funds to support not-for-profit groups that support New Mexico’s communities.
Mr. Rivera received a master’s degree in business administration from University of Phoenix and an associate degree in management of information systems from University of New Mexico. He is a Certified Healthcare CIO and has additional certifications in Epic Hospital Billing, Lean Six Sigma, Information Technology Infrastructure Library, and Toastmasters.
Todd Sandman is senior vice president and chief strategy officer at Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico and the state’s largest provider of healthcare.
In his role, Mr. Sandman oversees the organization’s annual strategic planning cycle, marketing, communications, public relations, public policy advocacy, and data and analytics, and plays a key role in business and market development. He frequently presents across the country on the success of Presbyterian’s integrated model. He has worked in healthcare for more than two decades and joined Presbyterian in 2001. Previously, he worked on Capitol Hill in Washington, D.C., as a deputy press secretary for a U.S. senator, press secretary for a U.S. congressman and on federal political campaigns.
He holds a bachelor’s degree in political communications from George Washington University and a Master of Business Administration from Arizona State University.
Darren Shafer, DO serves as president of Presbyterian Medical Group, New Mexico’s largest system of healthcare providers with more than 1,100 providers in 60 specialties at more than 100 clinics throughout the state.
In his current role, Dr. Shafer oversees clinical quality, performance, physician and advanced practice clinician recruitment and compensation, as well as strategic planning and clinical performance for the 10 major clinical programs within Presbyterian Medical Group.
Dr. Shafer is board certified in emergency medicine and has practiced for more than 20 years. He is a member of the American Osteopathic Association and American College of Emergency Medicine.
Dr. Shafer received bachelor’s degrees in biochemistry and psychology from the University of New Mexico and his medical degree in osteopathic medicine from the Western University of Health Sciences College of Osteopathic Medicine of the Pacific in Pomona, California.
Joanne Suffis serves as senior vice president and chief human resources officer at Presbyterian Healthcare Services, a private, not-for-profit, integrated health care system in New Mexico and the state’s largest provider of healthcare.
Ms. Suffis has worked in the human resources field for more than two decades. Prior to joining Presbyterian in 2013, she served as vice president of human resources for Swedish Health Services in Seattle and as executive director and interim vice president of human resources at the University of Washington.
She currently serves on the Business Advisory Council for the College and Career High School, a collaboration between Albuquerque Public Schools and Central New Mexico Community College.
Ms. Suffis earned her master’s degree in industrial relations from the University of Wisconsin-Madison and her bachelor’s degree in political science from the University of Rhode Island. She also holds a certificate in high performance leadership from Cornell University.